Frabco ロゎ
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Frabco レビュヌ 

350
•
TrustScore 5段階評䟡の4.5

4.6

雑貚屋
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5぀星のうち5の評䟡

Relatively small first purchase from Frabco - very pleased with experience. Site easy to use and good selection of items. Found site with a search on Google for an item. Choose free delivery - faster... もっず芋る

5぀星のうち5の評䟡

I was delighted that a 'phone call to check dimensions of my planned purchase of an air fryer received a quick and fulsome response and I placed my order immediately. Despite selecting free delivery... もっず芋る

5぀星のうち5の評䟡

Quick delivery on my orders. Only problem was product had (slightly) leaked but that wasnt the sellers fault as id had the same issue with AU themselves and it was a manufacturers fault with the lid... もっず芋る

5぀星のうち5の評䟡

Excellent company to deal with. Came across Frabco when I was looking for ginger bead kit for my daughters birthday. Was able to get some very useful things for the celebration: customer service was... もっず芋る

䌁業が回答したした

䌁業情報

  1. 雑貚屋
  2. 電化補品店
  3. チョコレヌト ショップ
  4. バヌベキュヌ甚品店
  5. 食品雑貚店
  6. 日甚品店

圓該䌁業による蚘述

Frabco Direct online shopping for home and garden, gifts and seasonal. We offer next day delivery to the UK and pride ourselves on the very best customer service

連絡先

4.6

優良

TrustScore 5段階評䟡の4.5

350件のレビュヌ

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最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.6

すべおのレビュヌ

(350)

過去12か月のレビュヌ数: 0件

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち1の評䟡

The order was supposed to have a


The order was supposed to have a discount on postage and instead I paid postage and vat was added on top of the whole order made everything so much more expensive than anywhere else

2021幎10月7日
Frabco ロゎ

Frabco からの回答

Thanks for your review. We do offer FREE (standard) shipping on orders over £20 apart from Scotland and Northern Ireland which have a small handling fee.
We also do offer, and optional Next Day Guaranteed service via DHL. After checking your order, I can see you actually selected the Next Day Express shipping option!

Please understand that VAT is a tax that we are obliged to collect on behalf of the UK government and we have no control over it. The prices shown on our website include VAT and no additional tax is added at the end.
VAT is shon on your invoice as included in your total price.

Please feel free to contact our UK Based customer support team on 0333 40 40 272 if there is anything we can help you understand about your invoice

5぀星のうち1の評䟡

Would have given no stars if possible

Would have given no stars if possible
Ordered a set of lights to take to Spain, extra baggage booked and paid for, advertised as 1 to 2 day delivery, email on day four to say unable to get from wholesale therefore order cancelled. No time to order from elsewhere and as yet no refund, very disappointing.

2021幎9月29日
Frabco ロゎ

Frabco からの回答

Dear Jayne.
Please accept my apologies for the inconvenience caused. Although we try very hard to ensure each and every order is fulfilled and completed, sometimes we find items are out of stock / stock is not available in our warehouse. We make every effort to ensure all items have the correct availability showing on our website and stock information is accurate to the best of our ability. On this occasion, we let you down and for that we are truly sorry. Please be assured that Frabco takes all feedback seriously and this helps us to improve our service to our customers.
Once again, sorry for the inconvenience this caused you.

5぀星のうち5の評䟡

Couldn't fault the purchasing process


Couldn't fault the purchasing process or the ease of it. Delivery was very quick, especially considering I selected the slowest method. Order updates were provided continuously throughout up until delivery too which is always reassuring. I'll definitely purchase from there again.

2021幎9月21日
5぀星のうち3の評䟡

Unfortunately was delivered to the


Unfortunately was delivered to the wrong address my husband had to pick the parcel up from the depot.

2021幎9月11日
自発的なレビュヌ
Frabco ロゎ

Frabco からの回答

Thanks for your review. Please be advised that we deliver to the shipping address specified by customers. We use the address, as is, provided and do not make changes from this end. We are pleased to know that the item was collected from the depot, it was not delivered incorrectly and you received your order.

5぀星のうち2の評䟡

So far lots of promotional e-mails but


So far lots of promotional e-mails but no actual delivery of my order!

2021幎8月23日
Frabco ロゎ

Frabco からの回答

Hi Andrew I checked our system and because your order contained a small, letterbox sized item, it was sent using Royal Mail Large Letter. I am sure that, by now, it will have arrived with you safe and sound; but if not, please contact us on 02380 692119 and a member of the office staff in Southampton will follow up with you personally.

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