J’ai été épatée de la facilité et la rapidité avec laquelle j’ai pu commander et recevoir mon colis. En plus j’ai eu le droit à un petit cadeau.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I purchased my Baton Light here in the USA from a reputable company and loved it. Alas, due to my placement, my husband knocked it down one too many times resulting in no light except by beatin... もっと見る
企業が回答しました
Some 5 or more years ago, I purchased a Gingko Octogonal lamp for its superb design. The lamp functioned well but late last year the mechanism failed. Contact with the company by email delivered a... もっと見る
企業が回答しました
Ordered a replacement bulb in July 2025. Several days later I was told it was out of stock but would be available in September so I agreed to wait. After not hearing anything more I contated Gingko... もっと見る
企業が回答しました
企業情報
当該企業による記述
We believe that good design should be simple but elegant, sustainable but unique, functional but also long lasting – This philosophy has inspired us to create our innovative and stylish designs that have now won a number of international awards. We have now become a leader in the premium design-led home and gift sector in the UK and across many other European countries. Using the latest technology and a fresh, modern approach, we bring elegance and practicality together in a seamless and sustainable way, enabling us to create lighting, accessories and timepieces that will bring something truly special to your home. We’re now based in Kenilworth Warwickshire, the Shakespeare’s county, and we live outside the town of Warwick with our two beautiful children. We feel proud of what we have achieved and we know that you will feel the same pride in selling and owning our beautiful products.
連絡先
Unit C23c Holly Farm Business Park Honiley, Kenilworth, CV8 1NP, Kenilworth, 英国
- +44 1926 676 527
- contact@gingkodesign.co.uk
- gingkodesign.com
4.5
優良
188件のレビュー
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent company and brilliant products
Excellent company and brilliant products. On our last order we had a slight issue which was sorted out 100 per cent.
2025年8月26日
Gingko Design からの回答
Thank you for taking the time to leave a review. We're really sorry to hear that there was a slight issue, although we're glad that it has been sorted for you. Thank you for your custom.
When my Octagon lamp took a tumble…
When my Octagon lamp took a tumble recently and ceased to work, I contacted Ginko Design. I received incredibly helpful initial advice, and when that was unsuccessful, an offer of replacement. As they were based in the UK (the other side of the world) from home in Australia, this exceeded all expectations. I received great communications from Michael and colleagues who followed-up the next day. Ginko Design - beautiful products plus amazing after-sales experience!
2025年7月15日
自発的なレビュー
Gingko Design からの回答
Thank you so much for taking the time to leave a review - we're thrilled to read that you're happy with your Gingko experience.
The product arrived on time
The product arrived on time, but I had to pay a $20..?? tarriff to be sure it would be delivered.
2025年8月28日
Gingko Design からの回答
Thank you for taking the time to leave a review. Please email customerservices@gingkodesign.co.uk and we will reimburse you for any charges from the courier. We apologise dearly for any inconvenience caused.
Beautiful speaker
Beautiful speaker , I had one and got a second one when a sale was on. Good service, good quality speaker. Received on good order, very quickly
2025年8月26日
Gingko Design からの回答
Thank you for taking the time to leave a review, and for your loyalty. We're really happy to hear that you're happy with your Gingko experience.
Gingko Design からの回答
Thank you for taking the time to leave a review.
Gingko Design からの回答
Thank you for leaving such a lovely review, we truly appreciate it.
Great quality lights
Tha Amber crystal lights (solar system) are excellent quality and are very beautiful.
2025年8月27日
Gingko Design からの回答
Thank you for taking the time to leave a review, the solar system design is super popular & loved by many.
Gingko Design からの回答
Thank you so much for leaving a review.
Gingko Design からの回答
Thank you so much for taking the time to leave a review. We're happy to hear that you're happy with the service.
Guter Service
Tolles Produkt und einfache, rasche Abwicklung meiner Bestellung. Ich werde wieder mal bestellen.
2025年8月26日
Gingko Design からの回答
Thank you for taking the time to leave a review, and thank you for your loyalty. We look forward to receiving your next order.
Top quality product
Top quality product. Worth the money compared to the cheaper alternatives.
2025年8月26日
Gingko Design からの回答
Thank you so much for leaving a review. We're so happy to hear that you're happy with your item.
The ClickClock is a brilliant gift
The ClickClock is a brilliant gift for a teenager or an oldie. It is fun, novel and inexpensive. It was dispatched promptly and is easy to use, at the click of your fingers. Ideal for the bedside table
2025年8月21日
自発的なレビュー
Gingko Design からの回答
Thank you so much for taking the time to leave a review, we truly value your feedback.
Gingko Design からの回答
Thank you so much for leaving a review, and for your ongoing support. We hope that you enjoy your new items.
dialogal and humane approach
dialogal and humane approach
nice to get a phone call about my purchase - personal and meaningful in todays world of recorded messages and non-communication other than through email chains
2025年8月4日
Gingko Design からの回答
Thank you for taking the time to leave a review - we're glad to hear that you're happy with our service level.
Order still not delivered after 2 months
I placed an order for The Edge Light Alarm Clock (pink) on June 7th and received an email confirming that the order was being processed. However, it has now been two months and I have still not received the order (13437).
I have sent Gingko three emails requesting an update but have not received any response.
I would appreciate it if you could confirm the shipment status of my order as soon as possible. If the order cannot be fulfilled, please process a refund.
Thank you for your prompt attention to this matter.
2025年8月9日
自発的なレビュー
Gingko Design からの回答
We're so sorry that there was an issue with your shipment, and that you did not receive a response to your emails - as we have discussed this week, we have no record of receiving any emails from you.
We're really glad that a replacement shipment has now been sent in order to resolve the matter for you.
Once again, we apologise dearly for the inconvenience and thank you for your understanding.
Gingko Design からの回答
Thank you for taking the time to leave a review - we're thrilled to hear that you love your item.
Great service and product
Website was really easy to use, delivery was fast and the lamp I purchased is brilliant
2025年7月2日
Gingko Design からの回答
Thank you for taking the time to leave a review, we truly value your feedback.
Productos de buena calidad
Productos de buena calidad y excelente diseño. Envio rápido. Excelente atencion al cliente
2025年6月26日
Gingko Design からの回答
Thank you so much for leaving such a lovely review.
A nice little portable quiet fan
A nice little portable quiet fan for dining in the garden and much appreciated with the weather being so hot 🥵
2025年6月26日
Gingko Design からの回答
Thank you for taking the time to leave feedback. We're glad to hear that your item is getting put to good use.
Gingko Design からの回答
Thank you for leaving a review, and for your ongoing support - we really appreciate it.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。