Frabco ロゎ
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Frabco レビュヌ 

350
•
TrustScore 5段階評䟡の4.5

4.6

雑貚屋
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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Relatively small first purchase from Frabco - very pleased with experience. Site easy to use and good selection of items. Found site with a search on Google for an item. Choose free delivery - faster... もっず芋る

5぀星のうち5の評䟡

I was delighted that a 'phone call to check dimensions of my planned purchase of an air fryer received a quick and fulsome response and I placed my order immediately. Despite selecting free delivery... もっず芋る

5぀星のうち5の評䟡

Quick delivery on my orders. Only problem was product had (slightly) leaked but that wasnt the sellers fault as id had the same issue with AU themselves and it was a manufacturers fault with the lid... もっず芋る

5぀星のうち5の評䟡

Excellent company to deal with. Came across Frabco when I was looking for ginger bead kit for my daughters birthday. Was able to get some very useful things for the celebration: customer service was... もっず芋る

䌁業が回答したした

䌁業情報

  1. 雑貚屋
  2. 電化補品店
  3. チョコレヌト ショップ
  4. バヌベキュヌ甚品店
  5. 食品雑貚店
  6. 日甚品店

圓該䌁業による蚘述

Frabco Direct online shopping for home and garden, gifts and seasonal. We offer next day delivery to the UK and pride ourselves on the very best customer service

連絡先

4.6

優良

TrustScore 5段階評䟡の4.5

350件のレビュヌ

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最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.6

すべおのレビュヌ

(350)

過去12か月のレビュヌ数: 0件

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

Issue quickly resolved

I had an issue with my order, however this was quickly resolved and a new item was sent out that day the company couldn’t apologise enough for any inconvenience caused. I would shop again with Frabco

2022幎1月11日
Frabco ロゎ

Frabco からの回答

Thanks for your feedback. We are so happy everything worked out fine in the end. Please come back and see us soon

5぀星のうち1の評䟡

Out of date food ( over 2 months) 


Out of date food ( over 2 months) relabelled to hid best before date. Nothing was mentioned in the listing that they were out of date. This date was added after I complained. Refund given.

2022幎1月10日
Frabco ロゎ

Frabco からの回答

Thanks for your comment. Sometimes we offer items that are beyond their Best Before date. these are offered at a lower price and the dates are detailed in the product title or description. As you are not happy with the items you received, I have issued a refund for those items.

You updated your review to say that nothing was mentioned about the date in the listing. This is not correct (it is mentioned in the listing, you may not have seen it). The items were on a clearance sale price. You paid just £1 each for 2 items that usually have a retail price of £3.99 each. We have fully refunded the 2 pounds to your paypal account.

5぀星のうち5の評䟡

Excellent company to order from

Excellent company to deal with. Came across Frabco when I was looking for ginger bead kit for my daughters birthday. Was able to get some very useful things for the celebration: customer service was great with very fast despatch. Was able to pick up various make of candy canes also. Very happy with My items which were of Excellent quality makes and great value for money.
Will shop again: highly recommend.

2022幎1月9日
Frabco ロゎ

Frabco からの回答

So glad to have reqd this. It is truly our pleasure. Please come back again soon.

5぀星のうち5の評䟡

Speedy service

Ordered over the holiday season and the items came as soon as we were back to work.

2022幎1月5日
Frabco ロゎ

Frabco からの回答

Great stuff. Many thanks for this review. We are always open and hope to see you again real soon

5぀星のうち1の評䟡

The tracking number does not work and


The tracking number does not work and have emailed twice about this issue, however have not heard back since

2022幎1月4日
Frabco ロゎ

Frabco からの回答

We are a UK based company. You are in the USA. We used Royal Mail standard airmail for this order of a packet of seeds. The service does not have tracking as it is only a letter service. I am assuming the item arrived as we have had no contact from you since?

5぀星のうち5の評䟡

Not received order

There was a problem it was sent to the wrong door with my address onit but the person brought it back very happy thankyou

2022幎1月3日
Frabco ロゎ

Frabco からの回答

Dear Ryan, thank you for allowing us the opportunity to address your concern and updating your review once everything was sorted out. We really do appreciate valued customers such as yourself sir. Happy New Year.

5぀星のうち2の評䟡

Leaking bottle

Good afternoon, on receiving my purchase of the double espresso AU bottle, i have noticed the bottle is leaking as the bottle itself is all wet and smells on the alcohol. Seal has not been broken.

Thank you for your
Response. Would it be possible for someone to get in contact with myself as I have left a voicemail and email and have received no response. Thank you.

Good evening, I have just picked up your email, I am happy to return the original bottle for further examination for future reference, if you could please send me the returns label I will sent it ASAP as I would like a replacement, and I’m hoping it was just a one off faulty seal / bottle as the packaging it was sent it seemed rather good. Thank you for your cooperation.

2021幎12月31日
Frabco ロゎ

Frabco からの回答

Thanks for your review. This would be better as an email sent to our support team at admin@frabco.com where we would be pleased to support you.
Many thanks.

Further to your reply and email sent to us. The images you sent do not allow us to determine a fault with the product. I understand that you prefer a replacement without having to return the original. However, we must have the item returned to us before we can issue a replacement. I have reponded to your email with further details.

5぀星のうち5の評䟡

Great stuff

Really impressed with this company. Bought gingerbread houses which are fantastic! They came really quickly and were really well packaged. Highly recommend this company and will definitely buy from again.

2021幎12月31日
Frabco ロゎ

Frabco からの回答

It is such a pleasure thank you and please do come back soon

5぀星のうち5の評䟡

Thank you FRABCO!

I have been using FRABCO for 2 years now and can say their service is great. Fast delivery, beautiful gift wrapping and perfect product selection. I would definitely recommend FRABCO! Thank you.

2021幎12月24日
Frabco ロゎ

Frabco からの回答

You are very very welcome as usual. We look forward to your next order

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