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Chip レビュヌ 4,601

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TrustScore 5段階評䟡の4.5

4.4

非銀行系金融サヌビス
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5぀星のうち5の評䟡

With no prior experience in stocks and shares I joined Chip, who helped me set up my savings. Recently I found my memory loading and unable to recall steps to change my accounts. I was contacted by... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Have had no issues at all with Chip in the last couple of years and have only closed my account due to more competitive interest rates elsewhere. Customer service to close account has been very good (... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Needed to contact help desk, but no phone number, only an email, so didn't know what to expect with response times, but I got a helpful reply within half an hour from an actual person who sorted out... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

For many years a happy customer and investor. But recently i have been consolidating my stocks isas on to another platform (not chip). Transfering 3 isas into the other platform from 3... もっず芋る

䌁業が回答したした

䌁業情報

  1. 非銀行系金融サヌビス

Chip に぀いお

圓該䌁業による蚘述

      Download Chip App      Chip Instagram        Chip LinkedIn      Chip LinkedIn  

Chip is here to make your life wealthy; we offer one simple, personalised experience to manage, grow and protect your wealth. That’s why we’ve been crowned ‘Best Personal Finance App’ in 2025, 2024, 2022, 2019 at the British Bank Awards.

With Chip you can:

      
  • Start investing from £1 with our range of investment funds.
    •   
  • Build wealth tax-free1 with our Cash ISA and Stocks & Shares ISA.
    •   
  • Track your entire investments and savings portfolio in one place.
    •   
  • Set your financial goals, link an account and save for those milestone moments.
    •   
  • Our smart features, like autosaving and recurring deposits, help make investing and saving seamless and easy.
    •   
  • Open any of our savings accounts completely free within minutes2.
    •   
  • All savings accounts in Chip are eligible for FSCS protection on up to £85,0002.
    •   
  • UK-based customer support available 7 days a week.

Everything else you need to know:

      
  • Seccl Custody Limited is the ISA Manager for our Stocks and Shares ISA. A monthly or annual ChipX membership is required for certain funds selected within a Stocks and Shares ISA. Fund management charges apply. ISA limits apply. Invest £20k per tax year.
    •   
  • Chip is a trading name of Chip Financial Ltd, authorised and regulated by the FCA (FRN: 911255). ClearBank Limited is the account provider for our savings accounts.
    •   
  • Chip Financial (Investments) Ltd is authorised and regulated by the Financial Conduct Authority, under firm reference number 1005114.
    •   
  • When investing, your capital is at risk. 1Tax treatment depends on individual circumstances and may be subject to change in the future. Chip does not provide tax or financial advice.

連絡先

4.4

優良

TrustScore 5段階評䟡の4.5

4601件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

Trustpilot では、本物の人間によるコンテンツに重きを眮いおいたす。ただし、この䌁業は返信原皿の䜜成に圹立぀ AI 支揎ツヌルにもアクセスするこずができたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

Excellent support from Admin

I had problems with changing my password because the photograph of my driving license couldnt be read.
However when I asked for help changing it, there was immediate response and sorted out the change of password

2026幎3月25日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Anne,

We really do appreciate your patience during the verification process. We are glad our team could assist you promptly when the ID photograph was unreadable, ensuring your password change was completed successfully and securely.

The Chip Team

5぀星のうち5の評䟡

Banking glitch

Had a banking glitch this morning but his was explained & sorted easily.
Thank you

2026幎3月25日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Gary,

Thank you very much for your feedback. We are pleased to hear that the banking glitch was resolved quickly and effectively for you. Ensuring that technical issues are handled with minimal disruption is always what we aim for.

The Chip Team

5぀星のうち5の評䟡

1st class service by Rikki

I had a unusual technical issue that did not allow me to link my account to current account. When I explained to customer service rep, Rikki she was very helpful in putting me at ease and although the issue was not resolved for 24 hrs, Rikki did make the required transfer to my account immediately and therefore put my mind at ease. The service she provided was professional, informed, patient, empathetic and clear in her guidance. I was so impressed I have written this review, well done Rikki, you are a credit to yourself, your team and Chip.

2026幎3月20日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Robert,

Thank you very much for sharing your experience. We are delighted that Rikki provided such an exceptional level of professional and empathetic support during your technical inquiry. Ensuring our users feel secure and informed during complex issues is vital, and we will be certain to pass your high praise along to Rikki.

The Chip Team

5぀星のうち5の評䟡

Wanted to know a few questions from


Wanted to know a few questions from chip , sent an email and got a reply in a couple of hours . Chip is definitely in my opinion the best and easiest to navigate savings app . Highly recommend chip to anyone looking to grow their wealth at a steady and easy pace.

2026幎3月20日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Laurence,

We really do appreciate your recommendation. Our goal is to provide a seamless and intuitive environment for our users to grow their wealth, and it is gratifying to know that our app’s navigation and our team’s responsiveness have supported your financial goals.

The Chip Team

5぀星のうち5の評䟡

Everything was easy to understand

Everything was easy to understand. And service is spot on. Many thanks 😊

2026幎3月24日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Keith,

Thank you for your wonderful feedback! We are pleased to hear that you found our platform easy to understand and that our service met your expectations. Providing a transparent and efficient experience is a core priority for us and we appreciate your recognition of our efforts.

The Chip Team

5぀星のうち5の評䟡

Question asked

Question asked asked and answered

2026幎3月24日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Le,

Thank you for your review! We aim to ensure that all queries are handled with clarity and speed. We are glad we could provide the answers you needed promptly.

The Chip Team

5぀星のうち5の評䟡

Fantastic service

Fantastic service, so friendly and knowledgeable. Cannot recommend Chip highly enough.

2026幎3月23日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Stephen,

We appreciate your recommendation. Our goal is to pair advanced financial technology with a support team that is both knowledgeable and approachable. It is rewarding to know we have met that standard for you.

The Chip Team

5぀星のうち5の評䟡

Chip offers a great flexible cash ISA

Chip offers a great flexible cash ISA. Customer service agents are professional, attentive and friendly.

2026幎3月23日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi John,

Thank you for your feedback. We are pleased that you are enjoying the features of our Flexible Cash ISA and that our team has provided the professional and attentive service we strive for. We appreciate your ongoing support!

The Chip Team

5぀星のうち3の評䟡

TAKES TOO LONG TO GET YOUR MONEY

Generally the app is not too bad for earning some tax free ISA interest by using their stocks and shares ISA's.
My beef is it takes far too long for CHIP to send the money to your bank, on average, 3 -4 days.
I regularly send money to Australia which usually takes less than 24 hours to get to the other side of the world.
Why therefore does it take so long for my money to get to a UK bank account from their UK account?
Earning money from the interest while having the money in their account rather than mine is the likely answer but they are not going to own up to that.

2026幎3月23日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Ralph,

Thank you for your candid feedback regarding our withdrawal process. We understand that a 3-4 day wait can be frustrating. To clarify, while standard bank transfers are often instant, ISA withdrawals involve the selling of underlying assets and a settlement period required by our partner banks and regulators. Please be assured that Chip does not benefit from interest during this transit period; the timeline is purely a result of the standard financial clearing process for investment products for BACS payments. We are constantly working to streamline these windows to get your funds to you faster.

The Chip Team

5぀星のうち5の評䟡

I was pleasantly surprised by the service

I was pleasantly surprised by the quality of the service. I deal with attendants all day long, and this experience was truly impeccable. My issue was resolved quickly, and the representative who assisted me was both friendly and efficient. Was not sure if his name could be mentioned here or not....

2026幎3月17日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Grace,

We really do appreciate your kind words. It is a significant compliment to hear that your experience with us stood out so positively compared to your daily interactions. Regarding your query, we always welcome the mention of our representatives by name as it helps us recognize their hard work. We are delighted we could resolve your issue so effectively!

The Chip Team

5぀星のうち5の評䟡

Perfect customer service from Chip

Perfect customer service from Chip . I suspected that my account may be compromised , I contacted Chip by email , they replied promptly and reassured me that my funds were safe . My account was temporarily blocked while I investigated . When I was ready my account was recovered immediately . Thank you Chip.

2026幎3月23日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Sally,

Thank you very much for your review. We take the security of your funds and personal information with the utmost seriousness. We are glad that our team could act promptly to secure your account and assist with a swift recovery once you were ready. Your safety and peace of mind remain our top priority.

The Chip Team

5぀星のうち5の評䟡

If you’re reading this you NEED Chip!

Chip have great customer service. Nothing is ignored. No matter your financial situation, EVERYONE needs Chip in their life!

2026幎3月18日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Campbell,

We appreciate your feedback. Trust, reliability, and effective resolution are the pillars upon which we build our service at Chip. It is rewarding to know that these values are reflected in your experience with us.

The Chip Team

5぀星のうち5の評䟡

Trust, reliability and resolution is key

My husband introduce me to Chip account. Recently, I encountered a problem connecting my bank. It took quite awhile before I received the verification code. Then it all came it at the same time. Bank account linked reconnected. But before that, the Chip team was there to ensure that if I need money they will assist. And they did! Thank you.

For me trust, reliability and resolution is key

2025幎11月22日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Zeena,

Thank you for sharing your experience. We apologize for the delay you encountered with the verification codes, but we are pleased that our support team was able to provide the necessary reassurance and assistance in the interim. Ensuring you have access to your funds and feel supported during technical hurdles is exactly what we aim for.

The Chip Team

5぀星のうち5の評䟡

Attentive and knowledgeable staff

Superb service within minutes from Ben today. First rate!

2026幎3月19日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Colin,

Thank you for the excellent review. We strive to ensure that all customer inquiries are addressed with both urgency and expertise. It is gratifying to hear that Ben provided this high level of service and I will be sure to pass this on to him!

The Chip Team

5぀星のうち5の評䟡

Customer Service from Chip 5*

Customer Service from Chip - fantastic. Able to assist me promptly and directly - responses within minutes! Thank you!

2026幎3月18日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi HBW,

We know your time is precious, so we try to be as snappy as possible. It’s great to hear our team hit the mark for you. Thanks for the 'fantastic' review, it really made our day!

The Chip Team

5぀星のうち5の評䟡

Quick professional 1st class service.

2026幎3月19日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Deborah,

Thanks so much for the high praise! We really appreciate you taking the time to share this, as we always aim for this to be the level of service we provide for every Chip member.

The Chip Team

5぀星のうち5の評䟡

Problems relinking chip to my own bank

Just one email to chip regarding a problem i had trying to relink my account with my bank and within a few minutes i recieved a reply stating that it would be forwarded to an agent . within another few minutes i recieved another email from the agent ( Ben) who gave me instructions as to what steps i needed to do to sort it. Ten minutes later i had completed the relinking and emailed Ben to thank him . Now thats what i call efficient .

2026幎3月13日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Steven,

We know technical hiccups are a pain, so we’re really glad we could get you back on track so quickly as we know that access to your funds should be as simple as possible.

I will be sure to pass your kind words onto Ben!

The Chip Team

5぀星のうち5の評䟡

I have been dealing with Chip for over


I have been dealing with Chip for over a year and their level of service has been consistently excellent. They are very easy to contact and very pleasant to deal with. They offer a good range of products which are explained in detail, with someone always on hand to help.

2026幎3月16日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Gerald,

Thank you for your review. We are pleased to hear that our service has remained consistently excellent throughout your first year with Chip. Providing a comprehensive range of products supported by detailed guidance is always a priority for us, and we are always here to support you going forwards.

The Chip Team

5぀星のうち5の評䟡

The best platform

The best platform. Fact.

2026幎3月16日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Jack,

We really do appreciate your definitive endorsement of the Chip platform! Our team is committed to maintaining a high standard of excellence, and receiving such positive feedback is a significant motivation for us. Thank you for being a valued member of our community.

The Chip Team

5぀星のうち5の評䟡

Customer service

Customer service, They have been absolutely great as far as I am concerned. I can only recommend Chip.

2026幎3月14日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Mr Simmonds,

Thank you for your recommendation. We are dedicated to providing an exceptional service experience, and it is rewarding to hear that our team has met your expectations. We look forward to continuing to support your financial journey!

The Chip Team

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