Fishdeal レビュー 

937
TrustScore 5段階評価の3.5

3.4

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I don't think that fishdeal.co.uk try to hide the fact that they are based in the Netherlands, it really doesn't matter. What does matter is that the prices are cheaper than competitors and the tracki... もっと見る

5つ星のうち1の評価

Ordered Groundbaitat the beginning of August, first parcel lost in shipment dispatched second parcel of the 11 September and sent wrong colour. The phone number is never answered and when dealing by e... もっと見る

5つ星のうち4の評価

The best price I could find for the fish finder I was after. Delivery a bit slow as not UK based (not immediately apparent on the website). I actually had a battery box, ordered the same day from Tem... もっと見る

5つ星のうち4の評価

Firstly, not UK based despite web address. Have had issues with misdelivery not being resolved previously, however on this occasion no issues. Shame they don't put any cushioning in the parcels too, j... もっと見る

企業情報


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3.4

まあまあ

TrustScore 5段階評価の3.5

937件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 54%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.4

すべてのレビュー

(937)

過去12か月のレビュー数: 144

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

I ordered an item which never was…

I ordered an item which never was delivered to me and the carrier company has now returned the item back to fishdeal. I tried to contact dpd but as usual never got through. Absolute rubbish service, won't be using this again. Such a let down.

2026年4月23日
自発的なレビュー
Fishdeal ロゴ

Fishdeal からの回答

Hi,
Thank you for your feedback and sorry to hear about your experience.

We have checked your case and can confirm that the parcel was returned to us by the carrier. When parcels are returned, this can happen for different reasons, such as damage during transport or issues locating the delivery address. Unfortunately, these processes are outside of our control once the parcel is with the transport company.

However, we offered you a solution in the form of either a reshipment or a refund, and you selected the refund option.

We sincerely regret this experience, as we always do our very best to ensure our customers receive their orders correctly and on time.

Kind regards,

Team Fishdeal

5つ星のうち1の評価

DO NOT BUY FROM THEM. A nightmare,

A nightmare,
Order placed in March. Was out of delivery after few days, and the parcel disappear. Of course is DPD fault, but from that moment they have started pushing back to DPD and DPD to them. They have started investigation after investigation. And I’m still waiting an answer about my refund. (1 month after the order). I’m sure they will push back again and again. DO NOT BUY FROM THEM.

2026年3月26日
自発的なレビュー
Fishdeal ロゴ

Fishdeal からの回答

Hi,
Thank you for your feedback and sorry to hear about your experience.

We opened an investigation with the carrier as an important part of the process to locate your parcel. Unfortunately, the transport company ultimately confirmed the package as lost.

As a result, we offered you either a reshipment or a refund, and you chose the refund option. This refund has already been processed.

We apologise for the inconvenience caused and understand your frustration. Our team always does their best to solve these situations as quickly and fairly as possible.

Kind regards,
Team Fishdeal

5つ星のうち3の評価

I bought a 100 pound carp mystery box…

I bought a 100 pound carp mystery box it’s says u are guaranteed to get more than you payed it was okay I give it a 6 out of 10 I don’t see how it’s worth more than 100 but it was good to do and did get a few nice bits I’ve don’t a lot of carp mystery boxes from a lot of different places so I’ve had better and worst but it’s a mystery at the end of the day

2026年4月13日
自発的なレビュー
5つ星のうち2の評価

Rod does not appear pink when it arrived

I purchased this rod as my wife has just started fishing with me and wanted a pink rod. The image appeared to me as hot pink however when it arrived in reality it appeared bright red. After a quick exchange of messages return was relatively easy with the full amount paid refunded (including postage) and free return label supplied.

2026年3月25日
自発的なレビュー
Fishdeal ロゴ

Fishdeal からの回答

Hi,
Thank you for your feedback and sorry to hear about your experience.

We’re glad to see that after checking the product, we were able to assist you quickly with the return and provide a full refund, including postage, as well as a free return label.

We understand the colour did not meet your expectations compared to the image shown. Our team always does their best to resolve these situations fairly and efficiently.

If you need any further help in the future, please don’t hesitate to contact our customer service team.

Kind regards,
Team Fishdeal

5つ星のうち1の評価

Eventually got a refund

The item came damaged, really struggled to get through to them on the phone , eventually got a reply off an email, sent item back track and trace said item was received by them , emailed again for refund and they said its not been processed , could take up to 14 days even though ive proof they have received it , just hoping I get refund soon as its over £200 Not good service in my eyes
Eventually got refund but won't be buying again from them

2026年3月25日
自発的なレビュー
Fishdeal ロゴ

Fishdeal からの回答

Hi,
Thank you for your feedback and sorry to hear about your experience.

We have checked your case and can confirm that the returned parcel was delivered to our warehouse on the 23rd of March, and the refund was processed on the 27th of March.

According to our policy, once a return is received, the refund may take up to 7 working days to be completed, depending on the payment provider.

We always do our best to solve our customers’ issues as quickly as possible, and we appreciate your patience. If you still have any concerns, please contact our customer service team so we can assist you further.

Kind regards,
Team Fishdeal

5つ星のうち3の評価

Long delivery

When I ordered it said it 2-5 day delivery. I ordered on 4th of March and it's March 20 today and I'm still waiting for items I ordered. In Q&A it says that some of items might take up to 16 day to be delivered. It didn't say it for items I was ordering, as I said on checkout it stated 2-5 days. I'm going on "fishing" holidays in 2 days, hopefully it will be delivered by then. Other then that shop has a big variety of fishing tackle for all occasions, with reasonable price.

2026年3月20日
自発的なレビュー
5つ星のうち5の評価

Exceptional Customer Service

Spoke to company yesterday regarding a return of an item bought and returned ( had faulty zip) 3 weeks ago. Apparently returned item was held up in Dutch customs so had not, as yet, been delivered back to Fishdeal. Without hesitation they offered a full refund even though I’d originally requested a replacement. Really impressed with level of service and will not hesitate to use this company again in the future

2026年3月17日
自発的なレビュー
5つ星のうち1の評価

Wrong rod delivered twice

I ordered a spinning rod off of them and they sent me a baitcaster which I returned and they said they would be sending me the right spinning rod and when it arrived it was the exact same baitcaster they sent me the first time this is ridiculous got it wrong twice when I specifically ordered a spinning rod

2026年3月9日
自発的なレビュー
Fishdeal ロゴ

Fishdeal からの回答

Hi,

Thank you for sharing your experience, and we’re very sorry for the issues you’ve faced. Our team always does their best to solve customers’ problems, but we understand how frustrating repeated mistakes and delays can be.
Please contact our customer service team so we can ensure the correct item is sent to you and resolve any remaining issues. If the return is due to a wrong or defective product, there will be no shipping costs.

Kind regards,

Team Fishdeal

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