Communication was nonexistent throughout the process. Website states 10-15 days order took 30 days. Packaging was absolutely crazy the box was so oversized for what was needed. And while a trackin... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Website makes ordering easy. Shipping was early, and delivery was flawless. We have casement windows in our home. These screens are perfect for that type of window, and easy to install. I order... もっと見る
Customer service was good both times and the screens were easier to install than I thought they would be. Going to purchase again.
This was the best option I could have chosen for screens. Process was simple, and when it wasn't... it was explained in the most fool proof manner ever. Also, they customer support was beyond helpful... もっと見る
企業情報
当該企業による記述
The World's First and Only Flexible Window Screen
連絡先
140 John James Audubon Parkway Suite 102 , 14228, Amherst , 米国
- 888-626-0735
- customerservice@flexscreen.com
- flexscreenretail.com
ネガティブなレビューの 65%に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Wish the website was more clear
I ordered the screen that came with the measuring tool. It wasn't until after i submitted my dimensions that you're supposed to take off 1/16th from your measurements using that tool (written on the back of the tool). I wish the website notified me of that. The screen fits, but is VERY tight and I'm concerned when I have to take it out to clean the window. But that will be an issue next year.
Screens were ½inch short on the widths.
Screens were ½inch short on the widths.
I follwed your instructions very carefully.
I had ordered before and had a simialr problem so I called to make sure I was doing it correctly.
I gave the measurement in email and verbally.
Refund? Redo? Never a customer again?

FlexScreen Retail からの回答
Excellent screens. Glad we got them.
We were frustrated by the original screens that bent and broke and could not find quality screens locally. Found FlexScreens and thought we would try them out. Great screen material in the flexible framing are perfect for us. We will continue to transition all the screens in our house to FlexScreens. Highly recommended.
I messaged numerous times about the…
I messaged numerous times about the screens and still no reply.
I was nervous about measuring
I was nervous about measuring, my door opening is oddly shaped, but the guides were perfect. Clear instructions, fast service, excellent fit.
Terrible “measuring tool” made my screen too short, now they want more money
Flexscreen’s “measuring tool” adjusted the screen size and guess what? It was too short. They suggest I pay more for the right size then pay even more to ship it. No way I’m giving this company any more money, it’s just a scam.

FlexScreen Retail からの回答
The screen was of adequate quality
The screen was of adequate quality, the flexibility of it helped in the installation, and the sizing was correct.
Absolutely LOVE our flex screens!
Absolutely LOVE our flex screens!! Once we got the measurements and submitted the screens came very quickly. I had them all (11) installed in a matter of minutes and they look fantastic!! Will definitely be ordering more!!
Wow!
Once we. received the screens, we were pleased with the results. The screens fit easily into the slots and look terrific!

FlexScreen Retail からの回答
the screens are larger than the…
the screens are larger than the dimensions that were submitted

FlexScreen Retail からの回答
Good screen at decent price
The screen fits well and seems well-made and sturdy. The measuring tool was a little unnecessary, but it was fine.
I thought the measuring process was…
I thought the measuring process was entirely too complicated even right down to your YouTube.
I love the way the screen looks. I love the way it pops in, but it doesn’t fit extremely well. It is however a great product and I would’ve bought five but the measuring made me so nervous I decided to buy one which unfortunately was $35 to ship.
Many Curse Words with Install
Bought these specifically because I need to be able to install them from the inside. We have narrow pockets, with no pocket at the sill location. These are a huge pain in the butt to install from the inside. Many curse words have been associated with trying to fit these in.

FlexScreen Retail からの回答
Very happy with the way the screens fit.
The screens fit perfectly. When you send your measurements, subtract 1/8 or 1/4 to ensure a perfect fit. I did this and had no problems.
The screens fit perfectly, except for one of the 10 ordered. The screen is bent inward at the weld and has a visible kink. Other than that, they all fit perfectly.
The screen fit perfectly
The screen fit perfectly. The directions were well done. I did have help putting the screen in, but it just took a couple of minutes for my helper to install the screen.
Easy to install
The window screen is durable and it’s easy to install. Flexscreen is the only window screen that fits my windows.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







