I have always had good experience with Fatface both on line shopping and in store. Their clothing is well made with good comfortable fit true to size and generally on the comfortable side of fit. I ha... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The staff at the Reigate branch today went out of their way to find me exactly the product I was looking for, making two trips to the stock room just to find the jacket I wanted but with my preferred... もっと見る
企業が回答しました
Your order to store service is a shambles. 3rd time I have used it and problem every time with delays and misinformation. Will not use this service again.
企業が回答しました
Callum was so helpful at the Reigate store ,I phoned to check stock availability and he arranged for a pair of wellington boots to be ready for trying on today. He even gave excellent directions to... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
20/22 High Street, RH2 9AY, Reigate, Surrey, 英国
- 01737 243103
4.6
優良
83件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
prompt delivery but I miss the delivery…
prompt delivery but I miss the delivery to store option
2022年11月10日
FatFace - REIGATE 2 からの回答
Good afternoon, Barbara
Thank you for leaving us this review about your instore shopping experience. Please be assured your custom and feedback is important to us, and I promise you that the feedback you have given is documented and passed onto the relevant parties to investigate. We look forward to you shopping with us again soon at our Reigate store.
Take care, JB
Laura was great I called to ask her to…
Laura was great I called to ask her to hold a pair of ladies ankle boots which she had ready when we visited the shop in Reigate today. All the staff were very friendly and helpful.
Well Done, lovely shop.
God bless
Andrew Hayward
2022年9月30日
自発的なレビュー
FatFace - REIGATE 2 からの回答
Good Morning
Thank you for leaving us this review about your in store shopping experience, it's great reading such positive comments about the quality and service you received.
Have a good weekend!
EP
Brilliant service. Love Fat Face clothes
Always such good, friendly service and love ethical clothing. Less leather or more leather alternatives would be a bonus and vegan labelled shoes/clothes.
2022年9月1日
FatFace - REIGATE 2 からの回答
Hi Julie, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very helpful and polite staff
Very helpful and polite staff. The shop was very tidy and a good amount of stock to browse. Friendly atmosphere. All good! Thank you.
2022年8月26日
FatFace - REIGATE 2 からの回答
Hi Jean, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I was very pleased with the customer …
I was very pleased with the customer service, and love my new outfit I brought good quality
2022年7月15日
自発的なレビュー
FatFace - REIGATE 2 からの回答
Hi Linda, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, LE
Disappointed that I was unable to take…
Disappointed that I was unable to take back an online purchase paid via PayPal to my local store. Is this new?, not happy at having a wasted journey, this should be made clearer when you buy online. I’ve never encountered this with fatface before.
2022年7月13日
FatFace - REIGATE 2 からの回答
Good morning,
Thank you for taking the time to leave us your review. I am so sorry to hear of your recent experience in our Reigate Store. Please be assured that this will be followed up with the store so the appropriate action is taken to ensure that this does not happen again.
Take care, EG
Great website
Great website, saw a dress in a FF shop window prior weekend but didn’t have time to go in to try on as busy! Easy ordering process and delivery super quick. Great products delivered.
2022年6月20日
FatFace - REIGATE 2 からの回答
Hello Alexandra,
Thank you for your 5* review.
I am so happy to read that you are enjoying your FatFace items. It's great that your order arrived so quickly too. We hope you continue to enjoy your shopping experience with us in the future.
Have a wonderful day DW
Really helpful and friendly salesperson…
Really helpful and friendly salesperson (Kirsty) in Reigate
2022年6月16日
自発的なレビュー
FatFace - REIGATE 2 からの回答
Good afternoon!
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received at our Reigate store. We look forward to you shopping with us again soon.
Take care, JB
Thanks to the helpful staff at Reigate
Thanks to the helpful staff at Reigate. They recently guided me through a complicated exchange of a garment and today helped me to find some new clothes! They know the current ranges very well and encouraged me to experiment with styles.Will definitely return! Many thanks
2022年5月4日
自発的なレビュー
FatFace - REIGATE 2 からの回答
Hi Thelma,
Thank you for taking the time to leave your 5* review. I am pleased to hear that you are happy with the service you received in our Reigate store. I will make sure that your comments are passed on directly to the store and their area manager. Have a lovely weekend! Many thanks-AB.
Fat Face is an excellent company
Fat Face is an excellent company. I love how sustainable their materials and how eco friendly they are. Their clothes are my favourite and their customer service is excellent. I would not hesitate to recommend them.
2022年2月14日
FatFace - REIGATE 2 からの回答
Good Morning Sandra,
Thank you for taking the time to write your review. I am so happy to hear how much you love the brand! - KC
More Fat Face
Another good shirt from Fat Face. My wife calls me Man from Fat Face as all my clothes are from you!!
2022年2月6日
FatFace - REIGATE 2 からの回答
Hi James, Love your nickname from your wife and that you love our clothing so much. Thank you for the 5 star review and for being such a loyal customer. LM
Excellent product high quality…arrived…
Excellent product high quality…arrived quickly too!
2021年11月29日
FatFace - REIGATE 2 からの回答
Hi Steve,
Thank you for your 5* review. Many thanks-AB.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。