Ginco レビュー 

164
TrustScore 5段階評価の3.5

3.7

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Very disappointed with both the product quality and customer service. I received several stale and old items: sunflower seeds were moldy and bitter and clearly old, coated peanuts were stale, and w... もっと見る

企業が回答しました

5つ星のうち5の評価

I have been buying from "Ginco" for over a year now so I can speak with experience. They sell an enormous range of nuts, lentils and various dried fruit items (cranberry, sultana, currants etc). They... もっと見る

5つ星のうち5の評価

This company is great to deal with! The website is easy to navigate and has a huge selection of competitively priced, high quality products which are dispatched and delivered really quickly. My latest... もっと見る

5つ星のうち5の評価

Best Pork Crunch in the business. Both my dog and I love them. I've given up every other snack in the world to continue enjoying the original little beauties - and I'm losing weight!


連絡先

3.7

まあまあ

TrustScore 5段階評価の3.5

164件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 50%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.7

すべてのレビュー

(164)

過去12か月のレビュー数: 59

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

I wish I could give them less than one…

I wish I could give them less than one star. They are completely fraudulent. I spent around £85 on their poor-quality products after seeing their ad on Instagram and I deeply regret it.
I tried to contact their customer service but they were completely useless. On top of that they wanted me to pay extra just to get a refund is what they suggested..
Overall, their products are tasteless, soggy, and oily, probably the cheapest quality you could ever find. Plus, I have been having dry fruit and nuts for over 30 years..

2026年4月17日
自発的なレビュー
5つ星のうち4の評価

Order was delivered on time

Order was delivered on time. Have not checked all the nuts. Quality looks good. Without testing nuts, I couldn’t make tick it five star at the moment. This is first ever time to deal with Ginco. I hope to continue buying products from them if the quality of the products and services are good in future as well. Thank you

2026年3月31日
自発的なレビュー
5つ星のうち1の評価

I am a regular customer.

I am a regular customer.
Before this incident i had complained about the quality and packaging but Ginco didnt bother.
This time again the packets were all opened and half empty when I opened the parcel and my dry fruits were all over the box.
Complained to DPD as well.

2026年3月29日
自発的なレビュー
Ginco ロゴ

Ginco からの回答

We have not received any evidence.
If you have complained to dpd then you should be leaving the review for them not us.

5つ星のうち3の評価

I ordered 10kg of almonds

I ordered 10kg of almonds, they arrived today and straight away I weighed the product. Not 10kg as advertised but 9.3kg. I know that’s not a massive difference but it’s the orinciple of the matter. Disappointing.

2026年3月28日
自発的なレビュー
Ginco ロゴ

Ginco からの回答

Thanks for your business and review.
All our scales are calibrated and home weighing scales are not able to weigh bags of 10kg accurately. Intact we are so confident that if you can prove that the weight is actually less even by 10 grams we will refund you in full and you can keep the goods as well.
Now thats principle.
We await your live video of sealed bag on a proper scale.
Please share with me directly on WhatsApp 07710405018.

Thanks
Best regards

5つ星のうち1の評価

Our order was sent to an old address…

Our order was sent to an old address due to an issue with their payment system. The company acknowledged the system problem, but was unapologetic and refused to offer a refund or replacement. Admittedly, if I had checked the detail on their order acknowledgement email I would have spotted the error, so I would have accepted a compromise solution but they just ignored my emails.

2026年3月10日
自発的なレビュー
Ginco ロゴ

Ginco からの回答

I would like to clarify that there is nothing wrong with our payment system. We use Shopify, and all delivery details are entered directly by the customer. We do not have any control over that. The order was received on the 9th and delivered on the 10th to the address that was provided when the order was placed. We did receive an email to change the address on the 10th, but it was too late as the goods were already delivered.
IT IS NOT OUR FAULT

5つ星のうち5の評価

Extremely helpful and supportive.

Extremely helpful and supportive.
Always available on other end to answer all queries promptly and efficiently. Very pleased with recent purchase.
Well done!

2026年3月9日
自発的なレビュー
Ginco ロゴ

Ginco からの回答

Thanks
Much appreciated

5つ星のうち5の評価

Really impressed

Excellent quality of rococo beans and nuts. I was truly impressed. I had an issue and the customer service was prompt and helped resolving the issue. Will definitely recommend them and I look forward to buying more products from them.

2026年2月14日
自発的なレビュー
Ginco ロゴ

Ginco からの回答

Thanks for your business and support.
Much appreciated

5つ星のうち5の評価

Always great to do business with Ginco

Always great to do business with Ginco. The quality of their products was especially what drew me to becoming a regular customer. I used to be with Grapetree for years, but quality became an issue.
Slick ordering and processing has been second to none.
Well done. Richard P.

2026年3月3日
自発的なレビュー
5つ星のうち1の評価

Serious Hygiene Issue – Stale and Insect-Infested Nuts

This was one of the worst food purchases I have made.
The walnuts and almonds smelled stale, and multiple pieces were infested with insects. Selling food in this condition is unacceptable and unsafe.
This shows a serious lack of hygiene and quality control.
I will not be buying from this store again.

2026年2月25日
自発的なレビュー
5つ星のうち2の評価

Bad quality of cashews

Hello,
I ordered broken cashews abd whole cashews. On your website you promised that they are fresh stock
But the cashews i got to deliver was very bad quality. They are looking like very inferior quality.The cashews colour is in brownish and size also very small.
I trust your site and ordered first time and spent 75 pounds. Iam very much disappointed. I ordered 10 kgs if Quinoa, but that one also 250 gm less in weight.

2026年2月19日
自発的なレビュー
Ginco ロゴ

Ginco からの回答

The cashews you bought are small pieces which clearly mentions average quality and suitable for cooking, you cannot expect us to send you top quality without paying for the correct goods.
And you cannot use a home scale to weigh 10kg bag which is dangling in air and expect it to show correct weight.
All our weighing scales are calibrated and we often pul a bit extra.
Why have you not provided any evidence to us prior to writing this review.

5つ星のうち5の評価

Fantastic company, great service, great prices.

I've ordered several times now because there is nowhere better to buy nuts from, they are so fresh and of great quality. Their prices are great too. I had a problem with Royal Mail delivery once, the Ginco team dealt with it with good grace and reimbursed me for a damaged item immediately. It's hard to recommend this company enough!!

2026年2月18日
自発的なレビュー
5つ星のうち5の評価

Highly Recommended

I have purchased from Ginco in the past and found their products to be top quality. They delivered swiftly and with no fuss. I bought psyllium husk this time and the same is true. I would highly recommend this company for people looking for premium quality wholefood products.
Thank you

2026年1月31日
自発的なレビュー
5つ星のうち5の評価

Great products.

Great products.
Came so quickly within 24hrs in fact.
Items were as described will be shopping again.
Thank you kindly guys n girls ❤️

2026年1月18日
自発的なレビュー

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報