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Chip レビュヌ 4,601

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TrustScore 5段階評䟡の4.5

4.4

非銀行系金融サヌビス
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5぀星のうち5の評䟡

With no prior experience in stocks and shares I joined Chip, who helped me set up my savings. Recently I found my memory loading and unable to recall steps to change my accounts. I was contacted by... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Have had no issues at all with Chip in the last couple of years and have only closed my account due to more competitive interest rates elsewhere. Customer service to close account has been very good (... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Needed to contact help desk, but no phone number, only an email, so didn't know what to expect with response times, but I got a helpful reply within half an hour from an actual person who sorted out... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

For many years a happy customer and investor. But recently i have been consolidating my stocks isas on to another platform (not chip). Transfering 3 isas into the other platform from 3... もっず芋る

䌁業が回答したした

䌁業情報

  1. 非銀行系金融サヌビス

Chip に぀いお

圓該䌁業による蚘述

      Download Chip App      Chip Instagram        Chip LinkedIn      Chip LinkedIn  

Chip is here to make your life wealthy; we offer one simple, personalised experience to manage, grow and protect your wealth. That’s why we’ve been crowned ‘Best Personal Finance App’ in 2025, 2024, 2022, 2019 at the British Bank Awards.

With Chip you can:

      
  • Start investing from £1 with our range of investment funds.
    •   
  • Build wealth tax-free1 with our Cash ISA and Stocks & Shares ISA.
    •   
  • Track your entire investments and savings portfolio in one place.
    •   
  • Set your financial goals, link an account and save for those milestone moments.
    •   
  • Our smart features, like autosaving and recurring deposits, help make investing and saving seamless and easy.
    •   
  • Open any of our savings accounts completely free within minutes2.
    •   
  • All savings accounts in Chip are eligible for FSCS protection on up to £85,0002.
    •   
  • UK-based customer support available 7 days a week.

Everything else you need to know:

      
  • Seccl Custody Limited is the ISA Manager for our Stocks and Shares ISA. A monthly or annual ChipX membership is required for certain funds selected within a Stocks and Shares ISA. Fund management charges apply. ISA limits apply. Invest £20k per tax year.
    •   
  • Chip is a trading name of Chip Financial Ltd, authorised and regulated by the FCA (FRN: 911255). ClearBank Limited is the account provider for our savings accounts.
    •   
  • Chip Financial (Investments) Ltd is authorised and regulated by the Financial Conduct Authority, under firm reference number 1005114.
    •   
  • When investing, your capital is at risk. 1Tax treatment depends on individual circumstances and may be subject to change in the future. Chip does not provide tax or financial advice.

連絡先

4.4

優良

TrustScore 5段階評䟡の4.5

4601件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

Trustpilot では、本物の人間によるコンテンツに重きを眮いおいたす。ただし、この䌁業は返信原皿の䜜成に圹立぀ AI 支揎ツヌルにもアクセスするこずができたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

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5぀星のうち4の評䟡

Chip ISA


I found Chip online as I was looking for a Cash ISA.
Their signing on policy was easy and their app is very efficient and easy to use.
They offer attractive ISA products which are competitive.
And their online help is both professional and efficient.
I recommend Chip.

2026幎4月6日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Philip,

Thank you for your detailed review. We are pleased that our Cash ISA products and straightforward onboarding process met your requirements. Providing a professional, efficient experience from signup to support is fundamental to our service and we value your recommendation and your trust in our platform.

The Chip Team

5぀星のうち5の評䟡

Great App, Great Support

It’s a great app with brilliant support. I had trouble logging in after an app update and Ben was superb. Can’t recommend highly enough!

2026幎4月7日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Nick,

We appreciate your recommendation. It is rewarding to know that Ben provided the superb support needed to resolve your login issue following the recent app update. We strive to maintain both app stability and responsive support to minimize any disruption for our users. We will be sure to share your thanks with Ben!

The Chip Team

5぀星のうち5の評䟡

Great support from the team.

Had a slight issue and raised a query on the on the line chat.
This was dealt with very quickly and my issue was resolved.
Very happy with the whole process and the support from the team member dealt with my issue.

2026幎3月31日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Elfazio,

Thank you for your feedback. We are pleased to hear that our online chat support was able to resolve your query quickly and to your satisfaction. Ensuring a smooth and efficient resolution process is always what we aim for.

The Chip Team

5぀星のうち5の評䟡

Asked question

Asked question, and replied quickly.

2026幎4月7日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Nick,

We appreciate your feedback. Providing prompt and accurate responses is always what we aim for. Thank you for choosing Chip for your savings.

The Chip Team

5぀星のうち5の評䟡

I was having issues with the security


I was having issues with the security check. It took many attempts but all the way I had excellent support and encouragement from Usamah. Together we got there in the end and I was able to continue transferring funds again. I think there are probably more glitches to come but with the incredible support, I feel confident and will continue banking with Chip so long as the interest rates are good! Thanks Usamah and the team.

2026幎3月27日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Mimi,

Thank you for sharing your experience. We are delighted that Usamah’s support helped you navigate the security check process. While technical hurdles can be frustrating, our team is committed to ensuring you can manage your funds with confidence. We will share your thanks with Usamah and the rest of the team.

The Chip Team

5぀星のうち5の評䟡

Excellent service

Excellent service! Up to date and informed of any changes. Best information.

2026幎4月1日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Adrienne,

Thank you for the positive review. We believe that keeping our users informed of any updates or changes is essential to a high quality service experience. We are glad you find our communication effective and up to date.

The Chip Team

5぀星のうち5の評䟡

This is an excellent product with a great App

This is an excellent product with great customer service. I recently had a difficulty with my bank card. The support that Chip gave me was professional and patient.
I know that they are really reliable for both deposits and withdrawals. Their app works well and they are my #1 instant place to save.

2026幎3月26日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Charles,

We really do appreciate your kind words. It is gratifying to hear that our support team assisted you professionally through your card difficulties. We strive to remain a reliable destination for your deposits and withdrawals going forwards.

The Chip Team

5぀星のうち5の評䟡

Had an account enquiry which was dealt


Had an account enquiry which was dealt with quickly by email. I sought some clarification which again was answered quickly and succinctly. Excellent service.

2026幎3月30日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Jim,

Thank you for your feedback. We are pleased that our team could provide quick and succinct clarifications regarding your account enquiry. Maintaining a clear and efficient communication channel is a priority for us, and we appreciate your recognition of our service standards.

The Chip Team

5぀星のうち1の評䟡

You have not a swered my last question

You have not a swered my last question. Unfortunately when i replied I said Tha ks very much for the explanaruon. Ut afterwards i wrote that i was still not satisfied and asked more a out the missing wntry where it changed from 484 to 483. This was ryped unfortunately on down the email and was not seen by your staff. Please expkain why that xeucial 484 qas chabged to 483

2026幎3月28日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Gary,

We apologize for overlooking the additional details in your correspondence, could you kindly reach out to us at hello@getchip.uk via email so one of our team can look further into this with you?

The Chip Team

5぀星のうち4の評䟡

Took a bit to resolve as I kept getting


Took a bit to resolve as I kept getting blocked from my account, but eventually got it resolved.

2026幎3月24日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Damo,

Thank you for your patience while we resolved your account access issue. While our security protocols are designed to keep your funds safe, we are pleased to hear that your access has been successfully restored after the initial delay.

The Chip Team

5぀星のうち5の評䟡

Good help centre with prompt helpful


Good help centre with prompt helpful service.

2026幎3月28日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi George,

Thank you for your feedback. We are glad our Help Centre resources and support staff provided the prompt assistance you required. We value your continued support of the Chip platform.

The Chip Team

5぀星のうち5の評䟡

Amazing

Saving with Chip is excellent as the app is so easy to use and everything is simple and well set out. Customer Service is amazing. They reply to emails very promptly and are extremely helpful. Top Notch.

2026幎3月28日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Gill,

We really do appreciate your high praise. Designing an intuitive app and providing prompt, helpful email support are our primary goals. It is rewarding to know you find saving with Chip to be a top notch experience and I will be sure to pass this along to the team.

The Chip Team

5぀星のうち5の評䟡

Help was offered quickly

Help was offered quickly, and felt very friendly! My problem was completely sorted.

2026幎3月24日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Penny,

Thank you for the positive review. We are delighted that your issue was completely resolved and that you found our support team both quick and approachable. We look forward to continuing to support your savings.

The Chip Team

5぀星のうち5の評䟡

Excellent customer service

My query was dealt with in an efficient and friendly manner

2026幎3月24日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Christine,

Thank you for sharing your experience. We believe that professional service is most effective when delivered in a friendly manner, and we are pleased our team met that standard for you while handling your query.

The Chip Team

5぀星のうち5の評䟡

Problem solved with solving my problem

Really helpful with solving my problem, quickly and efficiently.

2026幎3月20日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi there,

We really appreciate your feedback. Our team aims to address every inquiry with a focus on both speed and accuracy, and we are glad we could resolve your problem efficiently on this occasion.

The Chip Team

5぀星のうち5の評䟡

Prompt response

2026幎3月25日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Christina,

Thank you for your review. We understand that timely communication is vital in the financial sector, and we are glad to hear our team responded promptly to your needs.

The Chip Team

5぀星のうち5の評䟡

Excellent app for investment also


Excellent app for investment also prompt and efficient customer service.

2026幎3月29日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Raman,

Thank you for your high praise. We are committed to offering a premier investment platform supported by prompt and efficient customer service. We appreciate your recommendation and your trust in Chip.

The Chip Team

5぀星のうち5の評䟡

Quick service

I was concerned I would have to wait a few days for answer to my problem.
However I had a reply within the hour with clear and precise instructions to rectify issue which was a success.
I have also had a follow up email to ensure I was happy with correspondence .

2026幎3月23日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Elaine,

We are really pleased we could exceed your expectations by resolving your issue within the hour. Providing clear instructions and following up to ensure your total satisfaction is central to our service standard. Thank you for your kind words.

The Chip Team

5぀星のうち5の評䟡

Easy to contact

2026幎3月26日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Alan,

Thank you for your feedback. Maintaining a high level of accessibility for our users is a core objective at Chip, and we are glad you found it easy to reach our support team whenever necessary.

The Chip Team

5぀星のうち5の評䟡

Fast response

Excellent speedy reply to my ISA question. Well done.

2026幎3月26日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Cliff,

Thank you for your review. We recognize that clarity regarding ISA accounts is essential for our investors, and we are delighted that our team provided a speedy and helpful response to your specific inquiry.

The Chip Team

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