Had a terrible experience with them . They misplaced my parcel and didnât seem concerned about it at all. I called so many numbers and then three weeks later they returned my parcel after the person i... ãã£ãšèŠã
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Extremely poor working conditions, No real incentives, Xmas bonus just been reduced from £25 to £15, for a whole years effort. Minimum wage. No annual increase. No progressive opportunities. They open... ãã£ãšèŠã
Ringede til G4S teknisk afdeling og blev hÊngende i ca. 30 min. Ingen oplysninger om hvor i âkÞenâ jeg befandt mig. Indtastede anlÊgs nummer for hurtig betjening. Ventede og opgav til sidst. Skr... ãã£ãšèŠã
Absolute joke of an employer, you pay peanuts you get monkeys . Management non existent , team leader mental health champion who just laughs at people with mental health , waste of space. No cari... ãã£ãšèŠã
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2 years to repair a door, still no updates, still ongoing
Avoid at all costs. This company is not responsive and has completely ignored multiple calls to simply do the job they were hired to do. It's near impossible to get through to anyone and our entire department's requests have been met with what can only be described as apathy.
Racist
outright racist organisation only employes people of certain colour!
Awful place to work
Awful place to work
Worked there for 4 years
Managers do not have no management skills
You cannot contact HR for anything
They get your pay wrong all the time
You have to do everything for the managers
No career growth just a pawn for 4 years and nothing else to show for it
Does not matter how hard you work you are nothing to this company.
They are still using ancient tech from 1965
When the ancient tech breaks down they blame our internet connection
If I could give no stars then I gladlyâŠ
If I could give no stars then I gladly would.
The call centre staff donât even try to help you, and do not listen. I have lost count how many times Iâve called them and tried to get them to help and understand how important this is to me.
I have even tried emailing them with an official written complaint with details of what that complaint is about and their complete and utter failure as a company to do even the basics.
A Waste of taxpayers money ð
Absolute nightmare
Absolute nightmare , 4 hours later and still saying no1 available. Bedbound adult, Incontinent, open to infection sat in wheelchair and might be another 2 hours waiting . And all I get is sorry
Avoid! Worst company operating!!!
Despise having to click even one star!! This has to be the worst company I've had to deal with! Awful service and customer service to match! Avoid
Terrible company
Terrible company - unjustifiably threw my father and I out of a concert as some woman made an accusation that we pushed her during an AC/DC concert at the Murrayfield. Been to 30 plus of their concerts and never once had any issues.
Absolute terrible company
Absolute terrible company. Was paying for alarm monitoring and when alarm was triggered they werenât even connected to the system and only found out from neighbour. Couldnât believe it after being told all was set up and could to go. When I rang they said couldnât refund as was in terms even though i got no service. was led to believe we had monitoring and security in place. An absolute disaster on the phones too
Amateur Hour
If I could have scored minus five I would have. This is a multi national company that doesnât even answer its main switchboard so what hope is there if they canât get even the absolute basics right.
I wonât go into the details of my enquiry to them but suffice to say someone will probably end up getting killed if their employees actions go unchecked. After two days trying to contact them without success Iâm not even going to try again. If I was the Chief Executive or a director of this company Iâd be ashamed to admit itâŠ.its just amateur hour from what Iâve seen.
Dreadful dreadful company
Dreadful dreadful, dreadful company.
Think when you call to book they must get bonus for how nasty and loud they speak to patients booking transport. Plus they are never on time and dont treat you as human in need of a little TLC
They tried to say hadn't used before, of which I have/had
They are demoralizing to say the least.
having to use private taxi as they wouldn't book me transport.
Their ineptitude is boundless
Their ineptitude is boundless.
They were supposed to deliver a bankers draft. Weeks passed. No delivery.
Our solicitor went to collect it - they couldnât find the âauthorisedâ staff to access it. Then they couldnât find it. Then they claimed they tried to deliver it - complete lie.
This company is lazy. Ineffective and a total disaster.
Avoid them. Theyâre shockingly bad.
Disgusting employees
This company employs some of the worst miscreants around, they are abusive, rude and aggressive. Do not use G4S for your business.
Disgusting individuals
Not fit for purpose and definitely not good for your business.
From the start of our contract we had nothing but problems, not turning up to collect banking when requested on numerous occasions and when requesting cancellation of our delivery service only, they cancelled the collection too even when not requested. The customer portal doesn't work so you have to ring them and even then the employees get it wrong. Completely unreliable service, not fit for purpose and definitely not good for your business.
worst security service on the planet
worst security service on the planet! They lie also.
Grateful
I find the service amazing. So helpful, pleasant, yet always professional.
I've never not been satisfied with the service and count myself lucky to have it. I think they have to put up with a lot, not all patients are pleasant and give them a hard time even it the traffic is bad. I have only praise for all of them.
If I could leave zero stars I would
If I could leave zero stars I would. If you are thinking about joining G4S on a contract basis.....don't. They have the no integrity, despite it being a core value apprently. They promise you the world, until you are in then bit by bit things crop up... such as Employer's NI you pay that. Holiday pay (yep they deduct that even if you agree otherwise). Then there's ligitmate business expenses... all approved but not paid months later. Fixed term contract they said, great I said. The terminate giving 24 hrs notice.
I acceot on my part I should hve done more due diligence. Reading some earlier comments on Trustpilot would have been enough to sound the alarm bells. However, I thought I was dealing with a business and people with some integrity. I've dealt with some shady people in the past but these guys are professional shysters.
Think long and hard and get everything that's inportant in writing before you agree to work with G4S, in any capacity. Better still, for peace of mind walk away. There are many, MANY more scrupulous businesses worthy of your time than G4S
Dreadful Company
Probably the easiest job to get in terms of interview. After that if you can get checked out then you're guarenteed a job as a safety steward - after you've contacted the personel officer several times. With hindsight the interview was far too easy and I was struck how many people in the company are sadly unemployable. You're supposed to be keeping an eye on the crowd at events but to many stewards are far too busy on their phones and can't seem to understand simple orders. Remember we're talking about peoples' safety here. Mindful of this some of the rugby events I attended had an entirely different security company running security.
Another problem I had is if you're on a zero hours contract with G4S then there's no way you're going to get enough hours to live on. In theory there's enough work advertised to keep you ticking over - such as ensuring safety standards are kept to on a building site which might come to over 40 hours a week - but you won't be selected for these jobs unless your SIA trained so don't waste your time
Nobody does it worse than G4s cash solutions
Want to terminate appalling service from G4s, only to be told we cannot terminate for at least 5 months, and we still have to pay for their non service, are they really this short of money!!!!
Booking transport ????
For a third time I booked patient transport today for 2 different appointments coming up.
Talk about making one feel like dirt on the carpet.
Anyone booking G4s patient transport in Kent, be very careful, they twist everything you say, so as it looks like you told an untrue answer.
Has left me putting the phone down in tears.
No one wishes to be ill and unable to travel to appointments their selves. Especially when some appointments are due to aftercare after being in hospital for 2 months due an attempt on my life.
Has certainly left a bad taste in my mouth and wondering if I can cope going through the same every time making transport bookings.
Adding insult to injury have just had to move somewhere I never dreamed would end up living.
I have had situations with G4s when I worked at the airports, seems all areas operate the same with them, no customer service standards what so ever.
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