Ordering online was super simple for store collection. The only bit I was let down by was after 5 days I had no notification that it was in-store. I checked on the off chance that it was in and they s... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Benjamin was very helpful found me the perfect dress even ordered a petite length that I ended up changing back over for a regular length Salisbury Branch are fabulous and definitely go the extra mi... もっと見る
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Although my local shop in Salisbury was unable to help me because of my size, I was directed to their website where I was able to purchase larger shirts and longer for the taller man. Well done Fatfac... もっと見る
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Really friendly and helpful staff. I collected my jumper and also returned a top (too long) without any problems at all.
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
8/10 Old George Mall, SP1 2AF, Salisbury, Wiltshire, 英国
- 01722 340163
4.9
優良
135件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Had dress and jumper delivered but both…
Had dress and jumper delivered but both were too big took back to store in Salisbury excellent service cannot compliment the staff and service enough
Will certainly keep shopping there in the future
2023年4月25日
FatFace - SALISBURY 2 からの回答
Good afternoon, Barnett
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Salisbury store.
Take care, JB
T shirts, socks, jeans
T shirts, socks and hoody were fab, jeans fit at first really well but loosen up and become baggy quickly. Shame as loved them at first.
2023年4月20日
FatFace - SALISBURY 2 からの回答
Hi Nicola
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Friendly staff
Friendly staff, very helpful. Unfortunately you didn't have the bag in the colour I wanted so I had to order online. Second one of these bags I have bought, they are perfect size.
2023年4月19日
FatFace - SALISBURY 2 からの回答
Hello Jane, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Staff at Salisbury store always so…
Staff at Salisbury store always so professional and helpful 🙂🙂
2023年4月21日
FatFace - SALISBURY 2 からの回答
Hi Maureen
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Love their stuff
Love their stuff, especially when they have a sale on haha deliveries so far turn up as promised, what more can I say 😀
2023年4月18日
FatFace - SALISBURY 2 からの回答
Hi Charis
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - SALISBURY 2 からの回答
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Ordered online and delivery was swift
Ordered online and delivery was swift. I bought 3 items but had one item I needed to return so I returned it to my local branch of Fatface. The whole process was very straight forward. The person who dealt with my return in the Salisbury store was most helpful and efficient.
2023年3月17日
FatFace - SALISBURY 2 からの回答
Hi there,
Thank you for taking the time to leave this wonderful review. I am glad that you enjoyed your shopping experience in our Salisbury Store. I will be sure to pass your comments on. Best Wishes DW
FatFace - SALISBURY 2 からの回答
Hello Hillary,
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Friendly
Friendly, helpful staff. Shop has a lovely atmosphere, it’s quite small but has a nice range of stock. If they haven’t got the right size they will order it for you
2023年1月20日
FatFace - SALISBURY 2 からの回答
Hi Lesley, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent customer service
Excellent customer service team who helped when I had a lot of problems with my delivery by Evri who delivered my parcel to the wrong address despite being advised the correct one one.
2022年11月22日
FatFace - SALISBURY 2 からの回答
Good afternoon, Adrian
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about the service you received. We hope you continue to enjoy shopping with us.
Take care, JB
Great customer service.
The store assistants made it very easy to return items ordered online, in store.
2022年11月19日
FatFace - SALISBURY 2 からの回答
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I always shop for clothes in Fat Face
I always shop for clothes in Fat Face, l always have
and will continue to do so!
2022年10月8日
FatFace - SALISBURY 2 からの回答
Hi Mellisa, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent Customer Experience
Excellent customer service. Very efficient and friendly too. Thank you.
2022年10月7日
FatFace - SALISBURY 2 からの回答
Hello,
Thank you for your feedback . I am pleased to read that your shopping experience was a positive one and hope you look forward to shopping with us in the future.
All the best - KS
FatFace - SALISBURY 2 からの回答
Hi Cynthia, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - SALISBURY 2 からの回答
Hi Roy
Really pleased to hear everything went well with your online purchase. MJ
Great products from Fat Face as always…
Great products from Fat Face as always and very helpful and attentive staff
2022年7月7日
FatFace - SALISBURY 2 からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
good service
2022年6月27日
FatFace - SALISBURY 2 からの回答
Hi Stephen, Thank you for your 5 star review. Take care, - ES
Katrina was excellent helping my wife…
Katrina was excellent helping my wife and me .
Excellent clothes
Would recommend highly.
2022年6月14日
自発的なレビュー
FatFace - SALISBURY 2 からの回答
Good Morning Trevor
Thank you for your 5* review.
I am so pleased to hear of your recent experience in our Salisbury store. Please be assured that I will pass this onto the crew members involved for you.
Have a great day!
EP
Friendly staff and very helpful
2022年6月7日
FatFace - SALISBURY 2 からの回答
Good Afternoon Susie
Thank you for your 5* review.
I am so pleased to hear of your recent experience in our Salisbury store. Please be assured that I will pass this onto the crew members involved for you.
Have a good Afternoon!
EP
Fat face Salisbury is great !
Fat face Salisbury is great . The staff are always friendly and helpful . Just a lovely place to shop in!
2022年4月27日
FatFace - SALISBURY 2 からの回答
Hi Viv, thank you for your review, I am so pleased to hear that you had a positive shopping experience in Salisbury, this is wonderful to hear! Take care, LE
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