My car were repaired through my insurance company and Fix Auto contacted me to arrange collection after my holiday, they came on Monday fetched me a hire a car that were automatic, the only issue i f... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Great customer service - the phone calls to keep me updated about what was happening with my car and the repair were really helpful and a stand out feature from this company. Even when there were del... もっと見る
企業が回答しました
Following what was a traumatic experience with my new car, which was hit by another just days after delivery, repair was arranged by my insurance company with Fix Auto. Throughout the whole process I... もっと見る
企業が回答しました
We were expecting to be without our car for quite some time having been told that delays in getting the necessary parts might occur. So we were pleasantly surprised to get it back three days after Fi... もっと見る
企業が回答しました
企業情報
当該企業による記述
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
当該企業による記述
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
連絡先
Lant Lane, Tansley, DE4 5FW, Matlock, Derbyshire, 英国
- 01629 582980
4.8
優良
243件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I was extremely happy with the prompt…
I was extremely happy with the prompt response and friendly service I received the lady I spoke to was extremely friendly and helpful the work done is.to a high standard
2026年2月4日
Fix Auto UK - Fix Auto Matlock からの回答
Good Afternoon
Thank you for leaving us a 5star review
We're very happy to hear that you were pleased with the quick response and friendly service you received. It's great to know the work was completed to a high standard.
Kind Regards
From all at Fix Auto Matlock
Local, effecient and friendly
The company was local, friendly and effecient. Kept me up to date with how work was progressing and completed on time.what more could you expect!
2026年2月6日
自発的なレビュー
Fix Auto UK - Fix Auto Matlock からの回答
Good Afternoon
We appreciate you taking the time to leave us such a great review! We're so glad to hear you received friendly, efficient, and timely service from our local team.
Kind Regards
From all at Fix Auto Matlock
Accident Repair
We have used Lant Lane Ltd/Fix Auto on a number of occasions over the years for both accident repairs and paint rectification issues on a variety of vehicles. They have always been very easy to deal with and the end results have never been disappointing.
2026年2月11日
自発的なレビュー
Fix Auto UK - Fix Auto Matlock からの回答
Good Afternon,
We appreciate you taking the time leaving us a lovely 5* review. We're happy to hear that you've consistently been satisfied with our services over the years. Thank you for your continued trust in our work.
Many thanks, From all the team @ Fix Auto Matlock
Fix auto I’ve had a very good…
Fix auto I’ve had a very good experience with this company this is the second time my vehicle has been in and they’ve messaged me to let me know what’s happening very polite very good experience with them would recommend these people to anyone
2026年2月5日
Fix Auto UK - Fix Auto Matlock からの回答
Good afternoon
Thank you so much for taking the time to leave us a lovely review
We appreciate you sharing your positive experience with us. We're glad to hear that you found our communication helpful and that you were pleased with our service. Thank you for recommending us!
Kind Regards
From all at Fix auto Matlock :)
Fix Auto UK - Fix Auto Matlock からの回答
Good Morning
We are very happy to hear that you are satisfied. Thank you for your positive feedback; we appreciate it greatly.
Kind Regards
From all at Fix Auto Matlock
We were expecting to be without our car…
We were expecting to be without our car for quite some time having been told that delays in getting the necessary parts might occur. So we were pleasantly surprised to get it back three days after Fix Auto had collected it. Throughout the process, Fix Auto were courteous and helpful and we could not fault them.
2026年1月23日
Fix Auto UK - Fix Auto Matlock からの回答
Good Afternoon
Thank you for taking the time to leave us positive feedback
We're happy to hear that you were pleasantly surprised by the quick turnaround and our team's helpful service.
Kind Regards
From all at Fix Auto Matlock
All round professional friendly and timely…
All round professional friendly service. Picked car up from home, carried out works, and delivered back to me ahead of anticipated time keeping me up to date whole way through.
2026年1月30日
Fix Auto UK - Fix Auto Matlock からの回答
Good Morning
Thank you for leaving us a 5Star review
We're happy to hear that you received professional and friendly service and were updated throughout the process.
Kind Regards
From all at Fix Auto Matlock
Fix Auto UK - Fix Auto Matlock からの回答
Good morning
Thank you for taking the time to leave us a positive review
We appreciate your positive feedback and are so glad that you were pleased with our service and communication regarding your repair.
Kind Regards
From all at Fix Auto Matlock :)
Amazing Service
Customer Servuice ia brilliant and the work done on my Car was amazing
Thank you all
2026年1月23日
Fix Auto UK - Fix Auto Matlock からの回答
Good Afternoon
Thank you for taking the time to leave us a review.
We are happy to hear that the Customer service was brilliant and your repairs were amazing
Kind Regards
From all at Fix Auto Matlock :)
Amazing service,
Amazing service,
I was constantly updated on the progress of the repair, my car was returned in great condition inside and out. Would definitely recommend.
2026年1月5日
自発的なレビュー
Fix Auto UK - Fix Auto Matlock からの回答
Good Morning
Than you so much for taking the time to leave us a review
We are glad to hear that you had amazing service and your vehicle was returned in a great condition
Thank you for your recommendation
Kind Regards
From all at Fix Auto Matlock
Brilliant service
Considerate, friendly, understanding. A good job done with clear information and updating. Thank you to all.
2026年1月5日
自発的なレビュー
Fix Auto UK - Fix Auto Matlock からの回答
Good Morning
Thank you for leaving us a positive review.
We are delighted to hear a good job was done with your repairs and you were given clear information when we updated you
Kindest Regards
All at Fix Auto Matlock
They were amazing
They were amazing. The car has been fixed perfectly. The best bit about Fix auto Matlock is the staff. Everyone was so kind and professional, a special thank you to Malcolm . Thank you all for your kindness .
2025年12月22日
自発的なレビュー
Fix Auto UK - Fix Auto Matlock からの回答
Good Morning
Thank you for taking the time to leave us a 5Star review.
We are so happy to hear the repairs to your vehicle were perfect and Our staff were kind and professional. We have passed your thanks onto Malcolm and all involved
Kind Regards
From All at Fix Auto Matlock
Kept me in the loop with all updates
Kept me in the loop with all updates, friendly on the phone and in person when returning my car
2026年1月5日
Fix Auto UK - Fix Auto Matlock からの回答
Good Afternoon
Thank you so much for taking the time to leave us a review.
We are delighted to hear you were kept in the loop and everyone was friendly
Kind Regards
From all at Fix Auto Matlock
Delightful company.
Fast, easy very polite and helpful staff. The whole experience was made quite pleasant.
2026年1月6日
Fix Auto UK - Fix Auto Matlock からの回答
Good Morning
Thank you for leaving us a 5star review
We are glad to hear the staff were polite and helpful and you
had a pleasant experience
Kind Regards
From all at Fix Auto Matlock
Car looks brand new again
This garage has been amazing to keep me in regular contact regarding the repairs and part orders being made. I actually got my car back sooner than expected but couldn't receive earlier due to myself not being in town so they held onto it a few days longer. Amazing service and car looks brand new from it's RTC.
2025年12月19日
Fix Auto UK - Fix Auto Matlock からの回答
Good Morning
Thank you for taking the time to leave a lovely review
We appreciate your fantastic review! We're happy to hear that you were kept informed about your vehicle's repairs and that you're pleased with the result. It's great we could accommodate your schedule.
Kind Regards from all at Fix Auto Matlock and Happy New Year
Absolutely first class from start to…
Absolutely first class from start to finish. Everyone in the team seems committed to excellent customer service and my repair was completed to the highest possible standard.
Communication was proactive and just the right amount to keep me informed. Highly recommended.
2025年11月27日
自発的なレビュー
Fix Auto UK - Fix Auto Matlock からの回答
Good Morning
Thank you for taking the time to leave us a 5star review
We appreciate your positive feedback! We're happy to hear that you received first-class service and that your repair was completed to a high standard. It's great to know you were pleased with our proactive communication. Thank you for recommending us.
Kind Regards and Happy new Year
From all at Fix Auto Matlock
A great job repairing our car
They did a great job on repairing our car. They collected the car from us and brought it back. Everyone is very friendly and everything is explained to you. I am very happy to recommend them.
2025年12月17日
Fix Auto UK - Fix Auto Matlock からの回答
Good Morning
Thank you for taking the time to leave us a lovely review.
We're happy to hear that you had a positive experience with our car repair service! It's great to know that you found our team friendly and the service helpful. We appreciate your recommendation!
Kind Regards and Happy New Year
From all at Fix Auto Matlock
This company was 100% from start to…
This company was 100% from start to finish, the retrieval of my car to returning it, kept me informed through out the repair work, absolutely spot on, wishing you all a very happy Christmas 🎅,and all the best for the new year,
2025年12月22日
Fix Auto UK - Fix Auto Matlock からの回答
Good Morning
Thank you for taking the time to leave us a 5Star review
We're happy to hear that you had a positive experience with our service, from the initial retrieval to the return of your car. We appreciate your kind words and wish you the best for the new year!
Kind Regards and Happy New Year
From All at Fix Auto Matlock
Service was great from start to finish
Service was great from start to finish. Everything well explained and staff very helpful .
Repairs were done in the time given and everything was perfect.
Highly recommend.
2025年12月5日
自発的なレビュー
Fix Auto UK - Fix Auto Matlock からの回答
Good Morning Lesley,
We appreciate you taking the time to share your positive experience! We're so glad to hear that you found our team helpful and the service great from start to finish. Thank you!
Many thanks from all the team @ Fix Auto Matlock
Communication was good
Communication was good. Work was completed within the estimated time. The finish was good.
2025年12月1日
Fix Auto UK - Fix Auto Matlock からの回答
Good morning
Thank you for taking the time to leave us a positive review.
We are happy to hear that the repairs were completed within the estimated time and the finish was good
Kind Regards
From all at Fix Auto Matlock
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