The company promise tickets at a certain price, then they call you and tell you to wait a week, then there are still no tickets, then they call some more and write some more and tell you to wait a few... もっと見る
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レビュアーのコメントを見てみましょう
Alex, was very helpful in booking our tickets. We had a multi city booking with certain commitments and he understood them and worked with us patiently to make that happen. Alex went above and beyond... もっと見る
They are accomodating , kind to talk too and given you a good deal, the only thing I wasn’t impress is that informing the client that the ticket has been issued which is not, they make you feel that y... もっと見る
The communication was prompt throughout. Just one amendment to payment after initial booking, but still alot better price than other sites. The documentation and flight info came through quickly and w... もっと見る
企業情報
さまざまな外部ソースから提供された情報
Global Flight Catchers is a trading brand of Al Hajj Travel & Tours Ltd. Global Flight Catchers is a travel agency and dedicated to creating and facilitating travel experiences that expand awareness and give each traveler a true experience and sense of the country and culture they are visiting. We guarantee that we always have plenty of great ideas for travel to different parts of the UK & all over worldwide destinations. We are committed to offering travel services of the highest quality, combining our energy and enthusiasm, with our years of experience. Our greatest satisfaction comes in serving large numbers of satisfied clients who have experienced the joys and inspiration of travel.
連絡先
672, Lea Bridge Road, Leyton, , , E10 6AP,, London, 英国
- +442030262652
- Sales@globalflightcatchers.co.uk
- globalflightcatchers.co.uk
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 26%に回答しています
通常1週間以内に回答
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Promises not fulfilled !
The company promise tickets at a certain price, then they call you and tell you to wait a week, then there are still no tickets, then they call some more and write some more and tell you to wait a few more days, then they offer you return flights at the price they promised but no outbound ones, then you get suspicious and ask for a chargeback on your credit card, and after a few more days you get a full refund! SAVE YOUR BLOOD PRESSURE AND YOUR MONEY AND DON'T BOOK WITH THIS COMPANY!
I booked a return flight from London to Johannesburg
I booked a return flight from London to Johannesburg which I paid for in full on booking , I had to repeatedly ask for tickets , I was told I would have to pay another 198 pounds because the price had gone up before my tickets would be issued . I told a gentleman named George if I could cancel my flight without fee because I believed I was being scammed , he told me it would cost 76 pounds to do so. I cancelled and hoped that I would get the balance of my flight , minus the 76 pounds , into my account. I made him email me saying it would be paid back in , which my bank told me to do ,. So I cancelled and rebooked a flight direct with the airline which in the end only cost a extra 20 pounds to what I had originally paid . Pleased to say I did get the balance back into my account minus the 76 pounds . When I took my flight there was plenty of empty seats. I do believe Globalflightcatchers are a very dubious company and I will never have dealings with them again and please think twice before you do.
ADVERTENCIA SOBRE MI EXPERIENCIA CON…
ADVERTENCIA SOBRE MI EXPERIENCIA CON GLOBAL FLIGHT CATCHERS
El 4 de abril de 2026 realicé un pago de USD 600,24 por dos boletos aéreos Miami–Las Vegas–Miami para viajar en septiembre.
Mi Banco Pichincha registró el consumo por USD 600,24 identificando al establecimiento como GLOBALFLIGHTCATCHER.
Al informarme que los boletos serían entregados prácticamente un día antes del viaje, manifesté inmediatamente mi inconformidad y solicité la cancelación. Los boletos nunca me han sido entregados.
Hoy, 25 de agosto de 2026, después de comunicarme al mismo número que me comuniwué èl 4-abr-26, nuevamente con un representante de Global Flight Catchers, se me manifiesta que el dinero no habría ingresado a las cuentas de la agencia, pese a que la notificación de mi banco identifica el cargo como GLOBALFLIGHTCATCHER.
He solicitado la devolución de los USD 600,24 y hasta este momento no la he recibido, ni me la van a devolver tampoco.
Tengo respaldos documentales del cargo, del reclamo bancario y de las gestiones realizadas.
Publico mi experiencia para que otras personas tomen precauciones y verifiquen cuidadosamente antes de realizar pagos a esta empresa.
Si Global Flight Catchers sostiene que no recibió el dinero, solicito públicamente que identifique quién procesó y recibió el pago efectuado mediante el enlace que me proporcionaron y que colabore para recuperar los USD 600,24.
Would give 10 stars if possible.
Alex, was very helpful in booking our tickets. We had a multi city booking with certain commitments and he understood them and worked with us patiently to make that happen. Alex went above and beyond when he emailed us our boarding passes.
The whole team is very courteous right from the person who picks up the call and to the person who sends us the boarding passes.
Lottery if you get the price you pay for
Paid for a flight and was then told I did not get the reduced price as advertised and would have to pay more for the same seat.
When was buying a advertised price flight a lottery, well it is with Global flight catchers.
"""SCAM"""""
– Misleading Pricing, Bait-and-Switch Tactics, and Ongoing Credit Card Dispute**
I had a very disappointing experience with **GlobalFlightCatchers.co.uk**, and I strongly advise others to think carefully before booking through them.
The company advertised a very low airfare, which was the reason I made the booking. Shortly afterwards, I received a call saying the advertised fare was "no longer available." Instead, I was told I had to pay extra for a "standard seat" at a much higher price.
I was then given two unacceptable options:
* Pay the additional amount immediately, or
* Wait until the last day before departure with no guarantee that a ticket would ever be issued.
I was also told that if I cancelled the booking myself, it would be treated as a **voluntary cancellation**, and I would have to pay an additional **£25 cancellation fee**, even though the ticket had not been issued or confirmed.
Despite the booking not being properly confirmed, they later charged my credit card. After numerous emails and lengthy arguments, they eventually cancelled the booking and issued a refund. However, because of the way the transaction was handled, I have raised a **credit card dispute**, which is **still under investigation**.
The entire experience felt like a **bait-and-switch** tactic—advertising attractive low fares to secure bookings, then claiming those fares are unavailable and pressuring customers to pay significantly more.
This caused unnecessary stress, wasted my time, and tied up my money while I had to pursue the matter with my credit card provider.
Based on my experience, I cannot recommend this company. I believe customers should be aware of these practices before deciding to book.
**I would advise anyone considering using this company to proceed with extreme caution.**
Amazing support
I had to book a flight on extremely short notice, James was incredibly supportive and reassured me the entire way.
Great prices and great customer service, I highly recommend!
had a great experience booking a flight…
had a great experience booking a flight to Jeddah with Mike. quick and efficient service, thank you
Easy navigation
Easy navigation, clear indications of prices and a good feature of a table to compare prices. Love the fact that there’s ‘cheapest, fast, best’ deals
This is a TOTAL SCAM
This is a TOTAL SCAM, I don’t anyone else experience the traumatic experience I experienced. This portal is designed in very clever way to loot money from us. Good reviews in this platform are them too. Please be safe
⚠️ WARNING: Classic Bait-and-Switch Tactics!
Do not book with this company (Traveleap Global / Global Flight Catchers). They advertise slightly cheaper fares to get your card details, only to demand hundreds of pounds more after the booking is made.
I booked a flight through their website. Before finalizing, I explicitly messaged them on WhatsApp to confirm that this was the exact flight and price I would receive. They textually assured me: "You will get exactly what you will book. No need to worry."
The very next morning, they refused to issue my ticket. They sent a deceptive email claiming they tried to call me (which they hadn't) and demanded an extra £111, falsely claiming the airline "rejected the fare."
When I stood my ground, refused to pay their unauthorized price increase, and threatened to report them to my bank and Action Fraud, they immediately backed down. They have now processed a cancellation and claimed no payment will be taken, but the stress and dishonesty of their "bait-and-switch" loop is completely unacceptable.
Avoid them at all costs and book directly with the airline or through authentic sites like trip.com or booking.com to save yourself the nightmare!
Again I dealt with Chris and got the…
Again I dealt with Chris and got the handsom deal for my sister trip
Thanks
Never use Global Flight Catchers
Never have I dealt with such an inept company. Global Flight Catchers only respond if and when they feel like it. My flights were removed from the Emirates app 3 times. I was in Australia with my family and had no confirmed flights home. When I contacted Emirates they said my agent had removed the flights but couldn’t tell me why.
I will never recommend Global Flight Catchers or use them again.
Go directly to the airline. It might cost a few pounds extra but it will save you a lot of stress.
Just to finish by saying it was 3 days before I was due to fly home before I received confirmed flights.
Avoid them at all cost!!
Avoid them at all cost!!! Scammers! I booked my flight Saturday to fly out on Monday, got an email saying is is all ok, then later that I need to confirm to book this flight. They called me that is true but it was night time and my phone was switched off. Then they said they can't do Monday, just Tuesday and I have to pay an additional £150. I told them no, they said £70. I declined this too, and they said I'll have a ticket for Wednesday. The ticket never arrived despite promising it for 6PM then 10AM next day etc. They're communicative via WhatsApp and very polite. I had a day until flight an they said my ticket will arrive in 24-48 hrs. I called my bank and spoke to the fraud team. I requested a refund and told them the fraudulent team was monitoring my account-they went quiet. My pending transaction was declined and the money was never taken. So be careful people.
SCAM
SCAM. I strongly advise steering clear of this company. I booked flights to Thailand in September 2025 for a trip scheduled in March 2026 and was assured that I would receive my tickets by October. However, the tickets never arrived, despite numerous emails and phone calls—half of which went completely unanswered. In January 2026, they promised me a refund, but failed to deliver on that commitment as well. The situation escalated to the point where HSBC's fraud team had to get involved. Global Flight Catchers claimed they had issued the tickets within 24 hours, yet they were unable to provide any proof. Fortunately, after months of frustration, I finally recovered my money through HSBC's chargeback process in mid-May 2026. Based on my experience, I urge others to avoid using their services.
Never book with this third party company.
We booked some flights to travel from Manchester to Tokyo (with 1 stop at Doha). We found out by accident 3-4 weeks before were due, that the trip was cancelled by the flight company Qatar airways, due to the war situation.
Qatar airways couldn't do anything as the flights were booked by the third party company Global Flight Catchers.
We first contacted the Global Flight Catchers sales team via WhatsApp, (April bank holiday weekend) and were advised to wait 24 hours. Since then, despite allowing additional time due to the weekend and bank holiday, we did not received any response. We attempted again after one week, via chat and the answer was the same, to wait 24hours again but no one replied without any update. After this, we left few messages on the chat for them to reply us back by email and they never contacted us.
This lack of communication was very concerning, especially given that our travel plans were directly affected and he had to book again different flights.
It's been 5 weeks since the first time we contacted them and they said to wait 24h and they still never contact us back at all.
We had to scalate the matter to our bank as we have been charged for some flights that were cancelled and never rebooked or refunded.
My advice... Never book with this third party company.
The price and service was amazing…
The price and service was amazing although response was slow but Sara has been there for all my query
Good experience
Again i got the cheap deal with them
Again i got the cheap deal with them, they take time to provide tickets however i am pretty much happy with prices
Thanks
Just booked two business class tickets…
globalflightcatchers.com
Just booked two business class tickets from USA to UK and made a spelling mistake on one of the last names.
When I tried to fix it and became very concern that this may all be a scam as no one would respond to their on line help system or email. So I called 347-801-8535 and I tried to cancel the flights to rebook correctly within 15 minutes of the booking and was told I could not cancel the flights.
If they fix the spelling and send my tickets with the ability to select the seats I will change this rating. But for right now I think I just got scammed, they have terrible customer service. Finger crossed.
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY
I THINK IT IS A SCAM.
I RECIEVED EMAIL CONFORMATION THEN ANOTHER EMAIL SAYING THEY HAD TRIED TO CONTACT ME - THEY HADNT - AND I NEEDED TO CALL TO CONFIRM THE BOOKKNG.
THE LINK ON THE EMAIL TO THE WEBSITE DOES NOT WORK. I HAVE CALLED 20 TIMES AND NOONE IS ANSWERING PHONE- THE CALL IS BEING STOPPED. NO COMPANY MESSAGE OR HOLD SOUND.
I HAVE CONTACTED MY BANK. PLEASE DONT RISK IT!!!
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