THE GRAFTON BARBER レビュー 

563
•
TrustScore 5段階評価の3.5

3.7

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Irina at The Grafton Barbers, in Tesco Building Dundalk, always does a super job on my hair ... she asks what I want, she listens and my hair cut is always as I like it ... The shop is always spotl... もっと見る

5つ星のうち5の評価

What can we say about Grafton Barbers-Monika's and Vinil's team. Full of smiles and very welcoming. Will go out of their way to get you seated if needed. Our boys are 10 and 12. Monika's and Vinil tea... もっと見る

企業が回答しました

5つ星のうち5の評価

Got my haircut done by Cormac and honestly couldn’t be happier with it. He absolutely nailed the cut and paid attention to every little detail instead of rushing through it. Sound guy, relaxed atmosph... もっと見る

企業が回答しました

5つ星のうち1の評価

First time ever in this Grafton Barber and asked for a simple zero fade and to leave the length on top. The barber himself even looked at my hair and could see it had previously been cut with a mid... もっと見る

3.7

まあまあ

TrustScore 5段階評価の3.5

563件のレビュー

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顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 12%に回答しています

通常48時間以内に回答

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3.7

すべてのレビュー

(563)

過去12か月のレビュー数: 77件

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5つ星のうち1の評価

Went to Dundalk on many occasions had…

Went to Dundalk on many occasions had my hair cut from three different barbers all good brilliant service. Was there today and the man who cut my hair butchered it and of course I didn't notice till I went home because he didn't show me the mirror off the back. It's all over the place won't be back disgraceful for €34

2024年7月28日
自発的なレビュー
THE GRAFTON BARBER ロゴ

THE GRAFTON BARBER からの回答

Hi Fergal, firstly thank you for your continued custom and for taking the time to leave us a review.

We're extremely disappointed to hear of your experience and would like to make it right with you. At your convenience, if you could send an email to media@graftonbarbers.com with the approx. day/time of this visit and a photo of the haircut in question, once verified we will organise for the cut to be remedied immediately & we'll look after you on a future visit also.

If you could please revert back at your convenience, we'll look into it for you asap.

Thanks Fergal, we look forward to hearing from you!

- THE GRAFTON BARBER


**UPDATE**
Hi Fergal, we've replied to your emails on several occasions in an attempt to rectify this. You received our first but haven't received subsequent emails. We'd advise you to please check your junk/spam folder.

If you could email us with a contact number or with an alternative email address, we'll forward you this correspondence.

Thanks,
THE GRAFTON BARBER 💈

5つ星のうち1の評価

Bought my dad a gift voucher for the…

Bought my dad a gift voucher for the second time in the Ashbourne branch & they did not honor anything on the voucher that was advertised on the website.
They reluctantly washed his hair in a rush & made him feel very uncomfortable.
Will not be buying another service there again.

2024年7月6日
THE GRAFTON BARBER ロゴ

THE GRAFTON BARBER からの回答

Hi Jessica, many thanks for your custom and for taking the time to leave us a review. We're gobsmacked to receive this feedback. At The Grafton Barber we pride ourselves on making our customers feel welcome, anything less is an issue that we'd like to remedy immediately.

Firstly, your dad should have received what was outlined on the voucher as the bare minimum. If you could please email info@graftonbarbers.com with a brief summary of this visit (approx. day/time, any other relevant details that will help) we will revert back to you as soon as possible.

Thanks Jessica, we look forward to hearing from you.

- THE GRAFTON BARBER 💈

5つ星のうち1の評価

Just had one of the worst haircuts

Just had one of the worst haircuts
@GraftonBarber in Drumcondra. The person cutting my hair ignored what I had asked for, was not interested in what they were doing. Now I have to go elsewhere to get it fixed. #DreadfulService.

2024年7月5日
自発的なレビュー
5つ星のうち1の評価

Horrible experience

Horrible experience. Customer service was limited to ‘hello’, ‘goodbye’ and ‘how much do you want to take off’. No expertise in cutting hair, who starts aggressively brushing curly hair when bone dry? He only shaved the back off and did not touch the rest of my hair, no layers, no trimming, no removing my long hair from the forehead. When he said ‘done’ the haircut looking liked nothing and my hair was fluffed up like I touched and outlet for an hour. Highly recommend avoiding this place.

2024年6月18日
自発的なレビュー
5つ星のうち1の評価

Why won't you cut women's hair

Apparently you have a new policy not to cut women's hair - even a shaved undercut. Why? It's ridiculous.

2024年7月4日
自発的なレビュー
THE GRAFTON BARBER ロゴ

THE GRAFTON BARBER からの回答

Hi Trisha, firstly we appreciate your feedback and for bringing this to our attention.

We’re VERY surprised to hear this as the majority of our stores do have regular female clientele and undercuts are a very popular request. It is important for us to stress that the only determining factor as to whether or not a request would be best suited for our barbers IS the style of cut required. We can assure you that there is no policy in place 'not to cut women's hair'.

With that said, if you could please contact [info@graftonbarbers.com] with more detail (store in question, approx day/time), we would like to look into this further as it appears that a miscommunication has occurred and we’d like to look into this for you immediately and clarify any confusion.

Thanks Trisha, we look forward to hearing from you & apologise for any inconvenience caused.

- THE GRAFTON BARBER

5つ星のうち5の評価

Excellent service for all age groups

My teen has been going to Grafton Barbers in greystones for a few years now, he is ALWAYS happy with his hair, skin fades can be tricky but according to him Chris is the best! My middle guy (7) loves going to the barbers they do his crazy designs & treat him like a grown up making him feel very special. Today my 4yr old went for the first time, he has sensory issues so I was expecting a disaster but it went SO smoothly. All of the staff are excellent at what they do & their customer service is impeccable. Long review but it's very much deserved.

2024年6月6日
自発的なレビュー
5つ星のうち1の評価

Won’t be back!!

Dundrum shop. Won’t be back!!! I can tell two of the women knew how to cut hair but not the one who cut my son’s hair. I showed a photo to give a guide, a guide!!! When she turned him around and asked what I thought, I didn’t know what to say. I couldn’t even narrow down where it was bad but my son looked like a monk. I asked her to clean up around the sides but apparently because it was a blade 6 on the clippers she couldn’t blend it. Not even a basic ability to blend hair. Additionally, all 3 hairdressers started to tell me that my son’s hair was too straight to be styled the way I showed but three things:
1. Why have the conversation after making a hash of it
2. I wasn’t expecting a replica
3. He has had a similar style previously

I have to take him somewhere else tomorrow.

2024年5月25日
自発的なレビュー

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