Prompt delivery. Really great product. Loved the attention to detail with the tiny side covers. They stick really well with the suckers and are easy to put up and take down and fit my windows perfectl... もっと見る
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レビュアーのコメントを見てみましょう
This is the second screen cover I have purchased from Fuel Lagoon, the previous being for a Doblo. I found just like my first purchase, the quality and fit of the product was excellent for such an ama... もっと見る
Fuel Lagoon is a small Uk Company who take pride in providing quality, functional and stylish products. The Team @ F.L recently provided me with a five piece internal Thermal Cover Set and extern... もっと見る
企業が回答しました
We ordered a new T6.1 screen cover with Rocky eyes and were very pleased with the price compared to other places and upon testing it out, the cover was excellent quality and provided total black ou... もっと見る
企業が回答しました
企業情報
当該企業による記述
UK Family Business making Campervan accessories for the van lifers
連絡先
Unit 18 Boston Road, LE4 1AU, Leicester , 英国
- 01163191641
- info@fuellagoon.co.uk
- fuellagoon.co.uk
4.8
優良
539件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
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Fuel Lagoon からの回答
Hi Daryl, It's a shame to see you felt the need to leave us a 1* review. In your initial email you said to us "We wish to return it for a refund"
From the photo you sent, the screen cover did not look to be faulty, however we were more than happy for you to return it for a refund as you requested.
We messaged you back to say to return it for a refund.
Instead, you have decided to keep the item and leave us a 1* review.
It is a standard procedure with most companies that if you are unhappy with an item and wish for a refund, you do have to return the item in order to get a refund.
Unfortunately reviews like this can be really damaging to small family run businesses like ourselves. We do hope you will reconsider your review.
Or alternatively if you do feel your item doesn't fit, instead of keeping it anyway, you could return it to us, that way you will receive your refund.
Great quality and attention to detail
Prompt delivery. Really great product. Loved the attention to detail with the tiny side covers. They stick really well with the suckers and are easy to put up and take down and fit my windows perfectly. Very pleased
2026年9月3日
Excellent communication
Excellent communication, fast delivery, brilliant window covers
Thankyou
2026年8月28日
Great service, great products.
Fantastic service from the family run team, they were so helpful, and products were top notch. Cant rate them highly enough!
2026年8月26日
Great product and very quick delivery
2026年8月25日
Great quality screen cover
Great quality screen cover, fits perfectly and packs away neatly into the storage bag.
Great price - Really good value compared to other options
Delivery was super quick
2026年7月27日
Vivaro screen cover
This is the second screen cover I have purchased from Fuel Lagoon, the previous being for a Doblo. I found just like my first purchase, the quality and fit of the product was excellent for such an amazing price, honestly you couldn't buy the materials yourself for what they charge. Also the service and delivery was very prompt, I received my cover the very next day. All in all I'm very pleased and would recommend them to anyone, well done Fuel Lagoon!
2026年7月27日
Communication on product and delivery…
Communication on product and delivery time excellent
2026年7月31日
Fuel Lagoon からの回答
Great to hear you have come back for more! Happy camping :)
First port of call for van accessories
Great products from a family company. Always excellent service.
2026年7月23日
Fuel Lagoon からの回答
Aw that's what we like to hear Gary! Thanks for taking the time to leave us a review! Much appreciated!
Item is exactly what we wanted but…
Item is exactly what we wanted but packaging was awful, just shoved in a black bag with holes in it and no inner bag to protect them. I would have expected better for the price
2026年7月30日
Fuel Lagoon からの回答
Hi Emma, thank you for your feedback. We’re really pleased to hear that the thermal blinds were exactly what you wanted, although we’re sorry to hear that the packaging arrived in poor condition.
As a small family-run business, we’re always conscious of both keeping our prices as competitive as possible and reducing unnecessary packaging for environmental reasons. Our thermal blinds don’t require padding or a box, so we carefully and securely package them in protective mailing bags before they leave us. We would never knowingly send an order out in a bag with holes or damaged packaging.
Unfortunately, once a parcel has left our hands, we have no control over how it is handled during transit, and it sounds as though the packaging may have been damaged along the way.
We’re always happy to take feedback on board, so if you have any suggestions as to how you feel the blinds could be packaged differently while still keeping packaging to a minimum, we’d genuinely be grateful to hear them.
We’re glad the blinds themselves were exactly what you were looking for, and we hope you get plenty of use from them.
Fuel Lagoon からの回答
Thanks so much for your feedback, i'm pleased to hear that you felt our products where packaged well for the delivery!
First order never arrived
First order never arrived
After emails with you a reorder was sent and received in two days and in the time slot allocated
2026年7月27日
Fuel Lagoon からの回答
Ahh its a shame our delivery company let us down here so we didn't get the extra 1* to make it 5* I am pleased to hear you felt we handled the issue well and you received a replacement in a quick turnaround time! Shame about DPD letting us down there!
Fuel Lagoon からの回答
Thats for taking the time to leave us a review Derek, it means a lot! I'm pleased you were happy with the quality and price!
Brilliant!
Delighted with our new T5 screen cover. Quick delivery, fantastic quality and took about 30 seconds to fit. Brilliant! Will send photo as requested once we are somewhere scenic!
2026年7月22日
自発的なレビュー
Fuel Lagoon からの回答
That sounds fantastic Helen! We can't wait to see photos of your item on your van! Happy Camping
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