FitPro - Fitness Professional CPD Education レビュー 

303
TrustScore 5段階評価の4.5

4.4

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

M FitPro has been absolutely brilliant for my personal and professional development. Every course I’ve completed has helped me grow as a coach and better support my clients, especially the w... もっと見る

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5つ星のうち5の評価

Euan has embraced every opportunity to learn and develop through FitPro. The wide range of courses available has provided an excellent platform for growth, and it has been inspiring to see how much kn... もっと見る

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5つ星のうち1の評価

They Lied about the financing. Their company policy is to refuse any refunds even if you leave the course because of life events or tragedy if you stay there over 2 weeks. They wont accept any L... もっと見る

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5つ星のうち5の評価

Great course, amazing mentors who regularly reach out to assist and check in progress. I am currently carrying out the Leve 3 course, looking to become a PT and online fitness coach. I would like t... もっと見る

企業が回答しました

企業情報

  1. 職業・教育の提供業者
  2. 事業保険会社
  3. スポーツ保険会社

FitPro - Fitness Professional CPD Education について

当該企業による記述

We are FitPro, the fitness industry’s trusted global influencer. Join our community for the best insurance, high-quality education, content and music. Let us support you.  

What we offer you:
  • Trusted public liability insurance. Whether you’re a student or teacher, a studio owner or run retreats, FitPro has the right insurances for you

  • Over 95 CPD courses from world-class educators to support your professional development

  • Insightful and practical content to keep you in touch with what's new in the fitness industry

  • Great music, professionally mixed for your classes, delivered through our app MyGroupFit

EXPLORE CPD EDUCATION


OUR PHILOSOPHY

Founded in 1990, by Jane Waller and Brent Hallo, FitPro launched a bunch of firsts into the UK fitness industry, and created a globally recognised body that provides support, education and services to the fitness industry. Naturally, we're proud that FitPro has welcomed over half a million fitness professionals through our door. 

PERSONAL TRAINER INSURANCE

Having insurance is a fundamental part of being a true fitness professional, and it’s important to know you are getting the right cover. Whether you’re a student or teacher, a studio owner or run retreats, FitPro has the right insurances for you – after all, we’ve been fitness specialists for over 30 years.

WORLD-CLASS CPD EDUCATION

With over 95 online courses you can stack up CPD points and learn vital skills to push your career forwards. There’s a vast choice: from menopause to nutrition, S&C to special populations … the list goes on. 

FITPRO MEMBERSHIP

Sign up for a membership package and be supported in your career with the latest education and knowledge.

MUSIC

MyGroupFit (part of the FitPro family) has served the UK health and fitness industry for over 25 years. We deliver the best professionally mixed music compilations and music licensing for instructors and fitness and leisure facilities.

VISIT OUR WEBSITE 


連絡先

4.4

優良

TrustScore 5段階評価の4.5

303件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.4

すべてのレビュー

(303)

過去12か月のレビュー数: 52

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5つ星のうち5の評価

Good service and friendly voices

Being listened to and friendly people to help your progress. Great updates and information

2024年4月17日
FitPro - Fitness Professional CPD Education ロゴ

FitPro - Fitness Professional CPD Education からの回答

Hi Christine
Thank you for your lovely review. We're delighted that you feel valued as a FitPro member and that you get so much from our information and support. Thank you for being part of the FitPro community.
From all at the FitPro Team

5つ星のうち5の評価

Really easy and quick

2024年4月16日
FitPro - Fitness Professional CPD Education ロゴ

FitPro - Fitness Professional CPD Education からの回答

Hi Clare
Thank you for your great review. It's good to hear that FitPro is delivering the service you need as a fitness professional.
From all at the FitPro Team

5つ星のうち5の評価

Really helpful setting up my student…

Really helpful setting up my student insurance, they answered all my questions and were really knowledgeable.

2024年4月2日
FitPro - Fitness Professional CPD Education ロゴ

FitPro - Fitness Professional CPD Education からの回答

Hi Anna
Thank you for your lovely review. It's great to hear that you found our insurance service and customer support so helpful. We think it's important that you can speak to a real person, especially when you are starting out in your fitness career. Thank you for choosing FitPro and we look forward to supporting you!
From all at the FitPro Team

5つ星のうち5の評価

Insurance

Polite professional friendly helpful

2024年3月28日
FitPro - Fitness Professional CPD Education ロゴ

FitPro - Fitness Professional CPD Education からの回答

Hi Nicola
Thank you for your great review. We're delighted you found our insurance service so helpful and we look forward to supporting you in your fitness career.
From all at the FitPro Team

5つ星のうち5の評価

Fitpro Instructor Public and Liability Insurance

I required Instructor Public and Liability insurance.
Darren Orton was on hand to answer all of my queries, via call and email providing exceptional customer service throughout.
Insurance was purchased with ease, communications answered quickly and efficiently.
I would recommend Fitpro Insurance.

2024年3月22日
FitPro - Fitness Professional CPD Education ロゴ

FitPro - Fitness Professional CPD Education からの回答

Hi S
Thank you for your 5 star review. We are delighted you found our service so easy and helpful. Darren has been helping fitness professionals like you for many years and we think it's important to provide a personal service. Thanks for being a FitPro member!
From all at the FitPro Team

5つ星のうち5の評価

Easy and problem free

Easy and problem free . I like fitpro anyway

2024年3月28日
FitPro - Fitness Professional CPD Education ロゴ

FitPro - Fitness Professional CPD Education からの回答

Hi Eleanor
Thank you for your lovely review. It's great to hear that the FitPro insurance works so well for you and that you found the process easy. Thanks for being a FitPro member!
From all at the FitPro Team

5つ星のうち5の評価

Quick and Efficient service

Very helpful and knowledgeable on the telephone.

2024年3月28日
FitPro - Fitness Professional CPD Education ロゴ

FitPro - Fitness Professional CPD Education からの回答

Hi L
Thank you for giving us 5 stars. We think its important to give our members great service and we're delighted to support you in your fitness career.
From all at the FitPro Team

5つ星のうち5の評価

Super easy to join and get insurance

Super easy to join and get insurance. Probably the best fitness company.

2024年3月27日
FitPro - Fitness Professional CPD Education ロゴ

FitPro - Fitness Professional CPD Education からの回答

Hi Marc
Thank you for your lovely review. It's great to hear that the FitPro insurance works so well for you and that you found the process easy. Thanks for being a FitPro member!
From all at the FitPro Team

5つ星のうち5の評価

Customer service is always excellent

Customer service is always excellent. Speedy responses and lots of useful information. Very friendly!

2024年3月21日
FitPro - Fitness Professional CPD Education ロゴ

FitPro - Fitness Professional CPD Education からの回答

Hi Jasmine
Thank you for your lovely review. It's great to hear you found our customer service excellent and friendly. We are here to support the FitPro community!
From all at the FitPro Team

5つ星のうち5の評価

Great advice and great service

Great advice and great service. Thank you

2024年3月18日
FitPro - Fitness Professional CPD Education ロゴ

FitPro - Fitness Professional CPD Education からの回答

Hi Leila
Thank you for giving us 5 stars. We think its important to give our members great service and we're delighted to support you in your fitness career.
From all at the FitPro Team

5つ星のうち5の評価

Simple phone call to renew expired…

Simple phone call to renew expired insurance. Very easy and straightforward.

2024年3月15日
FitPro - Fitness Professional CPD Education ロゴ

FitPro - Fitness Professional CPD Education からの回答

Hi Pam
Thank you for your 5 star review. We think it's important that you can speak to a real person and Darren has been helping fitness pros like you for years. We're really pleased you found our service so easy!
From all at the FitPro Team

5つ星のうち5の評価

Competitive pricing and always there at…

Competitive pricing and always there at the end of the phone when I have any questions.

2024年3月6日
FitPro - Fitness Professional CPD Education ロゴ

FitPro - Fitness Professional CPD Education からの回答

Hi Peter
Thank you for your review and giving us 5 stars. We are delighted that you value our service and insurance, and also that you know that we are here to support you in your fitness career.
From all at the FitPro Team

5つ星のうち5の評価

Excellent customer service and Excellent Insurance

Excellent customer service and excellent insurance. Can't fault it.

2024年3月6日
FitPro - Fitness Professional CPD Education ロゴ

FitPro - Fitness Professional CPD Education からの回答

Hi Sophie
Thank you for your lovely review. It's great to hear you found our customer service excellent when buying your insurance. We think its important to give our community excellent customer service and we're delighted to support you.
From all at the FitPro Team

5つ星のうち3の評価

Website down, no updates given

Website was down for schedule maintenance, which is standard and expected. They did add a notice to their Facebook Page explaining this. However there were no updates provided, and no timeline listed. On their maintenance message it stated that you could still contact them by phone and email. They were uncontactable by either. They did not keep people informed, and there were many of us left in the dark. So much so we were checking if the company had closed.

When contact was re-established, the feedback I provided did not feel like it was taken on board at all. I was left to feel that they might let the same situation occur again and that they thought that this behaviour was ok customer service. I renewed with them due to the short time window but I will be reviewing this for next year.

Update - I really appreciate Fitpro reaching out to me, after it was all sorted, and asking for my feedback. I had a lovely chat with Teresa, who sounded like she really took on board the feedback and was going to pass it along.

2024年3月1日
FitPro - Fitness Professional CPD Education ロゴ

FitPro - Fitness Professional CPD Education からの回答

Hi
Thanks for your feedback. We are very sorry for the website outage early last week, and that you felt uninformed. We did post on social media, as you saw, that we had scheduling overruns. But our one issue became two with an unrelated phone service issue for a number of hours before we were able to redirect to facilitate comms. Again, please accept our apologies. We understand how important our services and support are to FitPro members and, as everyone knows, we always do our best to ensure contact and and availability at all times. We will learn from this, and put extra safeguards in place. If you have any more questions, we are here for you via email or phone.
From the FitPro team.

5つ星のうち5の評価

Wry quick and easy to get coverage…

Wry quick and easy to get coverage required

2024年2月20日
FitPro - Fitness Professional CPD Education ロゴ

FitPro - Fitness Professional CPD Education からの回答

Hi Mike
Thank you for your great review. We're delighted to support you in your fitness career and we think its important that you get excellent and personal customer service.
From all at the Fitpro team

5つ星のうち4の評価

All good simple process to reactivate…

All good simple process to reactivate my Account

2024年2月23日
FitPro - Fitness Professional CPD Education ロゴ

FitPro - Fitness Professional CPD Education からの回答

Hi Chris
Thank you for your great review. Our mission is to support fitness professionals like you. Thank you for choosing FitPro!
From all at the Fitpro team

5つ星のうち5の評価

Thanks Darren

Thanks Darren
Very slick

2024年2月23日
FitPro - Fitness Professional CPD Education ロゴ

FitPro - Fitness Professional CPD Education からの回答

Hi Tony
Thank you for giving us 5 stars. It's great to hear that Darren was able to help you. Thank you for choosing FitPro for your professional insurance!
From all at the Fitpro team

5つ星のうち5の評価
FitPro - Fitness Professional CPD Education ロゴ

FitPro - Fitness Professional CPD Education からの回答

Hi Stuart
Thank you for giving us 5 stars. It's great to hear you found it easy to find what you needed with FitPro. We're delighted to support you.
From all at the FitPro Team

5つ星のうち5の評価

Easy to follow website

2024年2月14日
FitPro - Fitness Professional CPD Education ロゴ

FitPro - Fitness Professional CPD Education からの回答

Hi Esther
Thank you for your 5 star review. We're delighted that you found our website easy to find what you need, and we're looking forward to supporting you.
From all at the FitPro Team

5つ星のうち5の評価

Very helpful )

Very helpful ), got my insurance done pro Rota which helped my start up costs.

2024年2月6日
FitPro - Fitness Professional CPD Education ロゴ

FitPro - Fitness Professional CPD Education からの回答

Hi Pauline
Thank you for your lovely review. We are delighted that you found speaking with us so helpful and that you got the insurance that you need. We think our personal service is important to support the fitness community.
From all at the FitPro Team

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