No matter how times I complain your driver still drops my package at the end of my driveway by the road in the rain where it always gets damaged. The most insulting part of it is that there is a sign... ãã£ãšèŠã
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I did not know where my package had gone to despite it saying it had been delivered to me. I would never have found out where it was only for Paulo looking into it for me and finding out where the d... ãã£ãšèŠã
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Adding to my previous review, I'm still not impressed about the fact that I got an email that my order was delivered on the night of 16th Oct, when it wasn't. Although, the order got delivere... ãã£ãšèŠã
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Delivered on time - no problem. However package was not delivered to my door. It was left on my driveway - exposed to the elements. My door was 20 feet away from where the package was left. Only knew... ãã£ãšèŠã
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GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 41 European countries and is linked to all major business centres worldwide.
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Unit P1, Horizon Logistics Park, Swords, K67 P2Y8, Dublin, ã¢ã€ã«ã©ã³ã
- 018606200
- service@gls-ireland.com
- gls-group.eu/ie/en/home
3.2
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Excellent delivery service from a to zâŠ
Excellent delivery service from a to z good communication and very live tracking
2026幎9æ14æ¥
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GLS Ireland ããã®åç
Good afternoon,
Thank you for your positive feedback. We are pleased to hear that you had an excellent delivery experience, good communication, and appreciated our live tracking features.
We appreciate your support and look forward to your next delivery.
Warm regards,
GLS Ireland
The courier was a friendly andâŠ
The courier was a friendly and efficient gentleman. Package delivered quickly and in perfect condition.
2026幎9æ14æ¥
èªçºçãªã¬ãã¥ãŒ
GLS Ireland ããã®åç
Good afternoon,
We are pleased to hear that your package arrived quickly and in perfect condition, and that you had a great experience with our courier. Thank you for your positive feedback.
We appreciate your support and look forward to your next delivery.
Warm regards,
GLS Ireland
Leave orders in view of everyone
Company has lost 3 of my orders. They send an email to say the order will arrive in the next few days, when you request they leave it in a secure place they advise they can only do this when the order is out for delivery. When they send the email to say it's out for delivery and you email them to ask for it to be left in a safe place by the time they get to my request it has already been left in full view of the entire neighbourhood. Today's order was left outside my front door even though it was small enough to fit in the letter box
2026幎9æ14æ¥
èªçºçãªã¬ãã¥ãŒ
GLS Ireland ããã®åç
Good afternoon,
Thank you for bringing this to our attention. We understand your concerns regarding the missing previous orders, the delivery placement instructions, and how today's parcel was left.
If you could reply with your tracking details, our customer service management team will look into this matter directly and assist you further.
Warm regards,
GLS Ireland
Delivery arrived as was informed
Delivery arrived as was informed
2026幎9æ14æ¥
èªçºçãªã¬ãã¥ãŒ
GLS Ireland ããã®åç
Good morning,
We are pleased to hear that your delivery arrived as informed.
Thank you for your positive feedback.
We appreciate your support and look forward to your next delivery.
Warm regards,
GLS Ireland
Parcel arrived on time
Parcel arrived on time. Driver waited on the door to be opened and didn't just leave the parcel outside like other companies do.
2026幎9æ14æ¥
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GLS Ireland ããã®åç
Good morning,
Thank you for your positive feedback. We are pleased to hear that your parcel arrived on time and that our driver waited to hand it over to you.
We appreciate your support and look forward to your next delivery.
Warm regards,
GLS Ireland
Worst experience possible
My parcels both had a contact phone number on the delivery label on the front of them but the delivery driver never contacted me instead my parcels were left thrown outside my gateway in the pouring rain, they got so wet the cardboard disintegrated when I tried to pick it up and the contents inside which were presents for my child's birthday were destroyed, I am disgusted and heartbroken that anyone would think that it was ok to knowingly leave parcels in the pouring rain like that common sense would clearly tell you otherwise, would give minus 5 stars if I could
2026幎9æ14æ¥
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GLS Ireland ããã®åç
Good morning,
We note your feedback regarding the delivery location, the weather conditions, and the condition of the parcels. Thank you for bringing this to our attention.
If you could reply with your tracking details, our customer service management team will look into this matter directly and assist you further.
Warm regards,
GLS Ireland
DELIVERY NOT MADE and NO COMPENSATION
Order details;
We will deliver your order 96391098912 from GLS Import in the next few days.
Waited all day Friday but no delivery.
Waited most of Monday but still NO DELIVERY.
DESPITE email saying it was delivered at 13.41. But we did not leave our house until 13.48 as verified by alarm log
And they have BLOCKED the email which I sent to exact address provided by them
Yet ANOTHER week and still NO delivery and NO compensation from GLS who are now ignoring my requests.
Surely THE WORST courier ever
2026幎9æ14æ¥
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GLS Ireland ããã®åç
Good morning,
We understand your concerns regarding the delivery status discrepancy and the difficulty you experienced trying to contact us by email. Thank you for bringing this to our attention.
If you could reply with your tracking details, our customer service management team will look into this matter directly and assist you further.
Warm regards,
GLS Ireland
My parcel was left at the door
My parcel was left at the door, the driver never rang the bell nor knock at the door. CCTV footage has captured the driver just placing the parcel and taking a photo. My door bell is talk back and camera too. Very disappointed with this.
Parcel number 90936090548
2026幎9æ14æ¥
èªçºçãªã¬ãã¥ãŒ
GLS Ireland ããã®åç
Good morning,
We understand your concerns regarding how the delivery was handled and the driver not alerting you. Thank you for bringing this to our attention.
If you could reply with your tracking details, our customer service management team will look into this matter directly and assist you further.
Warm regards,
GLS Ireland
Thanks a million!
Thanks a million!
Itâs a pleasure to work with you
2026幎9æ14æ¥
èªçºçãªã¬ãã¥ãŒ
GLS Ireland ããã®åç
Good morning,
Thank you for your kind words! It is an absolute pleasure working with you as well.
We truly appreciate your support and look forward to your next delivery.
Warm regards,
GLS Ireland
Delivered with a smile!
Let me know about the delivery by email and my parcel was delivered with a smile!
2026幎9æ14æ¥
èªçºçãªã¬ãã¥ãŒ
GLS Ireland ããã®åç
Good morning,
Thank you for your fantastic feedback! We are delighted to hear that you received advance notice by email and that your parcel was delivered with a smile.
We truly appreciate your support and look forward to your next delivery.
Warm regards,
GLS Ireland
It was delivered to a wrong address theâŠ
It was delivered to a wrong address the second time, despite that is clearly stated the eircode and the difference between the two addresses.
Thanks for getting back to me.
At this time there were thre big parcels.
Tracking numbers:
21895263085
21895263086
21895263087
2026幎9æ14æ¥
èªçºçãªã¬ãã¥ãŒ
GLS Ireland ããã®åç
Good morning,
We understand your concerns regarding the incorrect delivery location despite the address details provided. Thank you for bringing this to our attention.
If you could reply with your tracking details, our customer service management team will look into this matter directly and assist you further.
Warm regards,
GLS Ireland
Delivery left at door
Delivery left at door, thats ok... Sugest your delivery driver knock or ring bell to alert home owner.
2026幎9æ14æ¥
èªçºçãªã¬ãã¥ãŒ
GLS Ireland ããã®åç
Good morning,
Thank you for bringing this to our attention. We understand your feedback regarding how the delivery was left and your suggestion for our drivers to knock or ring the bell to alert homeowners.
If you could reply with your tracking details, our customer service management team will look into this matter directly and assist you further.
Warm regards,
GLS Ireland
The Parcel was delivered.However as IâŠ
The Parcel was delivered.However as I knew that I would not be at home I endeavoured to contact your customer service section to re arrange delivery.I must say that your phone/answering service is appalling and I failed to make contact with a representative despite five or six attempts.I resorted to leaving a large note attached to my letter box requesting the delivery driver to leave the parcel at the side of the house in a bag which I provided,this request was ignored.The reason I requested this was because the contents were susceptible to rain damage.In the event it did not rain so that was ok , down to pure luck.Thatâs the reason for one star,tom power
2026幎9æ14æ¥
èªçºçãªã¬ãã¥ãŒ
GLS Ireland ããã®åç
Good morning,
Thank you for bringing this to our attention. We understand your concerns regarding the difficulty reaching our customer service team and how your delivery instructions were handled.
If you could reply with your tracking details, our customer service management team will look into this matter directly and assist you further.
Warm regards,
GLS Ireland
Parcel was left out in the pissing rain
2026幎9æ14æ¥
èªçºçãªã¬ãã¥ãŒ
GLS Ireland ããã®åç
Good morning,
Thank you for bringing this to our attention. We understand your concerns regarding how this delivery was handled and the weather conditions your parcel was left in.
If you could reply with your tracking details, our customer service management team will look into this matter directly and assist you further.
Warm regards,
GLS Ireland
First class as always.Never had aâŠ
First class as always.Never had a problem with GLS
2026幎9æ14æ¥
èªçºçãªã¬ãã¥ãŒ
GLS Ireland ããã®åç
Good morning,
Thank you for your fantastic feedback! We are delighted to hear that you have consistently had a great experience with GLS.
We truly appreciate your loyalty and support, and we look forward to your next delivery.
Warm regards,
GLS Ireland
Delivery guy didnât knock door or ringâŠ
Delivery guy didnât knock door or ring bell , didnât even come in my gate big box left over front wall thrown there . Cudda been broke 300 euro s worth of a gift to b just thrown over my wall and left there absolute disgrace
2026幎9æ14æ¥
èªçºçãªã¬ãã¥ãŒ
GLS Ireland ããã®åç
Good morning,
Thank you for bringing this to our attention. We understand your concerns regarding how this delivery was handled and the worry about the condition of your package.
If you could reply with your tracking details, our customer service management team will gladly look into this matter directly and assist you further.
Warm regards,
GLS Ireland
Terrible service
Terrible service, not delivered to me delivered to another country and no correspondence, my son is now extremely low on his vitamins he needs while Iâm trying to get in touch with the company for help.
2026幎9æ14æ¥
èªçºçãªã¬ãã¥ãŒ
GLS Ireland ããã®åç
Good morning,
We sincerely apologize for the distressing experience regarding your parcel being misdelivered. We completely understand your worry and frustration, especially given that these are essential vitamins for your son.
Please reply with your tracking details so our customer service management team can look into this matter directly and help resolve this for you.
Warm regards,
GLS Ireland
Package NOT delivered
Package delivered, but where? Not to me. Where did it go? Fake signature. What's the point of signing if they deliver to anyone really?
2026幎9æ14æ¥
èªçºçãªã¬ãã¥ãŒ
GLS Ireland ããã®åç
Good morning,
We sincerely apologize for the frustration and concern caused by your parcel being marked as delivered when you have not received it. We completely understand how worrying it is to not know where your package has been left.
Please reply with your tracking details so our customer service management team can look into this matter directly, check the delivery details, and assist you further.
Warm regards,
GLS Ireland
Top class delivery
Top class delivery. Driver had no issues delivering 6 large boxes . Perfect gentleman.
2026幎9æ14æ¥
èªçºçãªã¬ãã¥ãŒ
GLS Ireland ããã®åç
Good morning,
Thank you for your fantastic feedback! We are delighted to hear that you experienced a top-class delivery and that our driver was a perfect gentleman while handling your six large boxes.
We truly appreciate your kind words and support, and we look forward to providing you with the same great service on your next delivery.
Warm regards,
GLS Ireland
GLS Ireland ããã®åç
Good morning,
Thank you for your fantastic feedback! We are delighted to hear that you are very happy with our service and would highly recommend us.
We appreciate your support and look forward to your next delivery.
Warm regards,
GLS Ireland
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