Lovely shirt, same size as my other Fat Face shirts but this one was undersized,so had to return. Asked to try for next size up but unfortunately all out of stock.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I collected an online order at your Whiteley store where I found the staff were efficient, helpful & friendly There was a good selection of stock in-store, I bought a nice top, (lovely soft cotton)... もっと見る
企業が回答しました
I made the mistake of ordering two of the same item on line! When I collected in store I explained what I had done and they immediately sorted the return and refund within minutes. The shirts I bought... もっと見る
企業が回答しました
A good selection of clothes for different adventures. The company has always had good quality & styles that lasts. Easy website to use. Shame some local stores had to close, like Southsea. Nice size... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit E5 Whiteley Village Shopping Centre, PO15 7PD, Whiteley, Hampshire, 英国
- 01489 557170
4.7
優良
196件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
FatFace - WHITELEY からの回答
Hi Stephen
Thank you for leaving such a lovely review regarding your order, I will be sure to pass the comments on.
Best Wishes DW
Extremely helpful staff
Extremely helpful staff, Deb, ordered on line for us as not in stock. Delivered next day. Great service.
2022年12月1日
FatFace - WHITELEY からの回答
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Take care, EP
James was so helpful
James was so helpful the headband that I wanted had a very slight fault with the stitching, he looked up online and was able to order another one which is being delivered free of charge to my home address.
Thank you James xx
2022年11月8日
自発的なレビュー
FatFace - WHITELEY からの回答
Good Afternoon Betty
Thank you for your review.
I am so pleased to hear of your recent experience in our Whiteley store. Please be assured that I will pass this onto the crew member involved for you.
Have a lovely evening.
EP
Nice charming shop
Great shop, quality clothing !
A regular brand in my wardrobe
Loving it
Staff are always so welcoming and nothing is too much trouble If they haven’t got it they will try to get it for you
2022年10月28日
FatFace - WHITELEY からの回答
Good afternoon, Ana
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received.
We look forward to you shopping with us again soon at our Whiteley store.
Take care, JB
The perfect raincoat
I wanted a waterproof, windproof, warm and breathable coat and the brilliant branch manager, Thom, helped me find the perfect item, although he had to order it online as they don't stock petite sizes. It has since been tested in a thunderstorm with heavy rain and hail stones. I stayed perfectly dry. I'm so pleased with the Janelle raincoat / parka. I ordered it in granite, which I love.
2022年10月15日
FatFace - WHITELEY からの回答
Hi Barb, Thank you for your 5* review. I am so glad to hear that you are happy with the service you have received in our Whiteley store. We hope you enjoy your new purchase. CD
Lovely cardigan
Lovely cardigan - exactly right for me and quick delivery. Fatface clothes are always reliable and good quality.
2022年10月17日
FatFace - WHITELEY からの回答
Hi Janet, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Quality product and great service
Great delivery and transaction. Easy return service as one item too big. Ordered a lovely jumper, great quality and generous fit. Very happy.
2022年10月3日
FatFace - WHITELEY からの回答
Good Morning Laura
Thank you for your review.
I am so pleased to hear of your recent experience with us.
I hope you have a lovely day!
EP
FatFace - WHITELEY からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a good weekend!
EP
Excellent coffee
2022年8月15日
FatFace - WHITELEY からの回答
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
We are regular shoppers at FatFace
We are regular shoppers at FatFace, always great quality products with a fantastic choice and price !
2022年7月12日
FatFace - WHITELEY からの回答
Hi Debra, thank you for your 5* review. I am really pleased to hear that you have had a positive online shopping experience. We look forward to welcoming you back soon! Take care, LE
Great product but the courier service…
Great product but the courier service you use has a lot to be desired. Only a week after delivery to wrong address the same company and driver left a parcel outside my flat door without ringing the doorbell.
2022年7月9日
FatFace - WHITELEY からの回答
Good Afternoon Michael,
Thank you for your review. I am happy to hear you found the product great. Your feedback regarding delivery will be passed onto the relevant team. Take care -KC
Lovely service
I was very impressed and pleased with the helpful and friendly advice and service I was given on the occasions I visited the store
2022年7月8日
FatFace - WHITELEY からの回答
Good Morning Julie
Thank you for your review.
I am so pleased to hear of your recent experience in our Whiteley store. Please be assured that this will be passed onto the crew members involved for you.
EP
I love Fat Face stuff
I love Fat Face stuff, my wardrobe is full of it, the sizing is good, and the feel of materials, I love the vibe and feel of the stores…..if I’m honest, as a pensioner(🤣), it’s a bit expensive for me but when gifted vouchers or offers, I’m right there!
2022年7月1日
FatFace - WHITELEY からの回答
Hi Trevor, thank you for your lovely review on the Whitely store. We all love a voucher though! LE
As always the girls were super helpful…
As always the girls were super helpful at the Whiteley store. I did not come in to buy a dress! But I bought a lovely one which had only been put out that morning . Love it!
2022年6月27日
FatFace - WHITELEY からの回答
Hi Pauline, Thank you for leaving us your 5 star review. I am pleased to read that your shopping experience was a positive one and you're looking forward to shopping instore again-we can't wait to see you! - ES
FatFace - WHITELEY からの回答
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
A helpful visit
Tina at FatFace Whitely was a great help choosing right sizes and styles and gave us lots of time and attention.
2022年4月11日
自発的なレビュー
FatFace - WHITELEY からの回答
Good Afternoon
Thank you for your 5* review.
I am so pleased to hear that you are happy with the service you have received in our Whitely store. Please be assured that this will be passed onto the crew members involved for you.
I hope you have a lovely Easter.
- EP
Mothers day
Went into the Whiteley store on Saturday looking for a last minute Mother’s Day present and was helped out by a girl named Alexis she was super helpful in showing where everything was and even gave some recommendations on what I should get I went with what she recommended and my mum absolutely loved her gift!
2022年3月28日
自発的なレビュー
FatFace - WHITELEY からの回答
Hi Nahiyan
Thank you for rating us so highly. Really pleased to hear about the help Alexis was able to provide to you. Great to hear that your mum loved her gift as well. I will let the team at Whiteley have your feedback. MJ
FatFace Whiteley
I was in Whiteley recently, looking for a gift for my mum and I was served by Alexis. She helped me find the perfect gift and provided excellent customer service. Thank you!
2022年3月28日
自発的なレビュー
FatFace - WHITELEY からの回答
Hi Sophie
Thank you for your review and positive comments on your recent Whiteley store visit. So pleased to hear that Alexis was able to help you. I will pass your feedback onto the team there. I hope your day is going well. MJ
I had ordered 2 sizes of the same item…
I had ordered 2 sizes of the same item and was returning the unwanted item. All went very smoothly.
2022年3月22日
FatFace - WHITELEY からの回答
Good Morning Mrs Cliffe
Thank you for your 5* review.
I am so pleased to hear of your recent experience with us.
I hope you have a lovely rest of the week.
- EP
Happy!
Very accommodating changing my item for a smaller size, plus I came away with a gorgeous cardigan. Love both my items and they are hopefully the first of many purchases from Fat Face.
2022年2月14日
FatFace - WHITELEY からの回答
Hi Marcia,
Thank you for your 5* review. I am pleased to hear that you love your new purchase. Many thanks-AB.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。