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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Craig is Extremely Helpful. He explained and answered any questions I had. Very knowledgeable! Fast to respond, formulate and ship!

5つ星のうち5の評価

Absolutely love Flore probiotics and can’t live without them! Suffered with leaky gut and SIBO for years and tried a strict diet, acupuncture, other holistic methods, and stress reduction all to no av... もっと見る

5つ星のうち5の評価

Shirin is so easy to know and knowledgeable! She asked about my concerns and we walked through my first report. I especially loved how she used metaphors to describe specific probiotic strains (the se... もっと見る

企業が回答しました

5つ星のうち5の評価

Dr. Aubrey Anderson was amazing! I cannot get over how excellent this company is. I’ve had several stool tests done over the years through labs used by my naturopathic doctor and the details on the re... もっと見る

企業情報

  1. ビタミン・サプリメント専門店
  2. ・
  3. バイオ企業

当該企業による記述

Reopened under new ownership in March 2026, Flore (fka Floré by Sun Genomics) has the only custom probiotics with the secret ingredient. That secret ingredient is your gut microbiota. We create custom probiotics tailored and formulated to your unique DigestiveDNA to support your digestion, energy, and reduce bloating.


連絡先

4.5

優良

TrustScore 5段階評価の4.5

329件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 100%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.5

すべてのレビュー

(329)

過去12か月のレビュー数: 15件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

helpful and informative answers to my…

helpful and informative answers to my questions and concerns

2023年1月10日
自発的なレビュー
FLORE INC ロゴ

FLORE INC からの回答

Thank you so much for the 5 star review, Jim! We're so thrilled that you had such a great experience. We're looking forward to continuing to provide you with the best results, custom probiotics, and customer service possible and helping you achieve ultimate gut health.
- Floré Customer Experience Team

5つ星のうち5の評価

Great Consultations

Shirin is awesome. Very thorough, encouraging, and pleasant to speak with. She takes the scientific stuff and puts it in a way that the common person can understand. Mahalo.

2023年1月6日
自発的なレビュー
FLORE INC ロゴ

FLORE INC からの回答

Thank you so much for the 5 star review, Jon! We're so thrilled that you had such a great experience with our Scientific Liaison. We're looking forward to continuing to provide you with the best results, custom probiotics, and customer service possible and helping you achieve ultimate gut health.
- Floré Customer Experience Team

5つ星のうち5の評価

Shirin was very kind and knowledgeable

Shirin was very kind and knowledgeable. She made good suggestions and truly seemed sincere in her concern about my gut issues.

2023年1月3日
自発的なレビュー
FLORE INC ロゴ

FLORE INC からの回答

Thank you so much for the 5 star review, Amanda! We're so thrilled that you had such a great experience with our Scientific Liaison. We're looking forward to continuing to provide you with the best results, custom probiotics, and customer service possible and helping you achieve ultimate gut health.
- Floré Customer Experience Team

5つ星のうち5の評価

Review of test results

Took the time to answer all my questions and provided me with a better understanding of the tools on their website. Very polite.

2023年1月3日
自発的なレビュー
FLORE INC ロゴ

FLORE INC からの回答

Thank you so much for the 5 star review, Vito! We're so thrilled that you had such a great experience with our Scientific Liaison. We're looking forward to continuing to provide you with the best results, custom probiotics, and customer service possible and helping you achieve ultimate gut health.
- Floré Customer Experience Team

5つ星のうち5の評価

Good information, helpful employee

Great conversation with a knowledgeable person. Helpful ideas. Nice to talk with a person and ask for ideas, and get a better understanding of my test results.

2022年12月28日
自発的なレビュー
FLORE INC ロゴ

FLORE INC からの回答

Thank you so much for the 5 star review, Laurette! We're so thrilled that you had such a great experience with our Scientific Liaison. We're looking forward to continuing to provide you with the best results, custom probiotics, and customer service possible and helping you achieve ultimate gut health.
- Floré Customer Experience Team

5つ星のうち5の評価

This product has been amazing for the…

This product has been amazing for the whole family, but especially my autistic son. It’s brought about calm, focus and got him sleeping through the night.

2022年11月22日
自発的なレビュー
FLORE INC ロゴ

FLORE INC からの回答

Thank you so much for the lovely 5-star review, Tiffany! Hearing how this product has helped your son is so inspiring and is what keeps us working tirelessly every day to help everyone improve their lives through gut health.
- The Floré Sun Genomics Customer Experience Team

5つ星のうち4の評価

I have great experience with Shirin

I have great experience with Shirin, the scientist who is very professional and patient in answering all the questions while reviewing with me my personal Microbiome Analyst Report. She deserves 5 Stars.

You want us to be honest, so here it is why I gave a 4 Stars review for Sun Genomics because I was a bit disappointed that my 2nd test kit did not come on time, until I inquired about it & found out that it was lost in the mail, & they have to resend it to me

I hope this will not happen again as I believe we are all anxious to know our progress after 4 months of taking the Probiotics & to be tested again & have to wait another 2 - 3 weeks to get the Report before Sun Genomics can formulate our new customized Probiotics! Thank you.

2022年11月3日
自発的なレビュー
FLORE INC ロゴ

FLORE INC からの回答

Thank you so much for your sincere feedback, Ann. We're very happy that our Scientific Liaison, Shirin, has been so helpful. We've taken your feedback to our team and are looking to improve the process so that you continue to receive the highest quality of customer service.
- Sun Genomics Customer Experience Team

5つ星のうち5の評価

Helped to greatly reduce my child’s gut inflammation

I am so beyond thankful for this company and how their probiotics have helped my one year old recover from mold exposure that caused months of painful gut inflammation symptoms. The probiotics began significantly reducing his gut discomfort and improving his sleep within the first week. Getting to speak with the scientific liaison, Shirin, was so helpful since she was very knowledgeable and explained well how to support the beneficial microbes with specific foods and help to reduce the harmful ones.
My son has now completed two gut health tests and his score improved greatly in 4 months. He has continued to improve in his ability to tolerate more foods and has less and less digestive discomforts.
The analysis on the website portal is also very detailed about specific microbes detected and foods that support the beneficial ones.
Overall I am very satisfied with this company and am grateful for their presence in supporting my child’s healing at a time when I felt at a loss and even his pediatrician was unaware of how to help.

2022年10月7日
自発的なレビュー
FLORE INC ロゴ

FLORE INC からの回答

Thank you so much for the 5 star review, Amber! It was heartwarming to hear how we've been able to help your little one recover and relieve his discomfort. We're looking forward to continuing to provide you with the best results, custom probiotics, and customer service possible and helping you and your family achieve ultimate gut health.
- Sun Genomics Customer Experience Team

5つ星のうち5の評価

Thank you Shirin

Thank you Shirin to always willing to explain everything. I love working with you

Regards,
Anshu

2022年10月3日
自発的なレビュー
FLORE INC ロゴ

FLORE INC からの回答

Thank you so much for the 5 star review, Anshu! We're excited to continue to provide you with the best experience possible.
- Flore Customer Experience Team

5つ星のうち5の評価

I paid the initial fee, skeptically...

I paid the initial fee and did the test, waiting for my results so I could cancel (because I was so sure it was a scam). I got my report at about the 30 day mark and it looked pretty good and referenced some major deficiencies. The suggested probiotics were not what I expected, so I called to cancel. They asked me if I wanted a meeting with their biologist and I said sure, still skeptical. I talked to her for 20-30 minutes the next day. Wow - she was amazing. I think her name was Shira? I got more from her about my health than I've ever gotten from any doctor. I learned about why they were prescribing my formulation of only four strains and what exactly those strains were intended to do. The cost was worth every single penny. I don't know anything about the probiotics or how they will work but my experience so far tells me that if anyone knows what probiotics I should be taking, it's definitely these people.

2022年9月26日
自発的なレビュー
FLORE INC ロゴ

FLORE INC からの回答

Thank you so much for the 5 star review, Erin! We're so thrilled that you had such a great experience, especially with our Scientific Liaison, Shirin. We're looking forward to continuing to provide you with the best results, custom probiotics, and customer service possible and helping you and your family achieve ultimate gut health.
- Sun Genomics Customer Experience Team

5つ星のうち5の評価

The journey here takes some time but…

The journey here takes some time but it's helping me move in the right direction.

2022年9月24日
自発的なレビュー
FLORE INC ロゴ

FLORE INC からの回答

Thank you so much for the 5 star review, Timothy! It's so wonderful to hear how Floré is helping with your overall health.
- Sun Genomics Customer Experience Team

5つ星のうち5の評価

I have been using flore over a year now…

I have been using flore over a year now and my experience has been great so far. Customer service is also exceptional.

2022年9月8日
自発的なレビュー
FLORE INC ロゴ

FLORE INC からの回答

Thank you so much for the 5 star review, Shreya! We're so thrilled that you had such a great experience. We're looking forward to continuing to provide you with the best results, custom probiotics, and customer service possible and helping you and your family achieve ultimate gut health.
- Sun Genomics Customer Experience Team

5つ星のうち5の評価

Great product and customer service

I’ve been using Floré probiotics for 12 months. I have notice a definite improvement in my digestion and overall wellness. I credit the probiotics and the excellent advice and education that Floré provides. Their customer service has been super. I needed four months of the probiotics in advance as I will be traveling for several months. I was really worried this wouldn’t work out and I would miss out on my probiotics for months. Bridget at customer service was super responsive to emails and made it all happen in a constrained time period. I super appreciate all their help and the wonderful product.

2022年9月7日
自発的なレビュー
FLORE INC ロゴ

FLORE INC からの回答

Thank you so much for the 5 star review, Kurt! We're so thrilled that you had such a great experience with Bridget, our dedicated customer service specialist. We're looking forward to continuing your journey with you towards ultimate gut health.
- Sun Genomics Customer Experience Team

5つ星のうち5の評価

Excellent support, outstanding products

I have had nothing but excellent customer service and support from Floré. I was diagnosed with slow motility and IBS-C seven years ago, both of which run in my family. I am a very healthy eater and active, but needed extra GI support. Floré has been amazing for this purpose and the support calls with their in-house scientist, Shirin T, has been wonderful. She's friendly and highly knowledgeable.

As for changes in my gut biome: they've improved from the first month to the fourth, exponentially with some of the healthy bacteria. I'm excited to start my new formula, which was formulated based on my new test results (Floré retests you for free every 60 days).

They've now added the possibility of paying with an FSA or HSA account, which is fantastic.

I highly recommend Floré products and services.

2022年8月22日
自発的なレビュー
FLORE INC ロゴ

FLORE INC からの回答

Thank you so much for the 5 star review, Steph! We're so thrilled that you had such a great experience with our dedicated customer service team and our Scientific Liaison. We're looking forward to continuing your journey with you towards ultimate gut health.
- Sun Genomics Customer Experience Team

5つ星のうち5の評価

Been a client for almost 2 months now

Been a client for almost 2 months now. Its more than I imagined. Great experience thus far.

2022年8月22日
自発的なレビュー
FLORE INC ロゴ

FLORE INC からの回答

Thank you so much for the 5 star review, Lukasz! We're looking forward to continuing your journey with you towards ultimate gut health and are so happy to have you as part of our Sun Genomics customer family.
- Sun Genomics Customer Experience Team

5つ星のうち5の評価

Very good experience!

2022年8月19日
自発的なレビュー
FLORE INC ロゴ

FLORE INC からの回答

Thank you so much for the 5 star review, Thomas! We're looking forward to continuing your journey with you towards ultimate gut health and greatly value our international customers.
- Sun Genomics Customer Experience Team

5つ星のうち1の評価

Reported to FTC!

Impossible to get ahold of and charged my card despite reaching out twice asking for cancelation. They don't reply to emails. Website seems purposefully constructed to make it impossible to cancel. Reported them to FTC as this is an illegal business practice.

2022年8月16日
自発的なレビュー
FLORE INC ロゴ

FLORE INC からの回答

We're so sorry that you had a negative experience, Michelle. We take our customers' experiences very seriously and have canceled the subscription. You'll be receiving an email from customer service confirming that the subscription has been canceled. Please don't hesitate to reach out to us directly with any other concerns or questions to customerservice@sungenomics.com

5つ星のうち5の評価

Very helpful conversation

Very helpful conversation! Helped with understanding the report and fine-tuning the formulation to suit my daughters needs. Thank you!

2022年8月5日
自発的なレビュー
FLORE INC ロゴ

FLORE INC からの回答

Thank you so much for the 5 star review, Nancy! We're so glad that you had a great conversation with our Scientific Liaison. We're looking forward to continuing to provide you with the best results, custom probiotics, and customer service possible and helping you and your family achieve ultimate gut health.
- Sun Genomics Customer Experience Team

5つ星のうち5の評価

Really great product and great people

Really great product and great people. This sounds like an ad, but I just got off the phone with a specialist Shirin. She answered my questions and even ones I didn’t know to ask. I’ve been taking the formulated probiotics for almost two weeks and a lot of my problems feel improved. I loved the explanation of how my formula was created for me and it hit all points. I’m looking forward to my healing and freedom from long-time diet restrictions.

2022年7月28日
自発的なレビュー
FLORE INC ロゴ

FLORE INC からの回答

Thank you so much for the 5 star review, Mary! We're so thrilled that you had such a great experience with our Floré Care Scientist. We're looking forward to continuing to provide you with the best results, custom probiotics, and customer service possible and helping you achieve ultimate gut health.
- Sun Genomics Customer Experience Team

5つ星のうち5の評価

They explained the testing results very…

They explained the testing results very well and the guidance for improvement was clarified.

2022年7月28日
自発的なレビュー
FLORE INC ロゴ

FLORE INC からの回答

Thank you so much for the 5 star review, Lou! We strive to provide our customers with clear and in depth results and we're looking forward to continuing to provide you with the best customer service possible.
- Sun Genomics Customer Experience Team

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