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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

I tried to find out if I can get the original Sonocent. I was hoping that they brought it back, after replacing it with the (supposedly better) 'Glean', which is woefully inadequate. It seems I could,... もっと見る

企業が回答しました

5つ星のうち5の評価

I have been loving this app. It makes note taking so much easier, and if you’re not good at writing notes but still want to look back at the important bits, it allows you tell yourself where you want... もっと見る

企業が回答しました

5つ星のうち4の評価

I have found Glean to be really helpful with recording lectures and also marking important areas within the recording which I can revisit later to add notes in. However I have found it disappointing t... もっと見る

企業が回答しました

5つ星のうち4の評価

I haven't used it yet as I've been told I cant use with firefox, which I have been using for years and feels comfortable and safe and I like that it is a community-run and it gives me a voice in how... もっと見る

企業が回答しました

企業情報

  1. ソフトウェア企業

当該企業による記述

Glean is the antidote to information overload for improved student success. Our inclusive learning technology empowers 100,000s of students with a proven note taking process. Designed for students of all abilities, Glean for Education facilitates learning across campus with a suite of tools that build 21st century skills.


連絡先

3.5

まあまあ

TrustScore 5段階評価の3.5

33件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

この企業のTrustpilot 利用方法

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

I haven't used it yet ,as,been told cant run on firefox…

I haven't used it yet as I've been told I cant use with firefox, which I have been using for years and feels comfortable and safe and I like that it is a community-run and it gives me a voice in how it is run!
With multiple learning difficulties, these things are important. I don't want to use another one as they hijack my firefox

2022年1月23日
自発的なレビュー
Glean ロゴ

Glean からの回答

Hello.Thank you for the 4 stars.
Glean does only work on the Chrome and Edge browsers, unfortunately it won't work on Firefox.
I understand the frustration when you can't use your preferred browser. You could just use Chrome to access Glean (it's mostly what I do, as I prefer to work from a different browser as well).
If you need help getting Glean working in Chrome then please reach out to our support team again. You can always get in touch at support@glean.co Regards, David.

5つ星のうち3の評価

Lots of room for improvement

Lots of room for improvement. The app doesn't have the same features as the desktop version. Tablets are the future notebooks and there should be stylus compatibility and slide import options. All desktop features and more should be accessible on the app version.

2022年1月18日
自発的なレビュー
Glean ロゴ

Glean からの回答

Hi Zoe, thanks for taking the time to leave a review and also the honesty.

I am the bearer of good news.......feature parity is something we have planned for this year. I don't have specific timescales but watch out for midway through the year.
UPDATE: The Glean mobile app now supports importing PDF slides. You can find out more about that here: https://help.glean.co/article/310-glean-mobile-slides
We're actively working to bring more features into the mobile app. If you have access to our transcription feature, you're now able to view that in the app (with more updates in the pipeline).

5つ星のうち3の評価

Great that I can capture audio and…

Great that I can capture audio and import images but lack of basic audio editing seriously limits the app for me. I can't tell you how often I've forgot to pause for breakout sessions or end at finish of lectures etc. The fact that you can't cut and trim etc is a big limiting factor when I have to fish about to find starts and ends etc.

2021年12月13日
自発的なレビュー
Glean ロゴ

Glean からの回答

We hear ya on this, it happens to the best of us. Audio editing is something we hope to tackle next year.

5つ星のうち3の評価

Software is good but missing many…

Software is good but missing many necessary features:

Ability to Bold, Italicize, and Underline, change text color and size

Open more than one Glean tab at a time in effort to compare multiple notes

Not needed but adding voice to text would take Glean to the next level

2021年12月11日
自発的なレビュー
Glean ロゴ

Glean からの回答

We love it when we get detailed feedback - it's always shared with our Product & Design guru's.

Glean is constantly changing and improving, so keep an eye out for future updates.

5つ星のうち5の評価

AMAZING customer service

Glean has AMAZING customer service. They are always thinking ahead and providing useful educational materials. I can't say enough good things about them!

2021年12月10日
自発的なレビュー
Glean ロゴ

Glean からの回答

Thanks for the kind words and its great to hear our material has been useful!

5つ星のうち5の評価

Excellent software

Excellent software! I have ADHD, and this software has been invaluable to my learning over the last few terms. I cannot imagine going back to my student-life before I had Glean!

2021年12月6日
自発的なレビュー
Glean ロゴ

Glean からの回答

Ah Annette, this is so lovely to hear.

Thanks for sharing and good luck with the rest of your studies 🍀

5つ星のうち4の評価

Glean App: What I liked, What I disliked

What I liked: The ability to bookmark and type notes during the recording.

What I did not like: The app interface was too simplistic with a blank screen and a ‘+’ button. I had to fiddle about before I worked out what I needed to do. It is because of this reason why I did not continue using it after the trial period.

If it was made more user friendly, I would difinitely continue to use it as the bookmark feature allowed me to listen again from that point rather than through the whole recording.

I believe there is a balance that could be struck where the interface is more user friendly without a lot of tips etc.

2021年11月22日
自発的なレビュー
Glean ロゴ

Glean からの回答

Hi Debra, thanks for taking the time to share your experience.

Reviews and feedback are an opportunity for us to learn & improve and Paul from our Product team would love to speak with you and gain more insight into your experience. If this is something you'd be happy to do, please email support@glean.co and reference your TrustPilot review.

5つ星のうち5の評価

Customer Service

Emily, support specialist, was outstanding! So helpful and kind. She helped with our account and was able to resolve the probelm for us in such a timely manner!

2021年10月26日
自発的なレビュー
Glean ロゴ

Glean からの回答

Thanks Jen, we think Emily's kinda awesome too but to hear this from customers also, it means so much.

5つ星のうち5の評価

One of the best programs I have found…

One of the best programs I have found for help in taking notes during classes at college!

2021年9月23日
自発的なレビュー
Glean ロゴ

Glean からの回答

And straight in there with a 5* - thank you JC!

You think we rock and now we think you rock!!!

5つ星のうち4の評価

Very useful note-making recording tool…

Very useful note-making recording tool for lectures but missing use of colours and export as video from Audio Notetaker.

2021年9月22日
自発的なレビュー
Glean ロゴ

Glean からの回答

Thanks for the 4* Martyn and the honesty we're missing some features you found useful. We're not perfect but we're always striving to get there, ideas & suggestions from our users is what keeps things exciting and keeps us on our toes.

5つ星のうち4の評価

I use Glean during my college classes

I use Glean during my college classes. The classes are recorded, but the quality is not always good. With Glean, I am able to record classes with consistent clarity and quality. I wish Glean could record visual along with audio. Good Job Glean Team!!

2021年9月22日
自発的なレビュー
Glean ロゴ

Glean からの回答

Hey Dana, thanks for the shout out to the Glean Team!

As a regular user of Glean you'll know we do regular updates to keep things fresh, we can't promise visual recording but your idea will be shared.

5つ星のうち4の評価

My 'Go To' software for making great notes in online training and webinars (even when I am zoning out!)

I have been using Glean for just over a year. What I have found to be really useful is capturing the audio of online webinars and training sessions and annotating the audio so that I can review my notes. I have challenges with attention and slow processing and so even when I zone out, the information that I need is captured. Glean is my 'Go To' software for capturing good quality notes in training and educational settings. Highly recommended. Why four stars? I would love it to capture video too, but hey you can't have everything and this software is still brilliant!

2021年9月21日
自発的なレビュー
Glean ロゴ

Glean からの回答

Hi John, we love hearing how Glean has helped, so taking the time to share your experience is defo a feel good moment for us.

Thanks also for sharing your ideas around video capture, all suggestions are shared with our super creative Product team to review - we can't promise anything, but keep watching for regular updates.

5つ星のうち5の評価

Easy to use

Easy to use, makes taking audio notes a breeze. I can revisit the audio file anytime I need to, create my own notes.
Where was this when I was taking grad classes!?

2021年8月19日
自発的なレビュー
Glean ロゴ

Glean からの回答

5* - awesome! Thanks for sharing and taking the time to leave a review.

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