My car were repaired through my insurance company and Fix Auto contacted me to arrange collection after my holiday, they came on Monday fetched me a hire a car that were automatic, the only issue i f... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
My car were repaired through my insurance company and Fix Auto contacted me to arrange collection after my holiday, they came on Monday fetched me a hire a car that were automatic, the only issue i f... もっと見る
企業が回答しました
Great customer service - the phone calls to keep me updated about what was happening with my car and the repair were really helpful and a stand out feature from this company. Even when there were del... もっと見る
企業が回答しました
Following what was a traumatic experience with my new car, which was hit by another just days after delivery, repair was arranged by my insurance company with Fix Auto. Throughout the whole process I... もっと見る
企業が回答しました
We were expecting to be without our car for quite some time having been told that delays in getting the necessary parts might occur. So we were pleasantly surprised to get it back three days after Fi... もっと見る
企業が回答しました
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
当該企業による記述

Lant Lane, Tansley, DE4 5FW, Matlock, Derbyshire, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
After my first accident with significant damage/ a non-drivable vehicle, I wasn’t really sure what to expect or how the process worked…
The guys at FixAuto explained everything clearly keeping me reassured.
They collected my car quickly, then kept me updated with regular calls and messages through the whole process from recovery arrangements, receiving and assessing the vehicle, ordering parts, repairs and completion dates, and finally returning the car to me.
I knew what was going on and when, and they’re super helpful & friendly on the phone.
When my car was returned it was looking and driving like brand new.
Very happy!

Fix Auto UK - Fix Auto Matlock からの回答

Fix Auto UK - Fix Auto Matlock からの回答
Exceptional service from the start. Great communication, pleasant and efficient.

Fix Auto UK - Fix Auto Matlock からの回答
Kerry is a Brilliant Customer Services Representative. Very cheerful and a good listener. Kept me informed all the way till car was finished. Thank You to the Bodyshop Employees, Fantastic Job.
You Have A Great Team 100%
Thank You All

Fix Auto UK - Fix Auto Matlock からの回答
Workshop,pick up and drop off employees are very polite and helpful,kept me up to date with my repair process,repaired my car within the time frame and very understanding excellent all round.

Fix Auto UK - Fix Auto Matlock からの回答
They kept in touch and made sure everything was arranged to my satisfaction. They booked me a loan car but when the man arrived he said he could repair my car on the drive there and then. An all round exemplary service.

Fix Auto UK - Fix Auto Matlock からの回答

Fix Auto UK - Fix Auto Matlock からの回答
My vehicle was booked in with FixAuto Matlock through my insurance company, and I have to say what a great company all phone calls were polite friendly and very helpful. I took my vehicle in on the 21st of October and had a very economical Toyota Yaris while my car was being repaired.Kerri who was on the main desk kept me informed by emails and phone calls how long it would be before it was ready for me to pick up.
I went to pick my vehicle up on Friday 31st October and David checked the hire vehicle and then checked my vehicle before signing and handing over.
I must say it’s a very well run firm and they were all so helpful and friendly and Kerri on the main Desk is a star ⭐ so Thankyou.

Fix Auto UK - Fix Auto Matlock からの回答

Fix Auto UK - Fix Auto Matlock からの回答
Organised well at the beginning, trying to get car back was a bit more difficult, repair wonderful

Fix Auto UK - Fix Auto Matlock からの回答
This company from start to finish made it so easy when getting the car repaired, Firstly the receptionist very quick to reply when I messaged and very well mannered and secondly the driver who picked the car up and delivered Top fella thank you to you all I’m very happy, I would definitely use you again.

Fix Auto UK - Fix Auto Matlock からの回答
The speed of how my repairs were carried out,the repair and the customer service was good.

Fix Auto UK - Fix Auto Matlock からの回答
Great company for keeping you updated( when their systems work)!
Work completely on time as expected

Fix Auto UK - Fix Auto Matlock からの回答
Excellent communication during the repairs and kept up to date with progress. Highly recommend

Fix Auto UK - Fix Auto Matlock からの回答
Great communication and very informative as well as helpful, polite and cheerful
Picked car up, repaired it and delivered it back very promptly and professionally
All the staff (especially the very nice customer service reception lady) to the guy who delivered my car after repair were 100%
You are all a credit to the company, well done
Very pleased

Fix Auto UK - Fix Auto Matlock からの回答
I genuinely found the whole experience of dealing with Fix Auto UK kind friendly and the work carried out promptly and thoroughly.

Fix Auto UK - Fix Auto Matlock からの回答
Car back in less than 2 weeks, good job ,with the paint works, just waiting for one last part to be finished, hopefully be done soon.

Fix Auto UK - Fix Auto Matlock からの回答

Fix Auto UK - Fix Auto Matlock からの回答

Fix Auto UK - Fix Auto Matlock からの回答
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