GasGeeks Plumbing & Heating レビュー 75

TrustScore 5段階評価の5

4.8

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

An excellent service. Quick, informative, and every step of the repair explained. Then an unhurried explanation of how the Hive system operates. We are now fully versed in its operation, and can’t pra... もっと見る

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5つ星のうち5の評価

Highly recommend Gas Geeks. The service was excellent, quick and thorough. Everything was explained to us and we were given a detailed job report with pictures and videos. A follow up appointment wa... もっと見る

企業が回答しました

5つ星のうち5の評価

Best plumbing company i have ever dealt with (having had several properties i have had the displeasure of dealing with quite a few). Id give a higher rating if i could. They keep appointments, confirm... もっと見る

企業が回答しました

5つ星のうち5の評価

Have reviewed this company previously when they installed new radiators. Was so pleased would never go elsewhere. Recently carried out a repair in our plumbing to outside tap. Once again, great j... もっと見る

企業が回答しました

企業情報

  1. ガス会社
  2. ボイラー提供業者
  3. ガス技術者
  4. ガス設置サービス
  5. 暖房設備施工請負業者

当該企業による記述

GasGeeks is a leading plumbing and heating company based in Cumbernauld that has been providing top-quality services to customers across West Central Scotland for years. With a team of highly skilled and experienced technicians, GasGeeks specialises in providing a range of plumbing and heating solutions, gas, oil, electric and LPG installations, including boiler installation, repair, servicing, emergency services, radiators, smart thermostats, landlord services, gas safety checks, legionella risk assessment, portable appliance testing and general plumbing.


連絡先

4.8

優良

TrustScore 5段階評価の5

75件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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5つ星のうち5の評価

Excellent communication throughout

Excellent communication throughout, clear on availability and arrival times, turned up on time, didn't charge event though the job was more complex than anticipated. Great response when I accidentally paid twice - was refunded within an hour.

2024年6月19日
自発的なレビュー
GasGeeks Plumbing & Heating ロゴ

GasGeeks Plumbing & Heating からの回答

Thank you , Ben. We are delighted to hear you are pleased with the service we provided. We are always happy to help.

5つ星のうち5の評価

Service first class kept informed of…

Service first class kept informed of parts needed.
Lewis hawke most helpful would not hesitate to use the company again. Many thanks

2024年5月28日
自発的なレビュー
GasGeeks Plumbing & Heating ロゴ

GasGeeks Plumbing & Heating からの回答

Thank you for your review, Carol. We are very happy to hear you will use our first class service again!

5つ星のうち5の評価

GasGeeks...

Gas Geeks were great. I had major problems with my boiler and no hot water. Lewis sorted the problem out very quickly. Would highly recommend! Will definitely use them again.

2024年6月6日
自発的なレビュー
GasGeeks Plumbing & Heating ロゴ

GasGeeks Plumbing & Heating からの回答

Thank you for your review. We were more than happy to help, Lorna. We look forward to working with you in future projects.

5つ星のうち5の評価

System Boiler Replacement.

We recently had a new system boiler installed and are very pleased with the work undertaken by GasGeeks.
Their engineer Lewis was very professional and helpful and had the work completed withing one day as quoted. Their price was also competitive and we would highly recommend them.

2024年6月3日
自発的なレビュー
GasGeeks Plumbing & Heating ロゴ

GasGeeks Plumbing & Heating からの回答

Thank you for your review, Donald. We are very glad to hear you were pleased with the work undertaken by GasGeeks and we want to thank you for putting your trust in us to complete your boiler replacement. We hope you are enjoying your new system.

5つ星のうち5の評価

A rare thing to find a competitive professional company who take pride in the quality of their work. You won't regret using Gasgeeks.

I've had Declan and Lewis out for several jobs in the last year and from simple boiler servicing to installing new drains and feeds for a garrage sink they've impressed on every occasion. Both of them aswell as Heather over the phone are very professional, communicative and willing to take the time to explain things clearly on the day and before hand. They provide a very detailed quote so you have confidence in exactly what you're getting and the price it will cost. A cost which is very reasonable when compared with others and doubley so when you factor in the quality and clenliness of the work they leave. Getting close to the end of a total home renovation and not being too keen on the DIY plumbing side of things. I can atest to how much of a relief it has been to have the skill and reliability of Gasgeeks available to me. I can recommend them with confidence and only wish I had found them sooner.

2024年5月28日
自発的なレビュー
GasGeeks Plumbing & Heating ロゴ

GasGeeks Plumbing & Heating からの回答

Thank you for your review, Fraser. I am glad we have been able to assist you with your home reno and are grateful of your return custom.

5つ星のうち5の評価

GasGeeks were fantastic

GasGeeks were fantastic from start to finish. Good communication setting up initial appointment and then quotes received and accepted easily by email. Super friendly and experienced when at the house and problem with our boiler fixed quickly. Would highly recommend.

2024年5月23日
自発的なレビュー
GasGeeks Plumbing & Heating ロゴ

GasGeeks Plumbing & Heating からの回答

Hi Sarah, man thanks for your review. We are delighted to hear you are pleased with our services. We are always happy to help. Thank you

5つ星のうち1の評価

No show - no gas overnight

Engineer text to say he was running late - no estimated time or ask to confirm is he at home later than appointment time.

Called once and I was unable to pick up call due to being in meeting whilst WFH. Engineer decided to cancel appointment leaving me with no heating, hot water or cooking facilities over night

Company very dismissive and essentially blamed me for not answering 1 call

2024年5月20日
自発的なレビュー
GasGeeks Plumbing & Heating ロゴ

GasGeeks Plumbing & Heating からの回答

Hi KA L,

Many thanks for your review.

As discussed with you via email this morning, our company tried contacting you via 2x members of staff on 2x separate days. One on Friday and twice on Monday, an hour apart, which was the day of the job.

On each occasion there was no response until the last time when you called the engineer back 30minutes after he contacted you.

As a company, no access in property is costly both with time and wasted fuel.

If we do not hear from customers when we are communicating with them especially over a 4day period we have to take the approach that our services are unfortunately not required.

No one is blaming anyone.

Regrettably there has been a breakdown in communication to which we apologise for and we also asked if you wished us to attend at the next available slot possible to minimise any disruption caused with a good will gesture attached on a further few occasions however we still have not heard back from you.

I am sorry you feel this way but even in our attempts to resolve this situation we have been met with no response.

Regards
GasGeeks Plumbing & Heating

5つ星のうち5の評価

Absolutely recommended

This is third time we have had GasGeeks carry out work in our home. Every time we have found the communication, service, attention to detail, respect to our property and quality of work to be fantastic. They are an absolute pleasure to deal with and Declan will take the time to explain things to you. Have no hesitation using them in the future and cannot recommend them enough.

2024年5月2日
自発的なレビュー
GasGeeks Plumbing & Heating ロゴ

GasGeeks Plumbing & Heating からの回答

Thank you for your review, Teresa. We really appreciate you taking the time to do so. We hope you are enjoying your new boiler!

5つ星のうち5の評価

Would use GasGeeks again and recommend to others

Initially asked for a boiler service and advice for replacement. Good value quote from a team who obviously know their business. Not at all pushy but friendly, accessible, reliable service, with excellent communication throughout the whole process. Would use GasGeeks again and recommend to others.

2024年4月19日
自発的なレビュー
GasGeeks Plumbing & Heating ロゴ

GasGeeks Plumbing & Heating からの回答

Thank you for review Susan. Glad we were able to support you with the boiler replacement. We look forward to working with you again in the future.

5つ星のうち5の評価

Excellent service

Boiler serviced and zone valve replaced with no problems. Very efficient and friendly.

2024年4月22日
自発的なレビュー
GasGeeks Plumbing & Heating ロゴ

GasGeeks Plumbing & Heating からの回答

Thank you for taking time to write this review, Gavin. We are glad you are satisfied with the service received.

5つ星のうち5の評価

Angela

Excellent seamless service, on time, lovely staff, very professional, overall delivered a 1st class customer experience!

2024年4月17日
自発的なレビュー
GasGeeks Plumbing & Heating ロゴ

GasGeeks Plumbing & Heating からの回答

Many thanks Angela for this lovely review. Glad we were able to provide you with another great service this year. We really appreciate your loyalty to us here at Gas Geeks Plumbing and Heating!

5つ星のうち5の評価

first class service from gasgeeks

cant thank you enough for the top notch service guys. perfect installation of the 2 radiators and bathroom taps plus our boiler service. really liked that you text and emailed to keep me up to date with when you would arrive and timely reminders , that helped me a lot. lewis was also very prompt and explained in detail what he was going to do on the day. such a nice guy. also like the electronic invoicing and payment process which is something many dont do and could learn a lot from. an absolute pleasure and would highly recommend

2024年3月11日
自発的なレビュー
GasGeeks Plumbing & Heating ロゴ

GasGeeks Plumbing & Heating からの回答

Hi Brian,

Many thanks for your review. We are delighted to be able to help you with what you needed done. We are always happy to help. Any issue, just give us a shout. I have passed on you lovely words to Lewis who is thankful also.

5つ星のうち5の評価

GasGeeks Plumbing & Heating

Declan was a very polite friendly guy, who kept me informed of when he was coming. Nothing was a problem, my job was slightly awkward but he managed to fix the problem & explained exactly what he did to me. Paying for the job was very easy. I would definitely recommend this company

2023年9月28日
自発的なレビュー
GasGeeks Plumbing & Heating ロゴ

GasGeeks Plumbing & Heating からの回答

Thank you Karen. Glad we were able to help you. Always happy to help when called upon

5つ星のうち5の評価

You can trust Declan.

Declan attended a boiler emergency situation. Declan was super responsive, very organised, communicated costs, timings and provided all explanations needed on the day. Boiler was made safe and temporarily operational, and quote was presented for replacement of worn elements. Very professional and trustworthy.

2023年10月24日
自発的なレビュー
GasGeeks Plumbing & Heating ロゴ

GasGeeks Plumbing & Heating からの回答

Thank you Pietrach. Always happy to help

5つ星のうち5の評価

GasGeeks review

GasGeeks managed to finish a job for me that other plumbers couldn't. Communication with them was first rate, and they kept me up-to-date of their ETA. Job was sorted quickly and at a very reasonable price. I'll definitely be using them for all my plumbing and heating going forward.

2023年10月13日
自発的なレビュー
GasGeeks Plumbing & Heating ロゴ

GasGeeks Plumbing & Heating からの回答

Thank you Claire.

We were delighted to help get you sorted to allow you to use your new appliance

Always happy to help so do not hesitate and reach out

Thank you

5つ星のうち5の評価

Installation of combination boiler

From the initial visit to provide an estimate , I found all members of this company to be courteous,polite ,and very well presented. Customer service was excellent, always available to answer any queries I had around installation . The work was carried out to a timescale that allowed me opportunity to cognitively process and physically prepare . Very punctual on the day of installation . At the age of 70yrs I wasn't looking forward to having this necessary work done. I left the house for the day to avoid any possible discomfort but found that on my return, if there wasn't the presence of a lovely new boiler I would not have known any work had taken place . No dust or 'mess ' of any description. From my overall experience , I thoroughly recommend this company .

2023年10月10日
自発的なレビュー
GasGeeks Plumbing & Heating ロゴ

GasGeeks Plumbing & Heating からの回答

Thank you very much Jane for a lovely review. We are delighted to be able to provide you with your new up to date boiler that will Lee you warm for the future. Always happy to help and delighted you put your faith in us to help.

Thank you. Take care

5つ星のうち5の評価

Boiler service

Friendly and helpful

2023年10月25日
自発的なレビュー
GasGeeks Plumbing & Heating ロゴ

GasGeeks Plumbing & Heating からの回答

Thank you Fraser. Always happy to help

5つ星のうち5の評価

10/10

Really good service! Easy to organise and just really friend! Couldn’t ask for any better, will definitely use again.

2023年10月6日
自発的なレビュー
GasGeeks Plumbing & Heating ロゴ

GasGeeks Plumbing & Heating からの回答

Thank you very much Michelle. Delighted we were able to help you. Always here if needed. Take care

5つ星のうち5の評価

Linked up alarms

September 2023. Excellent communication throughout the process. Arrived on time. Friendly and professional. I have already recommended to two other members of my family and they were also very happy with the service. I would not hesitate to use again.

2023年9月4日
自発的なレビュー
GasGeeks Plumbing & Heating ロゴ

GasGeeks Plumbing & Heating からの回答

Thank you Dolores. Glad we were able to help you and your friends and family out. Don’t hesitate to reach out if required again. Many thanks

5つ星のうち5の評価

Intend to use again

The two lads were very punctual,quick and left no mess and we were delighted with the two radiators that they fitted for us, will be using you again to fit other radiators.

2023年9月25日
自発的なレビュー
GasGeeks Plumbing & Heating ロゴ

GasGeeks Plumbing & Heating からの回答

Thank you Mark. It was our pleasure to help fit some lovely stylish radiators for you. Always happy to help if needed. Thanks

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