I have always had good experience with Fatface both on line shopping and in store. Their clothing is well made with good comfortable fit true to size and generally on the comfortable side of fit. I ha... もっと見る
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The staff at the Reigate branch today went out of their way to find me exactly the product I was looking for, making two trips to the stock room just to find the jacket I wanted but with my preferred... もっと見る
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Your order to store service is a shambles. 3rd time I have used it and problem every time with delays and misinformation. Will not use this service again.
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Callum was so helpful at the Reigate store ,I phoned to check stock availability and he arranged for a pair of wellington boots to be ready for trying on today. He even gave excellent directions to... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
20/22 High Street, RH2 9AY, Reigate, Surrey, 英国
- 01737 243103
4.6
優良
83件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Staff very helpful and friendly I felt…
Staff very helpful and friendly I felt very comfortable shopping in the Reigate shop.
2023年11月3日
自発的なレビュー
FatFace - REIGATE 2 からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Great quality
Great quality and spot on with sizing! Staff are extremely helpful and friendly.
2023年10月23日
FatFace - REIGATE 2 からの回答
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Very Pleased
I didn’t see the email you sent saying that the item was ready for collection. Maybe a text might be better. I am delighted with the Eloise shirt, it is perfect! Staff in your Reigate shop were also really helpful and pleasant.
2023年10月23日
FatFace - REIGATE 2 からの回答
Hello Jane
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Friendly staff upon collection at…
Friendly staff upon collection at store. The Jean I ordered are a good fit. The only criticism I have is that I could not find the actual leg length of the jeans online.
2023年10月18日
FatFace - REIGATE 2 からの回答
Good afternoon John,
Thank you for taking the time to leave a review.
I'm really pleased to hear that you have had a positive visit to our Reigate store, it's great to hear such lovely comments about our store crew.
When purchasing items online, the leg length of items will be listed in the "Details" section on the product page. I hope this helps for the future!
All the best, LB
FatFace - REIGATE 2 からの回答
Hello, thank you for your 5* review regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – LB
Easy to order and collect from store
Easy to order and collect from store. Lovely staff. And a great product. I think their kids clothes are brilliant quality!
2023年9月17日
FatFace - REIGATE 2 からの回答
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS
The delivery was a bit slow but that…
The delivery was a bit slow but that might have been the courier .
Very well packed so was happy with that.clothes I bought I am very happy with Thankyou.
2023年9月15日
FatFace - REIGATE 2 からの回答
Good afternoon, Deidreia
Thank you for leaving us this review about your shopping experience. I am sorry to read that there was a delay in your order arriving in store. I hope this has not deterred you from shopping with us again soon.
Take care, JB
Friendly helpful good value
2023年9月12日
FatFace - REIGATE 2 からの回答
Good afternoon, Robert
Thank you for leaving us this review about your instore shopping experience. We look forward to you shopping with us again soon at our Reigate store.
Take care, JB
The staff are fantastic especially the…
The staff are fantastic especially the manager Callum
2023年9月2日
FatFace - REIGATE 2 からの回答
Hello Barbara
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very helpful in Reigate store and…
Very helpful in Reigate store and efficient delivery exchange of item
2023年8月1日
FatFace - REIGATE 2 からの回答
Good Morning Salter, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew, I will make sure to pass this on. Have a great day! - JW
I love your clothes as they are so…
I love your clothes as they are so comfortable. The workmanship is superior
2023年7月27日
FatFace - REIGATE 2 からの回答
Hello, Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us . Take care – KS
Always a great customer experience.
2023年7月7日
FatFace - REIGATE 2 からの回答
Good afternoon, Neal
Thank you for leaving us this review about your instore shopping experience. We look forward to you shopping with us again soon at our Reigate store.
Take care, JB
Summer wardrobe
The staff at the Reigate branch were very helpful. Really pleased with the quality and material of the items purchased… felt good value and stylish. Sorted for both myself and husband.
2023年6月14日
FatFace - REIGATE 2 からの回答
Hello, thank you for your 5* review regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future.
I'll be sure to pass your comments on to the Reigate store too, it's great to read such lovely feedback!
Take care – LB
FatFace - REIGATE 2 からの回答
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Delivered on time, true to size and great cloth quality
Fabulous product (jackets) , true to size and delivered on time. Will buy again
2023年4月29日
FatFace - REIGATE 2 からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Fat face is brilliant for coming up…
Fat face is brilliant for coming up with wardrobe favourites. Great service online and offline. Excellent quality at a great price. I love their Reigate stored the staff are really helpful and nice!
2023年4月28日
FatFace - REIGATE 2 からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Helpful and smiling customer treatment
Helpful and smiling customer treatment, good service
2023年3月31日
FatFace - REIGATE 2 からの回答
Thank you for your review. I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase. Have a great day! LB
Great Gilet
Delighted with this Gilet. It was in the sale and generously reduced. It’s a great fit, not too padded but does the job of keeping you warm. Would definitely recommend. Fast delivery for Click and Collect.
2023年3月15日
FatFace - REIGATE 2 からの回答
Hi Dianne, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - REIGATE 2 からの回答
Good Afternoon,
Thank you for your feedback regarding your trip to the Reigate store. It is so wonderful to read such lovely feedback!
Take care - KS
Speedy delivery and really lovely item…
Speedy delivery and really lovely item although it wasn’t right for me. Came up quite large so then sized down but that was just a bit too small. Staff in Reigate are wonderful!
2022年11月28日
FatFace - REIGATE 2 からの回答
Hi Julia, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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