G4S レビュー 

Had a terrible experience with them . They misplaced my parcel and didn’t seem concerned about it at all. I called so many numbers and then three weeks later they returned my parcel after the person it was for had already left the country. I wanted to send another parcel today then remembered my terrible experience

This review is for G4S the security company.

If you want to work for a company where you are just a number, then G4S is the place for you.

I was hired as an Event Steward in mid-May after attending a big recruitment day in Greenwich. During the short time I was there, there always seemed to be about 20 new hires in the room, which perhaps should have been my first clue.

Once I got access to the job portal after a few weeks, I discovered there was quite a lot of online training to complete. Fair enough. I worked my way through all of it and was finally ready to start earning some money.
Or so I thought.

Then came the exciting world of applying for shifts. There were very few available, and I applied for pretty much anything that appeared. I never managed to secure a single one.

What I did receive were several “chaser” emails from something called Robot Charlie, telling me I needed to sign my contract. I was fairly certain I had already done this, but followed the link anyway. My login didn’t work. The email helpfully informed me that, at this stage, my password could not be changed.

Erm... OK.

So I contacted Recruitment, who contacted Robot Charlie (who or what Robot Charlie actually is remains one of life's great mysteries), and I was eventually told to just ignore the emails.

Strangely, the emails seemed to arrive whenever I applied for a shift, so naturally I began to wonder whether something was wrong with my account and whether this might explain why I was never getting any work.

I contacted HR to find out. They very quickly passed me on to somebody else and told me to contact my line manager — a person I had never met or spoken to. I emailed him twice.

Nothing.

By August, after nearly three months of being technically employed but apparently existing only as a username (which which was actually just a lengthy number) in various G4S systems, I decided the whole thing had been a monumental waste of time and asked to be taken off their books.

Even that was difficult.

The whole experience was incredibly frustrating: recruitment, hours of training, repeatedly applying for work, automated emails that apparently meant nothing, HR passing the problem elsewhere, and a line manager who simply never responded.

Perhaps other people have had a completely different experience, but based on mine, I would advise anyone considering event work with G4S to steer well clear. Unless, of course, you've always dreamed of having a one-sided correspondence with Robot Charlie.

What a shambles of a company. My mum, who is 98 and suffers from dementia was due to be picked up from her care home and transported to Medway Maritime hospital for a 1330 appointment in the breast care clinic. They were late arriving at the care home and then had to pick up another patient en route. Due to being late, mum was late being seen (she is usually first after their lunch break). She also has pressure sores which makes it uncomfortable to sit for any length of time.
After her treatment, the nurses booked her transport back to the care home. They could not give an eta for the ambulance and after 2 hours, the nurses tries chasing them up but could not get any answer from their contact numbers. I found a little office in the hospital and was told they could still not give any sort of eta despite me reiterating my mums age and condition.
I went back after another hour and was told the ambulance was 20-30 minutes away. Another hour passed so I went back and the office was closed, only to be told they had gone home.
It was gone 7pm before the ambulance arrived. By this time, my mum was in pain, confused and agitated.

I can only assume that G4S has so triage system or risk assessment when booking in patient's for transport. They also seem to lack any basic communication skills, integrity or professionalism in updating other professions who have called them for assistance.
You only have to read the reviews on G4S to wonder how they are not in special measures as they seem to be incompetent at their core role. I understand that the nurses that dealt with my mum have put in an official complaint.
I will never allow my mum to be transported by G4S again.

We have used G4S for our cash collection from our business for 10 years, recently they closed the local depot.

This has resulted in no collection for the last 2 weeks, we have spent a total of 9 hours trying to call their number which simply cuts off after around 1hour, or 1.5 hours being on hold. We have raised 5 tickets on their system and no one has got back to us.
It is IMPOSSIBLE to get through to them, the worst customer service I have ever experienced in 20 years of business.
I would urge any business not to work with them, mistakes happen, but not being able to get a reply or through to someone for 2 weeks is unacceptable.

My experience with G4S across both the MOJ and DWP contracts has been excellent. The staff have consistently been professional, respectful, and approachable. Communication has always been clear, and any queries have been handled promptly and efficiently. I appreciate the team’s dedication, reliability, and commitment to delivering a high standard of service. Thank you to everyone involved for your hard work and professionalism. Based on my experience, I would happily recommend G4S to others.

I bean applying for jobs on staff line and I keep on getting rejected when I do have a Sia door supervisor licence , I'm looking for a job in aviation security and I am getting rejected which is seriously unfair. I would like some to respond as this is out of order

Mission statement says every patient matters what a shame not adhered to by route control I waited three and a half hours to get home from dialysis yesterday following 4hrs treatment Do they loose sight of how ill dialysis patients are already without the add stress of transport problems!! I've put in numerous complaints, texts and e.mail without a single acknowledgement Who awards this contract??? There must be a better alternative to this This is cruel and not working Although the crews are wonderful it doesn't make up for shoddy organising It even reflects on dialysis staff who can't finish their shift till we are all gone so yesterday was well over his shift despite starting at 6.30am PLEASE DO SOMETHING

8102138
I honesty can't say I'm a lover of any of the ambulance drivers who pick me up! As they all seem to think, their right, your wrong, so hard luck you either do it, their way, or we don't do it at all!
I can't understand why the person in the back of the ambulance with you, always make sure you have your seat belt on, but doesn't bother putting one on their selves!

Job centre auditor physically abused by Amy all he wanted to do was film the job board and use the computer she physically grabbed the control from his hand and became volatile you need to retrain your security to observe and report violence is minimum force 😦😦 it all on you tube

Never actually used these to be a customer of security services for some reason these think they can abuse me as if a kid at 41.

Can they explain their role as plc police please as non home office police and the Pro sex abuse sort of mindset at any work sub contracted to protect bizarre.

They attack me three times for assisting hospital in a emergency In 2019 they want again EVEN AS CANCER VICTIM THEY STILL ATTACK FOR ANOTHER RUMBLE CAN SOMEONE EXPLAIN THESE?

Can g4s stay away please forcing drugs into bathrooms of people they gun for as nothing to do with them worse as some sort of child sex abuse and abduction when I am offended as an adult under NHS

Been going for some time

waste of time, been hired for months now, receive absolutely no support or response to any queries. dont bother joining them, they hire too many people and you'll get no shifts. wish i could get the time wasted trying to get shifts back so i could work for someone who actually helps.

dårlig kundeservice, ekstrem dårlig at komme i kontakt med kundeservice, ingen svar ved e-mail, og lang ventetid 45 min ved telefonopkald.

From the very beginning, the onboarding process with G4S has been extremely disappointing.

After my interview, I was sent training materials which I was later told were not compatible with Apple devices. I was advised to purchase an Android device in order to complete the training. Only after repeatedly challenging this was the issue eventually addressed.

Communication throughout has been exceptionally poor. Emails are frequently ignored, calls go unanswered and you rarely speak to the same person twice. This makes it almost impossible to resolve issues, as you constantly feel unheard and have to start from scratch each time.

The process of getting signed up was exhausting. When I was finally onboarded, I was then locked out of the booking platform. Despite numerous emails and calls over several weeks, I still have not regained access.

I have also never been clearly informed of pay rates for any assignments, despite repeatedly requesting this information. The lack of transparency around pay is concerning.

Eventually, I gave up. I accepted work through another agency and requested cancellation with G4S. I was told this had been processed, yet I continue to receive reminders for shifts I supposedly cancelled, which suggests the request was never actioned.

This entire experience has caused unnecessary stress and anxiety - I now feel anxious every time I see an email from them.

I currently work with several excellent agencies, which only highlights how poorly this company operates. The same work can easily be found through other agencies without the time, stress, and energy I have had to expend.

I would strongly advise others to consider alternatives.

Racist staff, put in the wrong place and then collared for it.

(Staff at Everton's ground)

I was told to go back to Africa by someone who got fast tracked into an educational managerial role because his uncle is supposedly a manager in the squad who’s a regular contact on site.

“This guy needs to be sent home” was said on the radio for ears to hear then face to face the go back home to Africa was said to my face.

Be aware of the coloured supremacy shown via this GASLIGHT LTD organisation.

,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, alarm sounded and the disarm code wouldn't work. I rang G4S monitoring customer service and asked for a code to disarm their alarm. In a strong Northern Irish accent the 'helper' said he would not provide a code and I would have to order an engineer. He would not provide contact details for an engineer.

Extremely poor working conditions, No real incentives, Xmas bonus just been reduced from £25 to £15, for a whole years effort. Minimum wage. No annual increase. No progressive opportunities. They openly advise you to lie to the public during system issues they advise to tell callers it’s ‘system updates’. They ‘upskill’ employees with no extra pay, essentially more work for same pay. They’re quick to ask you to stay later than your shift when they want but you can’t use that TOIL time when you want.

One of the worst, if not the worst company i have worked for, my line manager asking me to break the law to complete my tasks on a 12 hour shift, didnt have a clue on how to handle situations or about security, they are so disfunctional and unorganised, how these people run operations is mind boggling, some of them could not even run a bath let alone a contract, this company really is a complete joke. Then there is the way they treat you, not like humans but like robots, operations managers and regional directors definitely need some people skills and learn how to show a bit of respect. Thinking they something special because they sit behind a desk and bark orders. Pathetic small minded morons. Stay clear of this company.

disgusting lying company had the job interview was told I got the job never heard back from them, I emailed the company and got no reply their probley was no job and just wanted to get the numbers up to make people think they are a good company G4S ( good 4 s**t )

The worst company I have ever worked for in 42 years of my working life. Poor pay, poor hours, treated like something you'd scrape off the sole of your shoe. No wonder G4S clients are unhappy with the levels of service. Definitely a last resort sort of employer.