From start to finish, communication excellent, the gentleman who picked up and dropped off my car was very pleasant. The work was completed quickly and to my satisfaction. Would use again.
企業が回答しました
所在地
所在地を変更Units 1 & 2 Buckingham Court, Buckingham Road, NN13 7EU Brackley, Northamptonshire, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I had my car repaired by Fix Auto Buckingham in October last year. A fault came to light last week. From the initial phone call to the person who had instant access to the items replaced on the car, t... もっと見る
企業が回答しました
Very friendly and helpful team. Had a slight issue but this was sorted out promptly. Great customer service and so happy with the work they have done. Will use again if needed in the future.
Everyone I spoke to was extremely courteous and helpful. The work done was excellent, the car was even returned cleaned and looking like a new car! The loss of one star was because when I was quoted... もっと見る
企業が回答しました
企業情報
当該企業による記述
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
当該企業による記述
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
連絡先
Units 1 & 2 Buckingham Court, Buckingham Road, NN13 7EU, Brackley, Northamptonshire, 英国
- 01280 822671
4.8
優良
757件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great experience
Great experience - I’m a very particular customer and I’m sure all the staff were happy when I collected my car. Josh and Shelly were super helpful and responded quickly to all my calls and emails - great work undertaken on the car, couldn’t recommend them enough
2025年2月28日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Dear Amie
Thank you very much for your fantastic 5-star review! We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best is and is safe is our primary goal.
Your feedback means a lot to us, your comments have been passed onto relevant staff which they very much appreciate.
Best regards,
Sharon, Fix Auto Buckingham
The best car repair centre around!!!
Shelly, Sharon, Nigel, Paul all looked after me really well, especially Shelly and Sharon who kept me calm throughout the whole process
I definitely would recommend this company to everyone and I definitely will be sharing feedback to my friends and family Please thank them for me because they’ve really done a fantastic job on my car and I’m ever so proud. I’m so happy to have my car back thank you team!!
2025年2月27日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Dear Happiest Customer Ever,
Thank you very much for your fantastic 5-star review! We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best is and is safe is our primary goal.
Your feedback means a lot to us, and we look forward to assisting you with any future car body repair needs.
Best regards,
Sharon, Fix Auto Buckingham
Car repair
I was updated every few days to let me know how things were progressing also when I picked my car up it had been cleaned inside and out and I got a phone call a couple of days later asking if everything was ok.
All in all a great customer service,it’s a shame other repair companies are not as good this one.
Regards Alan
2025年2月27日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Dear Alan,
Thank you very much for your fantastic 5-star review! We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best is and is safe is our primary goal.
Your feedback means a lot to us, and we look forward to assisting you with any future car body repair needs.
Best regards,
Sharon, Fix Auto Buckingham
Very pleasant staff
Very pleasant staff, done a brilliant repair, and the car was cleaned, would certainly recommend them
2025年2月19日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Dear Mr Poulton
Thank you very much for your 5-star review! We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best is and is safe is our primary goal.
Best regards,
Sharon, Fix Auto Buckingham
Thanks for the great service!
2025年2月19日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Dear NK,
Thank you so much for your 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
Best regards,
Sharon, Fix Auto Buckingham
Very happy with the repair
Very happy with the repair, communication was good and the car was picked up and dropped of to me, with minimal effect to my day to day job. Car was also cleaned inside making the overall experience even more pleasant.
2025年2月19日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Dear Ryan,
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
Best regards,
Sharon, Fix Auto Buckingham
Fix Auto UK - Fix Auto Buckingham からの回答
Dear Benjamin,
Thank you so much for your 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
Best regards,
Sharon, Fix Auto Buckingham
Great communication and great repairs!
Great communication throughout the repairs. I was made aware of any delays and expected completion dates. Always lovely and helpful on the phone and helped finding a courtesy car as quick as possible! Highly recommend. The repairs are great, can’t tell any work has been done. Completed quickly.
2025年2月25日
Fix Auto UK - Fix Auto Buckingham からの回答
Hi Emma
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.
Best Regards
Sharon, Fix Auto Buckingham
Car picked up for repair and delivered…
Car picked up for repair and delivered back once done. Kept informed about progress of work most of the time - but not always. Promised update not sent and had to ask what the position was. Pleasant helpful staff encountered.
2025年2月4日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Good Morning Arthur
Thank you for the review, we apologise for the delayed responses in communication.
We try to keep our customers informed with any new information throughout the repair process that directly affects the customer. We have taken on board your comments surrounding our communication and response time are relayed back to those that dealt with your repair.
We can ensure you that we pride ourselves in excellent customer and hope that in the future we are able to offer a better experience.
Thanks
Sharon, Fix Auto Buckingham
Great customer service throughout.
2025年2月24日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Hi Chris,
Thank you for taking the time to review our services on Trustpilot.
We're glad to hear you had a great experience at Fix Auto Buckingham and will ensure your comments are fed back to our team.
Thanks again and have a great day!
Kindest Regards
Sharon, Fix Auto Buckingham
Efficient and professional service…
Efficient and professional service throughout. Superb regular communication and updates. Standard of work excellent.
2025年2月14日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Hi Charlotte,
Thank you for taking the time to review our services on Trustpilot. We're glad to hear you had a great experience at Fix Auto Buckingham and will ensure your comments are fed back to our team.
Thanks again and have a great day!
Kindest Regards
Sharon, Fix Auto Buckingham
Very good service and customer service…
Very good service and customer service was very good at keeping me up to date
2025年2月20日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Hi Craig,
Thank you for taking the time to review our services on Trustpilot.
We're glad to hear you had a great experience at Fix Auto Buckingham and will ensure your comments are fed back to our team.
Thanks again and have a great day!
Kindest Regards
Sharon, Fix Auto Buckingham
Great service from Fixauto Buckingham
Great service from Fixauto Buckingham, big thanks to Justin & Shelly.
Would recommend this company to anyone
2025年2月20日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Hi
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.
Best Regards
Sharon, Fix Auto Buckingham
The work was done to a high standard…
The work was done to a high standard and am very happy with the results. Was difficult to get hold of a curtesy car at first due to being very busy. But that was resolved in the end.
2025年2月14日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Hi Anthony
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.
Best Regards
Sharon, Fix Auto Buckingham
Really good service kept regularly…
Really good service kept regularly updated very friendly and great service from Shelly
2025年2月14日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Dear Sharon,
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
Best regards,
Sharon, Fix Auto Buckingham
Fixauto did a brilliant job
Fixauto did a brilliant job of repairing my car, they were quick and efficient and the customer service was great too 😊
2025年2月7日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Dear Kim,
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
Best regards,
Sharon, Fix Auto Buckingham
Excellent service
Excellent service, very happy with the repair and was kept updated by Shelley from start to finish. Thank you.
2025年2月13日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Hi Mark,
Thank you for taking the time to review our services on Trustpilot.
We're glad to hear you had a great experience at Fix Auto Buckingham and will ensure your comments are fed back to our team.
Kindest Regards
Sharon, Fix Auto Buckingham
HASSLE FREE
Pranging your car is traumatising enough, and it certainly helps when getting it fixed is a breeze. Thats what happened to me, my insurance company nominated Fix Auto to fix my car and I am glad they did. The whole experience was simple from start to finish. Dropped off my car, picked up replacement car, got regular updates as to when my car would be ready, it was ready before scheduled and they actually delivered it back to my house. First class service and in the nicest possible way, I hope I don't see them again for a long tome
2025年2月8日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Hi Gary,
Thank you for taking the time to review our services on Trustpilot.
We're glad to hear you had a great experience at Fix Auto Buckingham and will ensure your comments are fed back to our team.
Thanks again and have a great day!
Kindest Regards
Sharon, Fix Auto Buckingham
A big thank to Shelley
A big thank to Shelley for a stress free transaction and sorting out the hire car issue I had and being so kind and polite. Amazing
2025年2月13日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Dear Terry
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
Best regards,
Sharon, Fix Auto Buckingham
Great service and repair
Great service and repair, kept me informed throughout the process and were really friendly. Would thoroughly recommend.
2025年2月7日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Hi
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.
Best Regards
Sharon, Fix Auto Buckingham
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