My car were repaired through my insurance company and Fix Auto contacted me to arrange collection after my holiday, they came on Monday fetched me a hire a car that were automatic, the only issue i f... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
My car were repaired through my insurance company and Fix Auto contacted me to arrange collection after my holiday, they came on Monday fetched me a hire a car that were automatic, the only issue i f... もっと見る
企業が回答しました
Great customer service - the phone calls to keep me updated about what was happening with my car and the repair were really helpful and a stand out feature from this company. Even when there were del... もっと見る
企業が回答しました
Following what was a traumatic experience with my new car, which was hit by another just days after delivery, repair was arranged by my insurance company with Fix Auto. Throughout the whole process I... もっと見る
企業が回答しました
We were expecting to be without our car for quite some time having been told that delays in getting the necessary parts might occur. So we were pleasantly surprised to get it back three days after Fi... もっと見る
企業が回答しました
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
当該企業による記述

Lant Lane, Tansley, DE4 5FW, Matlock, Derbyshire, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very friendly on the phone and in person kept me informed of every step of my repair and they did a great job looks brand new again

Fix Auto UK - Fix Auto Matlock からの回答
Great company looked after me well any problems they sorted did insurance work for me and other work to my car for me value for money

Fix Auto UK - Fix Auto Matlock からの回答
i was kept up to date about my car whilst the work was being done. the final result was perfect

Fix Auto UK - Fix Auto Matlock からの回答
This company is one off the best for fixing cars. Not just that all of the ladies in the office are really polite and bubbly to talk to. They keep you updated in what's going on with your vehicle either you ring in and speak to the ladies or you can catch up with what's going on with your vehicle on their app.
Thank you fix auto's you deserve 5 star's.

Fix Auto UK - Fix Auto Matlock からの回答
Fix Auto UK. Thank you so much for such a pleasant experience from the the staff on the phone to the completed work, which I need to add was done with excellent standards. Highly recommend to anyone. Thanks again.

Fix Auto UK - Fix Auto Matlock からの回答
The friendliness of the Team from beginning to end was amazing.
The service offered to collect and return the car was very good, as it is difficult to get to the premises without transport, so this was greatly appreciated.
The work on my car was perfect. Thank you so much.

Fix Auto UK - Fix Auto Matlock からの回答
Excellent service from every department. I would highly recommend.

Fix Auto UK - Fix Auto Matlock からの回答
Prompt,
Immaculate paint work repair
Took great care of my vehicle

Fix Auto UK - Fix Auto Matlock からの回答

Fix Auto UK - Fix Auto Matlock からの回答

Fix Auto UK - Fix Auto Matlock からの回答
The experience with auto fix was brilliant they kept me informed through all the work being done and the car looked amazing when it came back, so thank you to all involved.

Fix Auto UK - Fix Auto Matlock からの回答
I have dealt with Kerry all the way through & she was excellent. Kept me up-to-date & very professional & helpful.

Fix Auto UK - Fix Auto Matlock からの回答
Absolutely brilliant service from start to finish…timely, professional, friendly, kept informed & superb repair job done. Highly recommend

Fix Auto UK - Fix Auto Matlock からの回答
Amazing service from start to finish with great communication. I had no problems or stress throughout the process. Which was a very stressful time being in hospital for 2 weeks with my son, someone hit my car whilst in hospital. My car was collected from hospital and taken care off. I cannot fault the flexibility or service provided. My car looks like new. Amazing job. Thank you 🙏

Fix Auto UK - Fix Auto Matlock からの回答
I have been shown excellent customer service. The work done to my vehicle was of a the highest stand. I was kept up to date on the whole process and the return of my vehicle. Highly recommended.

Fix Auto UK - Fix Auto Matlock からの回答
Great service, looks as good as new and they kept us informed at all stages.

Fix Auto UK - Fix Auto Matlock からの回答
The entire process of getting the car booked in, processed, courtesy car arranged was friendly, efficient and professional. The actual body repair work was mint too! Would recommend and would be happy to use Matlock again.

Fix Auto UK - Fix Auto Matlock からの回答
Vehicle was legal and safe to drive , just looked a mess . Auto Fix was advised this but still collected
the vehicle any way. we then had an extremely lengthy
wait for the required parts to be obtained, further wait after that for vehicle to be repaired. we were given replacement vehicle by insurer but NOT the same as our vehicle.
Vehicle returned and side door where repair had been made would not open. We refused Vehicle
as repair not satisfactory.Auto fix asked us to accept the repair and they would arrange for it to be looked at at another time, we reused.
vehicle was taken back and door fixed, vehicle returned the same day repaired.
we were told on the phone that the door had a piece of metal stuck in it, which was stopping it opening.
The OLDER DRIVER OF THE TWO WHO THEN RETURNED THE VAN SAID THERE WAS NOTHING WRONG WITH THE DOOR "YOU JUST DON'T KNOW
HOW TO OPEN IT"
The younger man said that was incorrect there had been a piece of metal jamming the door.
not a satisfactory experience.
also we were requested twice to review the completed work before they had finished the work
repair seems to be OK

Fix Auto UK - Fix Auto Matlock からの回答
From the start of my vehicle repair, where my car was picked up by a representative, to having it delivered back to my home address, fantastic service.
Great communications and incredibly rapid turn around. Repairs carried out to a high standard.
Many thanks

Fix Auto UK - Fix Auto Matlock からの回答
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