Ordering online was super simple for store collection. The only bit I was let down by was after 5 days I had no notification that it was in-store. I checked on the off chance that it was in and they s... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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I was served by a lovely staff member called Rachel. She was friendly and knowledgable and had excellent customer service skills. I bought two tops but it was tricky choosing as there were so many lov... もっと見る
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Although my local shop in Salisbury was unable to help me because of my size, I was directed to their website where I was able to purchase larger shirts and longer for the taller man. Well done Fatfac... もっと見る
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Fairly busy Sunday morning in FatFace ;Salisbury ). The lady that assisted me, Trudy (asked her name as so helpful) was working the shop floor alone and I was very impressed how calm and confident she... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
8/10 Old George Mall, SP1 2AF, Salisbury, Wiltshire, 英国
- 01722 340163
4.9
優良
144件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Helpful mail order after sales in the shop.
Very friendly and helpful sales assistant at local shop. She dealt with my mail order return items there and reordered in smaller sizes for me. Deliveries were prompt.
2023年6月1日
FatFace - SALISBURY 2 からの回答
Thank you so much for your review. We are pleased to hear that you have had a positive shopping experience with us. Your comments will be shared with our wonderful team🥰 - RS
Return and exchange for broken…
Return and exchange for broken earrings, excellent service.
2023年5月31日
FatFace - SALISBURY 2 からの回答
Thank you so much for your review. We are pleased to hear that you have had a positive shopping experience with us and we look forward to seeing you again soon! - RS
FatFace - SALISBURY 2 からの回答
Hello, Thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with the service you have received. Have a Great day – KS
Although my local shop in Salisbury was…
Although my local shop in Salisbury was unable to help me because of my size, I was directed to their website where I was able to purchase larger shirts and longer for the taller man. Well done Fatface.
2023年5月25日
FatFace - SALISBURY 2 からの回答
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – LB
Fantastic experience!
Ordered two sale items online, picked up in Fatface store so no delivery charge. Staff in the store were very efficient and helpful. I tried on the items in the store. Such an easy process! I love the items, great quality and fit. I recommend Fatface clothing and shopping online with store free delivery.
2023年5月7日
FatFace - SALISBURY 2 からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Love FatFace
Love FatFace - love the product and the service both on line and when visiting my local branch in Salisbury.
2023年4月29日
FatFace - SALISBURY 2 からの回答
Hi Jo
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Online order for store collection.
Ordering online was super simple for store collection. The only bit I was let down by was after 5 days I had no notification that it was in-store. I checked on the off chance that it was in and they said it was and they didn't understand why I hadn't been notified.
2023年4月22日
FatFace - SALISBURY 2 からの回答
Hi Gemma
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Had dress and jumper delivered but both…
Had dress and jumper delivered but both were too big took back to store in Salisbury excellent service cannot compliment the staff and service enough
Will certainly keep shopping there in the future
2023年4月25日
FatFace - SALISBURY 2 からの回答
Good afternoon, Barnett
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Salisbury store.
Take care, JB
T shirts, socks, jeans
T shirts, socks and hoody were fab, jeans fit at first really well but loosen up and become baggy quickly. Shame as loved them at first.
2023年4月20日
FatFace - SALISBURY 2 からの回答
Hi Nicola
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Friendly staff
Friendly staff, very helpful. Unfortunately you didn't have the bag in the colour I wanted so I had to order online. Second one of these bags I have bought, they are perfect size.
2023年4月19日
FatFace - SALISBURY 2 からの回答
Hello Jane, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Staff at Salisbury store always so…
Staff at Salisbury store always so professional and helpful 🙂🙂
2023年4月21日
FatFace - SALISBURY 2 からの回答
Hi Maureen
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Love their stuff
Love their stuff, especially when they have a sale on haha deliveries so far turn up as promised, what more can I say 😀
2023年4月18日
FatFace - SALISBURY 2 からの回答
Hi Charis
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - SALISBURY 2 からの回答
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Ordered online and delivery was swift
Ordered online and delivery was swift. I bought 3 items but had one item I needed to return so I returned it to my local branch of Fatface. The whole process was very straight forward. The person who dealt with my return in the Salisbury store was most helpful and efficient.
2023年3月17日
FatFace - SALISBURY 2 からの回答
Hi there,
Thank you for taking the time to leave this wonderful review. I am glad that you enjoyed your shopping experience in our Salisbury Store. I will be sure to pass your comments on. Best Wishes DW
FatFace - SALISBURY 2 からの回答
Hello Hillary,
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Friendly
Friendly, helpful staff. Shop has a lovely atmosphere, it’s quite small but has a nice range of stock. If they haven’t got the right size they will order it for you
2023年1月20日
FatFace - SALISBURY 2 からの回答
Hi Lesley, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent customer service
Excellent customer service team who helped when I had a lot of problems with my delivery by Evri who delivered my parcel to the wrong address despite being advised the correct one one.
2022年11月22日
FatFace - SALISBURY 2 からの回答
Good afternoon, Adrian
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about the service you received. We hope you continue to enjoy shopping with us.
Take care, JB
Great customer service.
The store assistants made it very easy to return items ordered online, in store.
2022年11月19日
FatFace - SALISBURY 2 からの回答
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I always shop for clothes in Fat Face
I always shop for clothes in Fat Face, l always have
and will continue to do so!
2022年10月8日
FatFace - SALISBURY 2 からの回答
Hi Mellisa, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent Customer Experience
Excellent customer service. Very efficient and friendly too. Thank you.
2022年10月7日
FatFace - SALISBURY 2 からの回答
Hello,
Thank you for your feedback . I am pleased to read that your shopping experience was a positive one and hope you look forward to shopping with us in the future.
All the best - KS
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