La verdad que super bien, se ocuparon de todo, yo no tuve que hacer absolutamente nada mas que completar el formulario, las veces que me comunique con ellos contestaron de inmediato y luego de 6 mese... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
If you want your flight tickets to be paid after 7 months, to have interminable conversations with uninformed and lack of knowledge about customer service or their own protocols , go ahead and use thi... もっと見る
Although it took time to settle the case, the Flight Help team and persons responsible for solving the case and migrating it to online platform was more than professional. Quick and competent. Only... もっと見る
nu mia placut experiența asta deoarece am întârziat 4 ore trebuia sa ajung undeva pe la orele 01:30 de romania si am ajuns pe la 06:00 si prietenu meu care iam zis sa vine dela 00:50 sa fie la aeropor... もっと見る
企業情報
FlightHelp について
当該企業による記述
If your flight is delayed for over 3hours or cancelled - Regardless of whether your ticket cost $1 or $1000, you are entitled to what the law provides. This could be $500, $1000 or more!
Even if you were re-booked on another flight, you may still claim compensation.
Even if your lost luggage was recovered, you may receive compensation of $100, $200 or more, for necessary items you purchased or for damages. What is your case worth? We will find out, at $0 up front cost to you. You pay only when we win for you.
The EU has an extremely comprehensive regulation called EU261 that is designed to hold airlines financially responsible when passengers experience unpleasant or unfair travel experiences. No matter if you are a European traveler or you are just visiting the EU, all passengers departing from a European airport are covered by this regulation.International Air Passenger Rights. Over 130 countries have adopted a multilateral treaty called The Montreal Convention. While this treaty is not nearly as comprehensive as EU261 or ANAC400 laws, The Montreal Convention was designed to establish airline liability for certain scenarios pertaining to flight interruptions and baggage issues.The FlightHelp Promise
What is the FlightHelp $0 Promise? This is our pledge to you that:
It doesn’t matter what your ticket cost. Even if it was close to $0, you may be entitled to the maximum that applicable laws provide and we will fight for you.
We will charge you $0 up front. If we win nothing, you pay nothing. We only charge a modest fee if we win you a settlement. With FlightHelp, you have $0 to lose!
連絡先
Calea Bucurestilor 224E, 077180, Otopeni, ルーマニア
- support@flighthelp.center
- flighthelp.eu
ネガティブなレビューの 16%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
You guys do little service that I can…
You guys do little service that I can do myself and without telling me, take a "small fee" of 35%. That's outrageous.
The worst company ever to deal.
The worst company ever to deal. There is no negative reviews possible more then 1 star. -1 or -infinity is not possible to add. From the 7th of september 2024, still not concluding the transaction of a refund that is approved from the air company
Really the worst. Do not try to collaborate with them.
It is a great app to deal with your…
It is a great app to deal with your flight problems. It guides you through all the steps and updates you about the information for the process. I am still waiting for a response and I am hoping that they will finish the job. I would recommend the app.
mi è piacuto il fatto che vi spendete…
mi è piacuto il fatto che vi spendete ed attivate per tutelare il viaggiatore
Adina,mulțumesc pentru suportul oferit…
Adina,mulțumesc pentru suportul oferit pentru zborul AP9343 din 02.august.2025 pe rutaCraiova Bergamo.
Am fost contactata de Nicoleta
Am fost contactata de Nicoleta o persona exceptionala care ma ajutat cu rembursarea cazului meu. Recomand cu incredere
Doamna Nicoleta m-a ajutat foarte mult
Doamna Nicoleta m-a ajutat foarte mult, mi-a explicat tot ce trebuie sa fac și a ținut legătură cu mine pe tot parcursul procesului de recuperare.
Foarte mult timp de procesare a…
Foarte mult timp de procesare a cererii,operatori draguti,gata sa iti sara in ajutor dar banutii nu i-am primit inca și a trecut 1 an de zile
Excelente trato,rapidez por parte de…
Excelente trato,rapidez por parte de Nicoleta muchísimas gracias de corazón!!!
Хлоаюпець був дуже ввічливий
Хлоаюпець був дуже ввічливий, все гарно пояснив, шукав способи комунікації, оскільки моя англійська погана.
Doamna Adina Mărginean s-a ocupat…
Doamna Adina Mărginean s-a ocupat foarte bine de reclamația mea și mi-a răspuns la apeluri și mail-uri.
Totuși sunt dezamăgită de companie pentru că nu m-au anunțat când au primit banii de la compania aeriană și au fost probleme și cu trimiterea datelor mele. Acum aștept banii în contul meu și încă sper că este o firmă serioasă.
Terrible Experience
Initiated claim in in January or February and airline paid it in August. FlightHelp has not paid me after repeated emails about why and in fact, now will not even respond to my emails now and will not pick up Whats App after repeated requests. They admit they to have received payment from the airline. I have provided the banking information they have requested twice and still no payment. As I understand now this is a Romanian based company and I would recommend to everyone to read all the comments about them.
Dear Sir or Madam,
Dear Sir or Madam,
I would like to express my dissatisfaction regarding the delay of my flight. I would be satisfied once I receive appropriate compensation for this delay, as it caused significant disruption to my planned schedule.
Had the flight departed according to the official timetable or on time, I would not have incurred losses in my business. I am the owner of a company, and the delay directly affected my professional obligations and resulted in financial loss.
I kindly request that my case be reviewed and that I be informed about the compensation procedure in accordance with applicable passenger rights regulations.
Thank you for your time and understanding. I look forward to your response.
Thank you very much for your support and for taking the time to look into my case. I truly appreciate your efforts.
Yours sincerely,
Marlena Stojmirovska
Flight Help review
I was very pleased with Flight Help from the moment I arrived at the airport. Despite a four-hour delay, a kind and attentive lady was very proactive in helping us secure our compensation. The process was smooth overall, although I wasn’t notified when my claim was processed and didn’t realize it had already been resolved. Still, it was a great experience—thank you, Flight Help!
i hope you help me get the refund
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