Please DO NOT SIGN UP for this program. They do not honor their end of the bargain. I was told numerous times that ALL of my previous physicians would be added to my care plan, only to have to jump t... ãã£ãšèŠã
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The front end experience of making sure your provider is on the list or getting them added if they aren't feels a little tedious, but I love this service so much!!!! I was shocked how great this works... ãã£ãšèŠã
Garner has been amazing to work with - the benefits almost feel too good to be true, but they really are! I recently had a medical emergency and, for the first time, didn't hesitate to go to the ER. K... ãã£ãšèŠã
Ever since I joined this program, I've been pleasantly surprised at how the program works! I have such a great company that I work for and they afford us every opportunity to become health conscious,... ãã£ãšèŠã
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Garner Health is a technology company on a mission to transform the healthcare economy and deliver high-quality and affordable care for all. Our goal is to change how our healthcare system works at its core. Using a new approach to data science and novel financial incentives, we help patients identify the highest-quality doctors and help doctors improve how they practice medicine. We seek to change the economics of healthcare so that providers thrive by practicing the best medicine, not by performing more invasive procedures. Garner uses one of the nation's most robust medical datasets, covering over 60 billion medical records from 320 million patients, and over 550 proprietary clinical metrics to identify the best doctors in the nation. Garner then creates meaningful financial incentives for patients to see these providers. When members use Garner to find a Top Provider, Garner can reimburse their out-of-pocket costs, including copays, office visits, medical tests, and surgeries. With Garner Assistant, members can find Top Providers who are in-network, available, and nearby, understand their benefits, and book appointments, with a dedicated concierge team available along the way. Today, more than 800 employers trust Garner to help over 2.5 million people get better care. Employers see 12% lower plan costs on average, employees pay 80% less out-of-pocket to see the best doctors, and Garner has saved employers over $1 billion to date.
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Constantly requesting review of claims
Although I did end up having a lot of expenses reimbursed through Garner, I found myself having to continuously dispute claims that were originally deemed not covered when they shouldâve been. Ultimately garner did follow through and reimburse however the process of appealing most claims was time consuming and unnecessary
Top Providers Maximize Care
Finding a top provider exceeded my expectations about the service and was the first time in a long time I felt like my provider cared about my care.
Good concept, mediocre coverage
Good concept, but very limited choices of physicians that are covered in the program. My family see many specialists but more than half of these specialists are not covered. Also, I cannot choose a practice, have to choose a specific doctor. Even if the doctor is covered, when I go to see my doctor but end up seeing his NP or PA, it's not covered.
Here are some real numbers to illustrate the point: YTD my family has spent more than $7000 out of pocket (after insurance paid their portion), and we got less than $300 back with the Garner program.
My experience with Garner is alwaysâŠ
My experience with Garner is always positive, Garner is always helpful and very quick to answer questions. My coworkers feel the same way .
Hard to get the money out of you when the reporting is terrible!
It is a good way to get some money back you do not make it easy, your reporting sucks!!! I mean really really terrible. almost every charge that is eligible is marked ineligible and I have to dispute them in the app one by one. I do appreciate you have made disputing easier in the app vs talking to a customer service person but if you are going to be so terrible at matching charges to physicians could you at-least create a bulk way to dispute them so I do not have to do it one by one!
Customer Service is so helpful
Customer Service is so helpful. We feel as though we can get care knowing we will be reimbursed if our Dr is in the plan. Not waiting for examinations.
So you have done a good job
Huge Savings with Great providers toâŠ
Huge Savings with Great providers to choose from.
1st time Garner user
I used Garner for the first time last year and it was great. Almost all my doctors are among their approved providers and I received over $700 in co pay reimbursements over the past year. Everything works great and itâs not costing me anything.
Service is exceptional only thingâŠ
Service is exceptional only thing required to be little faster response
I picked a provider from the listâŠ
I picked a provider from the list provided by Garner. I am with that provider a year later and could not be happier.
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