Communication was nonexistent throughout the process. Website states 10-15 days order took 30 days. Packaging was absolutely crazy the box was so oversized for what was needed. And while a trackin... もっと見る
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レビュアーのコメントを見てみましょう
Website makes ordering easy. Shipping was early, and delivery was flawless. We have casement windows in our home. These screens are perfect for that type of window, and easy to install. I order... もっと見る
Customer service was good both times and the screens were easier to install than I thought they would be. Going to purchase again.
This was the best option I could have chosen for screens. Process was simple, and when it wasn't... it was explained in the most fool proof manner ever. Also, they customer support was beyond helpful... もっと見る
企業情報
当該企業による記述
The World's First and Only Flexible Window Screen
連絡先
140 John James Audubon Parkway Suite 102 , 14228, Amherst , 米国
- 888-626-0735
- customerservice@flexscreen.com
- flexscreenretail.com
ネガティブなレビューの 65%に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I love my screens unfortunately I was…
I love my screens unfortunately I was off on my measurement by and inch on 2 of the 6 screens. I was shocked that they let me replace those two screens for only $10 each when it was my mistake.
Replacement Screen
Everything went smoothly the only issue is it cost $35 to ship a single screen which is pretty expensive.
'DIY' it's right -- or wrong!
I ordered the 'tool' to measure the windows for the screens. I watched the video (several times to be sure I got it right!) on 'how to measure' followed the instruction to a 'T'. (I also read the previous reviews and took the advice from them.)
I was so excited to finally have screen on my office windows after 5 long years. The day the came I was overjoyed-- until-- the didn't fit They were entirely TOO BIG. We have propped them up inside the windows, on the ledge so at least it wasn't a total waste of money. One screen came with a very small tear on the edge. The material is good, the quality is good. But the video and instructions don't work for sizing. Since its a 'DIY' it's right -- or wrong! It was a really expensive wrong for us. I wouldn't order or recommend. Sorry FlexScreen

FlexScreen Retail からの回答
Really like the measuring tool
Really like the measuring tool. Screens are nice and easy to put in. Shipping costs are high and I would give Fed Ex 1 star since they sent my screens to New Jersey instead of Georgia.
Great Product
Great Product. Fits very nice. I was very worried about it fitting. I don't know why, you would have never guessed I measured these 3 screen openings 10 tens. These are great!
Your representative did a great job…
Your representative did a great job with what turned out to be a diffacult order. I think his name is Michael?
Thanks

FlexScreen Retail からの回答
well, constructed and great product
I was skeptical when I ordered these screens, but after ordering them, the tool they used for measuring made everything so much easier the screens came. They’re well constructed and they fit perfect in my windows with no issues. They’re easier than my old screens. I love them. I’ll be ordering more
Perfect fit
It took about a month to get here
It took about a month to get here. It said it would be about 2 weeks.
Great Screens and Customer Service
Customer service was responsive throughout the process, we ordered screens for many types of windows for the whole house. They all fit wonderfully!
Love the product but make sure and…
Love the product but make sure and include installation with every purchase/replacement please. Thanks
Very satisfied with the product
Very satisfied with the product. Exactly what I was looking for.
painless ordering process
Pretty painless ordering process all in all. The screen arrived and fit perfectly. This was a trial run with just one screen, but we'll be ordering more.
I am very pleased with my new…
I am very pleased with my new FlexScrrens. I was a little worried that I would not be accurate enough with my measurements but it worked out great. It was a bit tricky getting the screens in but I got it and am a happy customer.
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