Easy to use website, quick delivery to a local store. Good communication throughout process. Friendly staff when I went to collect items
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Product bought in sale. Order process easy, delivery to local shop reasonably prompt. Product in good order and an attractive style.
企業が回答しました
The staff at the Reigate branch today went out of their way to find me exactly the product I was looking for, making two trips to the stock room just to find the jacket I wanted but with my preferred... もっと見る
企業が回答しました
Your order to store service is a shambles. 3rd time I have used it and problem every time with delays and misinformation. Will not use this service again.
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
20/22 High Street, RH2 9AY, Reigate, Surrey, 英国
- 01737 243103
4.6
優良
82件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Easy to use website
Easy to use website, quick delivery to a local store.
Good communication throughout process.
Friendly staff when I went to collect items
2026年1月8日
FatFace - REIGATE 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - REIGATE 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Product bought in sale
Product bought in sale. Order process easy, delivery to local shop reasonably prompt. Product in good order and an attractive style.
2026年1月2日
FatFace - REIGATE 2 からの回答
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Great shopping experience
On line ordering easy as is returns process. Shop experience in Reigate always great, excellent customer service from knowledgeable staff.
2026年1月6日
FatFace - REIGATE 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Efficient service
Item arrived on time for collection.
T shirt looks good quality. Happy with the purchase.
2025年12月20日
FatFace - REIGATE 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - REIGATE 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Service just works
Order placed on line for delivery into my local branch - worked perfectly. Very happy with the item ordered, excellent quality and well priced.
2025年11月15日
FatFace - REIGATE 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Went to the Reigate Store and was…
Went to the Reigate Store and was helped by Robert the manager there who was so helpful with my gift receipt exchange!
Great service! Will definitely go back!
2025年11月24日
自発的なレビュー
FatFace - REIGATE 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
My order has not been delivered
2025年10月24日
FatFace - REIGATE 2 からの回答
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. We trust that you have contacted us already, but if not, please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Easy to order, and order was on time.
Easy to order, and received my order quickly, staff were very helpful in the Reigate store.
2025年8月18日
FatFace - REIGATE 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - REIGATE 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - REIGATE 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy return and exchange!
Easy return and exchange!!
Friendly and informative service. Fast delivery.
2025年6月1日
FatFace - REIGATE 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely dress.
Lovely dress.
Size just perfect, not too voluminous and the colour is lovely, more coral than orange.
Collected from store.
Glad they are doing click and collect again.
2025年5月3日
FatFace - REIGATE 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order on line and get delivered…
Easy to order on line and get delivered to store. Good quality product
2024年12月19日
FatFace - REIGATE 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
order to store service is a…
Your order to store service is a shambles. 3rd time I have used it and problem every time with delays and misinformation. Will not use this service again.
2024年11月2日
FatFace - REIGATE 2 からの回答
Hello Lisa
Thank you for taking the time to leave your review.
This doesn't sound right, and not the experience we want our customers to receive. Please email fatfacereviews@mail.fatface.com for help.
Thank you, LE
Excellent service from start to finish
Excellent service from start to finish. Easy to order, delivered to local store and a beautifully made product. I will be shopping at Fatface again.
2024年8月22日
FatFace - REIGATE 2 からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
FatFace - REIGATE 2 からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Everyone is kind and always smiling…
Everyone is kind and always smiling make shopping there a good experience 🥰👋👍
2024年8月6日
FatFace - REIGATE 2 からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
You are kept up to date from ordering…
You are kept up to date from ordering through to delivery and the staff in the shop are very helpful and friendly.
2024年8月3日
FatFace - REIGATE 2 からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。