From start to finish, communication excellent, the gentleman who picked up and dropped off my car was very pleasant. The work was completed quickly and to my satisfaction. Would use again.
企業が回答しました
所在地
所在地を変更Units 1 & 2 Buckingham Court, Buckingham Road, NN13 7EU Brackley, Northamptonshire, GB
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レビュアーのコメントを見てみましょう
I had my car repaired by Fix Auto Buckingham in October last year. A fault came to light last week. From the initial phone call to the person who had instant access to the items replaced on the car, t... もっと見る
企業が回答しました
Very friendly and helpful team. Had a slight issue but this was sorted out promptly. Great customer service and so happy with the work they have done. Will use again if needed in the future.
Everyone I spoke to was extremely courteous and helpful. The work done was excellent, the car was even returned cleaned and looking like a new car! The loss of one star was because when I was quoted... もっと見る
企業が回答しました
企業情報
当該企業による記述
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
当該企業による記述
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
連絡先
Units 1 & 2 Buckingham Court, Buckingham Road, NN13 7EU, Brackley, Northamptonshire, 英国
- 01280 822671
4.8
優良
757件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The company were excellant at…
The company were excellant at explaining the process of the repair and what to expect.
They were careful and patient to ensure that we were fully happy with the outcome.
2025年3月31日
Fix Auto UK - Fix Auto Buckingham からの回答
Hi
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.
Best Regards
Sharon, Fix Auto Buckingham
Smooth easy hand held experience as a…
Smooth easy hand held experience as a not at fault insurance repair. Couldn't ask for anything more
2025年3月12日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Hi Rowan
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.
Best Regards
Sharon, Fix Auto Buckingham
Brenda Deeley
Very happy with the repairs to my Hyundai i10 with very good communication and very helpful and friendly staff. Thank you to everyone at Fix Autos Buckingham.
2025年3月13日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Hi Brenda
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.
Best Regards
Sharon, Fix Auto Buckingham
Easy experience
Everything was very smooth from start to finish. Replacement car arrived, our car taken away for repairs, regular updates on progress, car arrived back few hours after we phoned to schedule handover. Every question was answered, they seem very well organized. I was very impressed.
2025年3月26日
Fix Auto UK - Fix Auto Buckingham からの回答
Dear Elena,
Thank you very much for your fantastic 5-star review! We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best is and is safe is our primary goal.
Your feedback means a lot to us, and we look forward to assisting you with any future car body repair needs.
Best regards,
Sharon, Fix Auto Buckingham
Delighted with the dent repairs to my…
Delighted with the dent repairs to my bonnet, good communication and they even returned my car cleaner than when it was picked up!
Would definitely recommend.
2025年3月24日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Dear Christine,
Thank you very much for your fantastic 5-star review! We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best is and is safe is our primary goal.
Your feedback means a lot to us, and we look forward to assisting you with any future car body repair needs.
Best regards,
Sharon, Fix Auto Buckingham
Big thanks to Fix Auto Buckingham for…
Big thanks to Fix Auto Buckingham for their excellent repair work on my vehicle after the accident! The team was professional, efficient, and restored my car to a great condition. My only minor issue was that the courtesy car was quite small, but overall, the service was top-notch.
2025年2月28日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Hi Dumesh
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.
Best Regards
Sharon, Fix Auto Buckingham
Car repair
Very friendly staff and very prompt service , had a good chat to one of the guys about my repairs and was very satisfied, would recommend to anyone. Thanks everyone at Fix Autos
2025年3月25日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Hi Denise
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.
Best Regards
Sharon, Fix Auto Buckingham
The service was very good quality
The service was very good quality. Everyone was very helpful. They collected the car and delivered it back to me when ready. The car was returned clean and the work done was done to a very good standard.
2025年3月13日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Dear Angelo,
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
Best regards,
Sharon, Fix Auto Buckingham
Autofix gave great service
Autofix gave great service, keeping me informed of the repair regularly.
2025年3月20日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Dear Richard,
Thank you so much for your 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
Best regards,
Sharon, Fix Auto Buckingham
Friendly staff,prompt,professional and…
Friendly staff,prompt,professional and knowledgeable. did not exceed the estimate, best of all on time.
2025年3月20日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Dear Sandra,
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
Best regards,
Sharon, Fix Auto Buckingham
Great experience with the guys and…
Great experience with the guys and girls down at Brackley, carried out a few minor repairs on some parts for me. Delivered on time and within budget. Customer service is good with the front desk and Chris who organised the work for me.
2025年3月20日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Hi Jordan
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the process. Excellent customer service is always our goal, and we are glad we met your expectations.
Best Regards
Sharon, Fix Auto Buckingham
Seamless service!
Seamless service, from arranging a courtesy car to the real time updates of the work and its timely conclusion. Friendly reception and if you need bodywork done for whatever reason, Fix Auto comes highly recommended!
2025年3月18日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Dear Nick,
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
Best regards,
Sharon, Fix Auto Buckingham
Excellent service from all the staff…
Excellent service from all the staff right from the start. All super friendly and couldn’t have been more helpful. Car was completed on time, to an extremely high standard and was also thoroughly cleaned. Would highly recommend.
2025年2月28日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Dear Lynn
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
Best regards,
Sharon, Fix Auto Buckingham
Quick and Great Service
I had a tree break my back window and had great service.
It was booked in quickly, good communication through out and spotless.
I would recommend anyone to use them.
2025年2月25日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Dear Sarah,
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
Best regards,
Sharon, Fix Auto Buckingham
Repair great, communication could be better
I was very happy with the repair to my car, which was quicker than expected. The car came back clean and the service from reception and mechanics was really friendly, hence the four stars. However, better communication about the courtesy car was needed. As my car is electric we were given an EV replacement. However, the replacement car had a range that was half the distance, and I had a long distance journey to take that weekend. I asked if it could be changed but it didn't sound likely that was going to be an option. Luckily the repair was done more quickly than expected so I got my car back in time. I really think you need to make customers aware when they are planning when to book in what sort of courtesy car they will be given, or ideally, make sure the courtesy car is of similar spec.
2025年3月4日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Dear Sir,
Thank you very much for your review! We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best is and is safe is our primary goal.
Your feedback means a lot to us, courtesy cars are offered as a complimentary option to assist and help people who still need transport, we have taken advise about the range of the electric vehicles, and will make sure the information is given to customers.
Thank you for your comments, they are much appreciated.
Best regards,
Sharon, Fix Auto Buckingham
Being good at what you do is knowledge
Being good at what you do is knowledge. Thank you to the Fix Auto Team and also to Diamond Insurance Company for the recommendation. A top-notch team that works quickly and professionally.
2025年3月7日
Fix Auto UK - Fix Auto Buckingham からの回答
Hi Zizi
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.
Best Regards
Sharon, Fix Auto Buckingham
Fix Auto UK - Fix Auto Buckingham からの回答
We appreciate your positive feedback! We're thrilled to hear you had a great experience with our team. We strive to provide excellent communication and service.
Car drop off & pick up was seamless and…
Car drop off & pick up was seamless and repair was done to an excellent standard.
2025年2月28日
Fix Auto UK - Fix Auto Buckingham からの回答
Dear Robert,
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
Best regards,
Sharon, Fix Auto Buckingham
A fantastic service
The staff were very friendly, highly responsive and helpful. The work was excellent and very efficient
2025年3月4日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Hi Rachel
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.
Best Regards
Sharon, Fix Auto Buckingham
Repair carried out to excellent…
Repair carried out to excellent quality.
My vehicle was collected in a dirty state and returned in pristine condition inside and out.
A brilliant service and highly recommended.
2025年2月19日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Hi Alan
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.
Best Regards
Sharon, Fix Auto Buckingham
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