hap Solutions レビュー 

323
•
TrustScore 5段階評価の4.5

4.5

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Hap has an amazing reputation as a hospitality staff provider for many reasons. As a staff member the management teams are always on hand to support colleagues, respond to queries quickly and alway... もっと見る

5つ星のうち5の評価

Whilst on my shifts I received news that my child's father had passed away and your colleagues Rachel Schofield from your support team made sure I was ok and the company sent their condolences. Also t... もっと見る

5つ星のうち1の評価

Update! Now a hat trick. Three confirmed shifts in 2 weeks - turned away every single time. Absolutely appalled at the treatment my daughter has received from Hap. Two weekends running, turning up... もっと見る

5つ星のうち5の評価

Good customer service , even if it is a mere doubt the team dosent ignore it , that make a good quality Customer service , Got inn to the organization as a event staff within 1.5 Months , the process... もっと見る

4.5

優良

TrustScore 5段階評価の4.5

323件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 11%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.5

すべてのレビュー

(323)

過去12か月のレビュー数: 97件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Stay away unless desperate for cash.

*First of all, don’t be conned by the good reviews, most are visibly fake*

Now tried to confirm my shift for two different festivals without success. Sign-up suggests you just call anytime between 3-5pm on a designated day to confirm a shift you have been provisionally allocated. So first time round I call at 3:15pm and am placed on hold for 45 minutes, then it automatically hangs up, putting me at back of the queue. I call back, just to wait on hold another hour and then be hung up on, so I give up. I write to HAP only to find out they massively overbook and confirm shifts on a first come first serve basis. No regard for my time or even letting me know my place in the queue.

I try again for another festival with this in mind, calling at 2:58. Make it to 3:15 on hold before being automatically hung up on again. At that point, having again lost my place in the queue, it’s too late. I dial back and wait the remainder of the time until 5, with no success.

Horribly mismanaged check in service with no regard for people’s time and poor communication.
Give it a go if you want, but I was incredibly unimpressed and ultimately wasted about 5 hours of my time between sign up and waiting on hold without success despite doing everything I was told and calling early.

2024年7月16日
自発的なレビュー
5つ星のうち2の評価

Very poorly ran company

Very poorly ran company - especially in Ireland. No etiquette or basic standards as a place of employment.

I’ve done it in the U.K. and in Ireland and the people who run/organise the Irish side are so incompetent and so useless that it makes your head hurt.

They overbook staff for events and then after you’ve wasted your time making your way to site, THEY SEND YOU HOME! No remorse, no care in the world.

They change your shift time without letting you know and then tell you you can’t work as they have enough stuff. They’re a joke of an employer and only people who are desperate for work, or fresh teenagers looking for anything they can call a job, would willingly associate themselves with this disgrace of an establishment.

They don’t even pay you correctly! I arrived 20 mins ahead of my shift time, the queues were SO long that it took me an hour to get accredited. Then there was ANOTHER queue to get wristbands!? Why not give them in the first queue? After all this, they don’t even sign you in yet! You have to sit on the grass waiting for ages (in my case an hour and 10 mins) before you’re then taken to your bar or place of work for the day. THEN you have to lineup to get signed in which takes another 20 mins. Got there 2:40, didn’t get signed in til 5:45. After giving it loads to HR and making them feel completely stupid, they finally agreed to pay for the waiting time. I mean?? Why wouldn’t you pay? Honestly, the Irish staff are id!ots. Don’t waste your time.

I have a full time job and only do this every now nd again and EVEN THEN, it’s still not worth it. Try constellation instead, they are a million times better

2024年6月22日
自発的なレビュー
5つ星のうち1の評価

Stay away

They book you for shifts at festivals and give you a 20-minute break one hour into your shift. The worst part is they end your shift after 3 or 4 hours, and you have to wait for your transport home 7 hours later. If you have a shift at a festival at 12:30, they start sending people home at 3:30, saying there are too many people and "the bar isn't making enough profit!"

Why hire too many people, making us travel to a different county for only three-hour shifts? That's very poor management and shows they don't care about their employees.

Today, I started my shift at Longitude at 12:30pm, and at 3pm they ended my shift, even though I was supposed to work until 8 or 10pm. What kind of company makes you travel from far away to a place without public transport and leaves you stranded, waiting to go home 8 hours later? It's not a good place to work.

2024年6月29日
自発的なレビュー
5つ星のうち5の評価

Very impressive

Incredibly easy to navigate the site and to apply for a post. Staff are fantastically friendly and responsive to queries and requests. Very impressed with this company and the training they offer.

2024年6月27日
自発的なレビュー

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報