Garden Jardinitis レビュー 

233
•
TrustScore 5段階評価の1.5

1.7

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Acheté un salon de jardin ,paiement effectué, débité, jamais reçut le colis ,malgrés mes mails. Des voleurs

5つ星のうち1の評価

JARDINISTIS NÃO devolve dinheiro de produtos que existiam no site mas depois ficam esgotados. NÃO COMPRE EM JARDINISTIS: se tiver a má sorte de ficar esgotado perde do dinheiro. O dinheiro já... もっと見る

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5つ星のうち1の評価

Achtung!! Keine bestellte Ware erhalten und nach anschließender Stornierung kein Geld zurück .Mit fadenscheinigen Ausreden wird man hingehalten und letztlich erfolgt keinerlei Zahlung.Ich kann nur je... もっと見る

企業が回答しました

5つ星のうち5の評価

I bought the biggest indoor cage I could possibly find for my two tiny birds. The cage arrived on time, ETA was around 3 weeks, and almost two years later it still looks amazing. A modern light gre... もっと見る

企業が回答しました

企業情報

  1. イベント・エンターテインメント

さまざまな外部ソースから提供された情報

En jardinitis encontrarás todo lo que necesitas para tu jardín, huertos urbanos, compostadores, barbacoas, casitas de madera, piscinas desmontables, mascotas y un largo etcétera.


連絡先

1.7

ひどい

TrustScore 5段階評価の1.5

233件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

1.7

すべてのレビュー

(233)

過去12か月のレビュー数: 0件

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5つ星のうち1の評価

I am still waiting for a refund from…

I am still waiting for a refund from 1st October 2020.

2020年10月19日
Garden Jardinitis ロゴ

Garden Jardinitis からの回答

Hi Felicity,

We are very sorry for what happened. We send the note to the department in charge so that they can manage it as soon as possible.

A greeting.

5つ星のうち1の評価

Echt een oplichtersbedrijf niet bestellen

Echt een oplichtersbedrijf hoe is het mogelijk dat ze dit mogen doen.
Heb bestelling in Augustus gedaan en na paar weken geannuleerd krijg geen contact met ze verder alleen Standaard antwoord dat ik me geld krijg. Grappig ben al 3 maanden bezig zeggen ze vertraging en stuur email na alle tientallen mails.

2020年10月16日
自発的なレビュー
Garden Jardinitis ロゴ

Garden Jardinitis からの回答

Hoi Moes,

We hebben vertraging opgelopen bij het terugbetalen van bestellingen. Toch proberen we zo snel mogelijk een inhaalslag te maken. Stuur ons uw referentienummer naar info@jardinitis.com en we nemen zo snel mogelijk contact met u op om u informatie over uw bestelling te verstrekken.

Gegroet en sorry voor het ongemak.

5つ星のうち1の評価

Do not buy off these

This is a scam company that will keep you on the hook in the hope that you run over the time period for credit card chargeback. Contact your bank asap to get your money back. Contact the CEO on linkedin

What's the point in sending you anything - you have sent me fake refund confirmations and constant lies. Nodes ecom/jardinitis/konstilo all the same company doing the same thing - taking money and delivering nothing and no refunds

2020年10月15日
自発的なレビュー
Garden Jardinitis ロゴ

Garden Jardinitis からの回答

Hi Jay,

We intend to solve all open incidents, although we are going with some delay in it. Please, if you have any problem that we can solve, send us your reference number to info@jardinitis.com and we will do it as soon as possible.

Thanks for your patience and sorry for the inconvenience.

5つ星のうち5の評価

Service

In these times I find that service along with quality is a must and this is what I received from this company

2020年10月14日
Garden Jardinitis ロゴ

Garden Jardinitis からの回答

Thank you very much for your comment!

We hope to see you again very soon :)

5つ星のうち4の評価

I can’t remember what I bought from…

I can’t remember what I bought from here, but it keeps emailing to ask for a review.

2020年10月14日
Garden Jardinitis ロゴ

Garden Jardinitis からの回答

Hi Stacey,

We are requesting feedback from several clients. We are sorry if this has caused you any inconvenience.

A greeting :)

5つ星のうち1の評価

Terrible service

Terrible service. No updates on delivery date and they ignored all emails. We actually thought we’d bought our table on a fake website as we couldn’t contact them.

2020年10月13日
Garden Jardinitis ロゴ

Garden Jardinitis からの回答

Hi Louise,

We are very sorry that your experience with us was not optimal. We are making changes to solve these types of incidents.

Thanks for your patience and sorry for the inconvenience.

5つ星のうち1の評価

I booked and payed for my gardenshed…

I booked and payed for my gardenshed "Patio tre Duetech 1000L" 3 month ago. In september they told me - after that they HAD given me a delivery date 23.9. - that it was not in stock, and my money would be refunded very soon. I have written several times to them for it to happen, and they answer me, but nothing happens, and now I have had no response on my 2 last mails to them. I feel that everything i have been cheated. I am danish, and everything on the webside was danish. I am 72 years old, an maybee I should have been more carefull.

2020年10月12日
自発的なレビュー
Garden Jardinitis ロゴ

Garden Jardinitis からの回答

Hi Anni,

We are very sorry for the delays we are having with your refund. Still, don't worry, we will solve it as soon as possible.

Thank you so much for your patience.

5つ星のうち1の評価

Probably scam compagny

Ordered pergola 2 moths ago and it hasn't arrived yet.
Have sent the company 2 requests, but no answer.
I've never experienced such deplorable service.
Keep away from this firm!

2020年10月11日
自発的なレビュー
Garden Jardinitis ロゴ

Garden Jardinitis からの回答

Hej Bine,

Jeg er virkelig ked af, hvad der skete. Vi henviser oplysningerne til den ansvarlige afdeling, så de kan kontakte dig hurtigst muligt og kan løse dit problem.

Tak og beklager ulejligheden.

5つ星のうち4の評価

The order took a while to arrive

The order took a while to arrive, but it was the best online price by far so if you’re not in a hurry absolutely no issues and I will use again.

2020年10月11日
Garden Jardinitis ロゴ

Garden Jardinitis からの回答

Thank you very much for your comment!

5つ星のうち1の評価

Did not arrive.

This ice cube fridge never arrived. I was in regular communication with Jardinitis, and given varying excuses, ie moved warehouse, problems with production etc, and one actually in Spanish. I finally asked for a refund. Again I received a reply saying they were dealing with my refund. I’ve still not had this.
I ordered this in August. Cost £44.13 Shipping £13.96. Total £58.09 GBP.
I gave 1 star as Jardinitis have communicated with me, although unsatisfactorily.

**19th October 2020**
Jardinitis replied to this review a week ago saying they were dealing with my refund. I still have not received this nor any further communication. I will now have to start legal proceedings.

24th October 2020.
Received the refund into my account. Thankyou.

2020年10月8日
Garden Jardinitis ロゴ

Garden Jardinitis からの回答

Hello,

The accounting department is carrying out its procedure. We hope you can get your refund very soon.

We are sorry for the delay.

5つ星のうち1の評価

Order 560152 Refund

Hi Jardinitis,
Order # 560152
Still no sign of my full refund coming into my account, can you please let me know when I will have my refund please, it is over two months ago now since I bought from your website and the full €1,000 was taken from my bank. Thank you.

Simon Hancock

2020年10月7日
自発的なレビュー
Garden Jardinitis ロゴ

Garden Jardinitis からの回答

Hello,

We know you have been waiting for a refund for a long time. We inform you that we are carrying out the process and that we hope you can see it reflected in your account shortly.

Sorry for the delay.

5つ星のうち5の評価

Kikuyu grass seed

Grass seed arrived in the United Kingdom very quickly. Grass seed germinated well and has grown very well this summer.

2020年10月7日
Garden Jardinitis ロゴ

Garden Jardinitis からの回答

We are very happy to read this.

Thank you very much for your comment :)

5つ星のうち5の評価

Amazing looking bird cage, 2 years on and still very happy

I bought the biggest indoor cage I could possibly find for my two tiny birds. The cage arrived on time, ETA was around 3 weeks, and almost two years later it still looks amazing. A modern light grey & light green design is a refreshing look from the traditional, boring black or white cages.

Sadly one of my two birds moved on and is now in 'bird heaven' but my 2nd one loves the closest thing I can offer him to having space to fly around. Until I let him fly around our living room.

2020年10月6日
自発的なレビュー
Garden Jardinitis ロゴ

Garden Jardinitis からの回答

Hello,

We are glad that the product was adapted to your needs.

Regards and thanks for your comment.

5つ星のうち1の評価

Goods arrived damaged

Goods arrived damaged, it took many emails to get replacement parts, after all that not all the parts I needed arrived. Sadly I would not recommend ordering from this company.

2020年10月6日
自発的なレビュー
Garden Jardinitis ロゴ

Garden Jardinitis からの回答

Hello,

We are sorry that your experience with us was not correct. We are making changes to be able to solve these types of incidents.

Thank you for your patience.

5つ星のうち1の評価

Tras una larga espera a que me enviasen…

Tras una larga espera a que me enviasen los pedidos, han enviado dos de los tres con bastante diferencia de tiempo.
Cansado de la espera al tercero, les he solicitado el pasado 29/09 la devolución del importe de este.
Su respuesta del Dep. Contabilidad, es que han gestionado la devolución.
EXIJO EL JUSTIFICANTE DE LA DEVOLUCIÓN INMEDIATAMENTE, DEL MISMO MODO QUE YO LES PAGUÉ, Y ESPERO QUE SE PONGAN LAS PILAS EN LA ATENCIÓN A SUS CLIENTES, QUE COMO DEBEN YA SABER SON CADA VEZ MENOS POR SU PÉSIMA GESTIÓN.(miren de vez en cuando las redes sociales).

2020年10月5日
自発的なレビュー
Garden Jardinitis ロゴ

Garden Jardinitis からの回答

Hola Carlos,

Somos conscientes de que estos meses no hemos podido ofrecer el servicio que nos hubiera gustado. Aun así estamos haciendo cambios para poder solucionar las incidencias cuanto antes y conseguir que no se vuelvan a repetir. Esperamos que muy pronto puedas recibir tu reembolso.

Un saludo y disculpa las molestias.

5つ星のうち1の評価

A dreadful company

Order number: 562820

Ordered item 7 September, with a forecast delivery date 11 September.

Reminded, and was told on 11 September that stock had been received and my item would be delivered within the week.

Nothing received, so reminded again. Reply on 21 September that there was a delay due to a move of warehouse.

On 29 September, still nothing so I asked for a firm delivery date or a refund. No answer.

EVALUATION

They give misleading dates, lie and fail to deliver. Avoid like the plague.

Now 13 October. No goods, no refund despite request. This company is scum.

Final update 26 October. Item arrived this morning, over six weeks later than the advertised delivery date when I placed the order.

This company misleads and flagrantly lies and if it was a UK-based one I'd have complained to trading standards weeks ago. If tempted to buy from them, please realise that you do so knowing what a dishonest outfit you are dealing with.

2020年10月5日
自発的なレビュー
Garden Jardinitis ロゴ

Garden Jardinitis からの回答

Hello Alan,

Sorry for what happened. Please update your review with your order number to be able to manage the incident as soon as possible.

Greetings and thanks for your patience.

5つ星のうち1の評価

Appalling communication and no delivery.

I ordered a reclining beach chair and received an acknowledgment on the 28th of August. On enquiring upon its whereabouts two weeks later, I was told it was with the courier on the 14th of September. Having heard nothing, I sent another email on the 30th of September and have still had no reply. Chair soon or refund please!
Order number: 559332
Tracking number: 492923928

2020年10月4日
自発的なレビュー
Garden Jardinitis ロゴ

Garden Jardinitis からの回答

Hello Kevin,

I see that my partner is managing your incident and that she has complained to the transport company. She will contact you when she has news.

Greetings and thanks for your patience.

5つ星のうち1の評価

This company are absolutely appalling

This company are absolutely appalling. I would call it the Hori Hori I ordered but it doesn’t deserve the title. Took forever to turn up and after a short time, whatever metal they used snapped away from wooden handle.
Have emailed repeatedly but no reply.
DO NOT WASTE YOUR MONEY

2020年10月2日
自発的なレビュー
Garden Jardinitis ロゴ

Garden Jardinitis からの回答

Hello,

Sorry for what happened. Please update your review with your order number to be able to manage the incident as soon as possible.

Greetings and thanks for your patience.

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