From start to finish, communication excellent, the gentleman who picked up and dropped off my car was very pleasant. The work was completed quickly and to my satisfaction. Would use again.
企業が回答しました
所在地
所在地を変更Units 1 & 2 Buckingham Court, Buckingham Road, NN13 7EU Brackley, Northamptonshire, GB
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レビュアーのコメントを見てみましょう
I had my car repaired by Fix Auto Buckingham in October last year. A fault came to light last week. From the initial phone call to the person who had instant access to the items replaced on the car, t... もっと見る
企業が回答しました
Very friendly and helpful team. Had a slight issue but this was sorted out promptly. Great customer service and so happy with the work they have done. Will use again if needed in the future.
Everyone I spoke to was extremely courteous and helpful. The work done was excellent, the car was even returned cleaned and looking like a new car! The loss of one star was because when I was quoted... もっと見る
企業が回答しました
企業情報
当該企業による記述
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
当該企業による記述
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
連絡先
Units 1 & 2 Buckingham Court, Buckingham Road, NN13 7EU, Brackley, Northamptonshire, 英国
- 01280 822671
4.8
優良
757件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Brilliant service from start to finish
Brilliant service from start to finish. Both Sharon and Paul were really helpful throughout the time my car was with them. Very efficient and my car was delivered back looking like new. Thank you I really appreciate it.
2025年5月14日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Dear Jenny,
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
Best regards,
Sharon, Fix Auto Buckingham
Shelley was brilliant at keeping us up…
Shelley was brilliant at keeping us up to date and chasing our Insurance company for the outstanding information needed to complete the job. Our car was repaired within the quoted timeframe and we were updated via text throughout.
2025年5月9日
Fix Auto UK - Fix Auto Buckingham からの回答
Dear Sarah
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
Best regards,
Sharon, Fix Auto Buckingham
Repair was good took 2 weeks too long…
Repair was good took 2 weeks too long and the electric courtesy van wouldnt charge. Would never use again, receptionist was very helpful though.
2025年5月8日
Fix Auto UK - Fix Auto Buckingham からの回答
Good Morning
Thank you for taking the time to review our services and we apologise for our delayed response.
We try to keep our customers informed with any new information throughout the repair process that directly affects the customer. We have taken on board your comments concerning the courtesy van and the ability to charge.
On return we did manage to get the van fully charged, however this does not mean there is no fault, it could be intermittent so we will monitor going forward.
We can ensure you that we pride ourselves in excellent customer and hope that in the future we are able to offer a better experience.
Thanks
Fix Auto Buckingham
Exemplary service from start to finish
Shelly and the team at FixAuto in Buckingham made a stressful situation (a non-fault accident) completely stress free.. Communication, service and customer interactions were all exemplary..
2025年5月8日
Fix Auto UK - Fix Auto Buckingham からの回答
Dear David
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
Best regards,
Sharon, Fix Auto Buckingham
Good communication
Good communication. Take away/bring back vehicles promptly. Updates from delivery drivers en route.
One downside - courtesy car MG3 below expected standards of other modern low cost hatchbacks. Consider review of courtesy car options
2025年5月7日
Fix Auto UK - Fix Auto Buckingham からの回答
Good AFternoon
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
Best regards,
Sharon, Fix Auto Buckingham
Fix Auto Buckingham fixed my car after…
Fix Auto Buckingham fixed my car after a neighbour hit my mini in our drive! Super efficient, friendly and good communication throughout. Very happy to recommend.
2025年3月11日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Dear Sharon
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
Best regards,
Sharon, Fix Auto Buckingham
Great service
Great service. Was advised of what was needed and kept up to date with progress. I had to chase up the courtesy car a few times but it was eventually delivered and swapped with our car when work was complete.
2025年4月25日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Hi Miss McDonald
Thank you for your kind words and review. We’re thrilled to hear that you were happy with the repairs. We strive to keep our customers informed throughout the repair process.
Apologies for the delay in courtesy car replacement, this is sometime out of our control due to volume. Excellent customer service is always our goal, and your comments have been forwarded to relevant staff members.
Best Regards
Sharon, Fix Auto Buckingham
You fix nothing
After getting my car and drive for some miles, the headlights, the lane tracing assistant and the pre collision system are malfunctioning. As a result, I need to spend extra money to fix all these in the car dealer.
I am sorry but I do not need to edit any comment as it is far beyond fair. The dealer said because the bodywork was not done properly so made the calibration did not go well. If you need evidence, I can show you.
2025年4月24日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Good Morning Ying
Thank you for taking the time to review our services, we apologise for our delayed response and have ensured your comments regarding the repair are fed back.
If you would like further piece of mind or amends to the repair completed by our bodyshop please let us know so we are able to rectify this as it seems, on this occasion, we were unable to meet our high standards.
Your vehicles ADAS system was attended too and reset by Toyota, Steven Eagell @ Milton Keynes so would be covered under their warranty.
We can ensure you that we pride ourselves in excellent customer and hope that in the future we are able to offer a better experience.
Thanks
Fix Auto Buckingham,
Excellent
I recently had a hit & run my car was damaged I rang my insurance and they gave me the nearest garage for repairs, fix auto Buckingham , I rang the garage they gave me an appt for a few weeks due to courtesy car etc…. Graham was very nice kept me informed of what was happening all the way , my car was collected and deliver to the house , I was given a very nice clean Skoda , nice car , when I got my car back it was all nice and clean washed , very professional at all times I would recommend this garage def , thank you oh and thanks to Dave for collecting my car and bringing it back to me .
2025年4月22日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Hi Saiqa
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.
Your personal comments have been passed over to the relevant staff too.
Best Regards
Sharon, Fix Auto Buckingham
Top notch repair
Excellent repair and promptly carried out. The pickup and return of my car after repair were an excellent service since I live more than 10 miles from the garage.
2025年4月3日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Hi Derek
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.
Best Regards
Sharon, Fix Auto Buckingham
Fix Auto UK - Fix Auto Buckingham からの回答
Hi
We’re thrilled to hear that you were happy with the repairs. Excellent customer service is always our goal, and we are glad we met your expectations.
Best Regards
Sharon, Fix Auto Buckingham
Fix Auto UK - Fix Auto Buckingham からの回答
Hi
We’re thrilled to hear that you were happy with the repairs. Excellent customer service is always our goal, and we are glad we met your expectations.
Best Regards
Sharon, Fix Auto Buckingham
Fantastic repairs with perfect respray match!
Fantastic, proactive service - from my initial repairs enquiry. Experienced estimator, produced clear and accurate quote within 24 hours. Was kept informed of repairs progress and key completions throughout. Repairs - included full headlight replacement, boot plast welding + full boit respray with100% colour matched paint = brilliant! Finished work overall, to New standard and strongly recommend Auto Fix. Thanks!
2025年4月14日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Hi
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.
Best Regards
Sharon, Fix Auto Buckingham
Fix Auto UK - Fix Auto Buckingham からの回答
Dear [Reviewer's Name],
Thank you very much for your review! We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best is and is safe is our primary goal.
Best regards,
Sharon, Fix Auto Buckingham
Excellent service and communication
This car company had an excellent communication throughout my experience. They kept me updated via frequent texts and were very helpful over the phone if I had a query. Their online app made recording the damage easy and my car was replaced with a courtesy car which was immaculate. My car looks great after their repairs. Their aftercare was also great, supplying me with all the information I needed in a timely fashion. Would definitely recommend.
2025年4月4日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Dear Katherine,
Thank you very much for your fantastic 5-star review! We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best is and is safe is our primary goal.
Best regards,
Sharon, Fix Auto Buckingham
Fix Auto UK - Fix Auto Buckingham からの回答
Dear [Reviewer's Name],
We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
Best regards,
Sharon, Fix Auto Buckingham
Excellent service good communication
Excellent service, was given regular updates on the repairs and when they thought the car would be finished. All work carried out to top standard, very impressed and car returned super clean inside out.
2025年4月23日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Hi Kyle
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.
Best Regards
Sharon, Fix Auto Buckingham
Highly recommended
After being in a collision I was automatically referred to Fix Auto in Brackley. The team were superb in keeping me informed, updated and I’m really pleased with Graham and the team’s work on my repair. An excellence standard of service to the point that if I ever did need repair, I’d go to them in the future. Very grateful and would recommend.
2025年4月2日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Dear Charlene
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
Best regards,
Sharon, Fix Auto Buckingham
Great Company, reassuring!
Great to deal with, Shelly and Sharon making me feel confident everything was ok with the courtesy car and reassuring me they were trying to repair rather than write off, Josh likewise gave me confidence they actually care about keeping the car on the road! Just a really nice experience as a customer. The repair is excellent as well!!
2025年4月10日
Fix Auto UK - Fix Auto Buckingham からの回答
Hi Chris
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.
Best Regards
Sharon, Fix Auto Buckingham
From the first contact from the garage
From the first contact from the garage, they was very helpful and quick and efficient with their service, they made it very stress free and easy and kept me updated all the way through the repairs on my car, the work that was done was brilliant and I would definitely recommend them.
2025年3月31日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Dear Chelsea,
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
Best regards,
Sharon, Fix Auto Buckingham
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