Greenfee365 レビュー 

Greenfee365 からの回答

2025年12月15日

Hi Guy,

Thank you for your review. We're happy to hear that you find our app clear and easy to navigate. Making it simple for golfers to search courses and book tee times is exactly what we aim for.

If there’s ever anything we can help you with when planning your next golf round or trip, please feel free to reach out.

Kind regards,
Team Greenfee365

Greenfee365 からの回答

2025年12月15日

Hi Tim,

Thank you for your feedback. We're happy to hear that you found our website easy and efficient when booking your tee times.

Hope to see you again soon on Greenfee365!

Team Greenfee365

Greenfee365 からの回答

2025年12月15日

Hi Stephen,

Thanks for your review. Great to hear you found a good rate on your green fees.

As soon as the golf course processes the booking, you’ll receive a confirmation email. If you need us to check the status manually, feel free to reach out anytime.

Best regards,
Team Greenfee365

Greenfee365 からの回答

2025年12月15日

Hi Kate,

Thank you for your review. We're hapy that you found it easy to book and that the prices through Greenfee365 were even better than booking directly at the course.

We hope your tee time and your entire golf trip turn out great. We’d love to help you again whenever you’re planning your next round.

Warm regards,
Team Greenfee365

Greenfee365 からの回答

2025年12月11日

Hi Gerard,

Thank you for your kind words. We're happy to hear that you had a good experience booking your tee times with Greenfee365.

If you ever need help again, whether it’s to book golf on your next holiday or plan another golf trip, please feel free to reach out.

Warm regards,
The Greenfee365 Team

Greenfee365 からの回答

2025年12月11日

Hi John,

Please send us your booking reference at hi@greenfee365.com, and we’ll check everything straight away so you know precisely what is confirmed and what isn’t.

Kind regards,
The Greenfee365 Team

Greenfee365 からの回答

2025年12月11日

Hi Yihua,

Thank you for your feedback. We know how important fast responses are, especially when you're waiting for a refund after adjusting your tee time.

We’re working hard to speed up these processes so that booking and cancelling through Greenfee365 remains the easiest way to book golf and manage your golf trips. If anything is still unresolved, please let us know.

Warm regards,
The Greenfee365 Team

Greenfee365 からの回答

2025年12月9日

Hi Steve,

Thank you for your kind words. We're glad to hear that our team has been able to support you quickly whenever you have a query.

If you ever need help with tee times, golf bookings, or planning your next golf trip, please feel free to reach out.

Warm regards,
The Greenfee365 Team

Greenfee365 からの回答

2025年12月9日

Hi Adrian,

Thank you for your review. We’re happy to hear that our team could assist you promptly with your handicap question, your positive feedback means a lot to us.

Wishing you many great rounds, and please reach out anytime you need help with future bookings.

Kind regards,
The Greenfee365 Team

Greenfee365 からの回答

2025年12月9日

Hi Randy,

Thank you for your feedback. We're happy to hear that arranging your golf in Scotland through Greenfee365 has been smooth and enjoyable. Hugo and the team really appreciate your kind words.

We hope you have an amazing stay and enjoy every round.
If you need anything before or during your trip, we’re here to help.

Warm regards,
The Greenfee365 Team

Greenfee365 からの回答

2025年12月9日

Hi Peter,

Thank you for sharing your experience.

Most of our courses offer live tee time availability, but there are a few exceptions where a course requires manual confirmation. In these cases, your booking is placed immediately, but the club must approve it before it becomes final.

Since you were only available for a limited window, we completely understand that an alternative date wasn’t possible, and your booking was therefore cancelled.

Your refund is already being processed, and it should be back to you shortly.

If you have any further questions or if we can assist you with another booking during your stay, please feel free to reach out.

Kind regards,
The Greenfee365 Team

Greenfee365 からの回答

2025年12月9日

Hi Christiana,

Thank you for your review. We’re very happy to hear that Akmal was able to assist you quickly and politely, we’ll be sure to pass on your kind words.

We appreciate you choosing Greenfee365 and look forward to helping you again with future golf bookings.

Best regards,
The Greenfee365 Team

Greenfee365 からの回答

2025年12月8日

Hi Jean-Pierre,

Thank you for your kind words. We’re glad to hear that your experience with Greenfee365 — from booking your golf in Dubai to receiving a prompt refund — was smooth and transparent.

Hope to help you book your next golf round soon!

Kind regards,
The Greenfee365 Team

Greenfee365 からの回答

2025年12月8日

Hi Mark,

Thank you for your feedback. We’re happy to hear that you found the process efficient.

We appreciate your trust and look forward to helping you book many more tee times ahead!

Kind regards,
The Greenfee365 Team

Greenfee365 からの回答

2025年12月2日

Hi Erich,

Thank you for sharing your feedback.

We would like to clarify that your tee time was confirmed on our side, and the golf course had your reservation in their system. It seems there may have been a misunderstanding at the club when you arrived.

We want to assure you that:
- We never add commission on top of the price you see.
- You are never charged unless the booking is confirmed by the golf course.
- We always follow the course’s own availability and booking rules.

We would be happy to review your specific case in detail and help you find an alternative tee time or solution.

Thank you again for bringing this to our attention.

Kind regards,
Greenfee365 Customer Support

Greenfee365 からの回答

2025年12月2日

Hi Nigel,

Thank you for your review. We're glad to hear that you found the process simple and that our response met your expectations.

If you ever need help with tee times, planning a golf trip, or booking your next round, we're always here for you.

Kind regards,
Greenfee365 Customer Support

Greenfee365 からの回答

2025年12月2日

Hi Bradley,

Thank you for your additional review.

We’ve looked into your case, and it’s important to clarify that all bookings made on Greenfee365 are completed directly by the golfer.

When it comes to cancellations or last-minute changes, each golf course has its own cancellation policy, and for short-notice situations (under 24 hours), all modifications must go through the golf club directly. We follow the course’s rules strictly, as clearly stated on our website.

If you believe something went wrong during the booking flow, we are absolutely happy to check the logs together with you.

Please reach out to us at hi@greenfee365.com so we can review the details.

Kind regards,
Greenfee365 Customer Support

Greenfee365 からの回答

2025年12月2日

Hi Andrew,

Thank you for sharing your feedback. We’re glad to hear that booking courses around Vilamoura through Greenfee365 was simple and smooth.

Regarding the situation at Ombria:
Buggy and caddy rules vary significantly between golf courses, and some courses apply different conditions depending on whether a player brings a caddy. Although our system displays the information provided by each course, the final decision and on-site regulations are always determined by the club itself.

In this case, Ombria applied their local policy that requires an additional buggy fee when a caddy is walking. Unfortunately, these course-specific rules can differ from other clubs in the region, and must be followed on the day of play.

We understand the frustration this caused and will share your feedback with the course to help improve clarity moving forward.

If there’s anything else we can assist you with for future tee time bookings or your next golf trip, we’re here to help.

Warm regards,
Greenfee365 Customer Support

Greenfee365 からの回答

2025年12月2日

Hi Richard,

Thank you for your review.

After reviewing your case, we want to clarify what happened. Your request to change or cancel the tee times was submitted less than the golf course’s 24-hour cancellation window. Each club sets its own policies, and according to the course’s rules, changes or cancellations are not accepted inside that timeframe.

The golf course responded to you directly confirming that they could not approve the modification. As stated clearly on our website, Greenfee365 must follow the golf club’s cancellation terms, and in this case the required notice period was not met.
Because of that, we were unfortunately not able to override the decision.

We're sorry that this affected your plans, and if there’s anything you need help with going forward you can contact our support team.

– The Greenfee365 Team

Greenfee365 からの回答

2025年11月26日

Hi Andrew,

Thank you for your review, and we’re sorry for the frustration with updating your booking. We’ve followed up on your case and, since the golf course manages all changes to existing tee times, we asked them to contact you directly regarding your request.

They have now reached out to you with the available options so the matter can be handled as smoothly as possible. If there’s anything else we can help with on our side, we’re here for you.

– The Greenfee365 Team