We worked with Maria to plan our first trip to Ecuador in 2027. She was prompt and thorough in answering our emails and questions and gave us great options to meet both our desired itinerary, budget,... もっと見る
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Called and spoke to us right away. Was going on vacation let us know the dates and got a colleague to cover while he was away to ensure deposit payment process went smooth
We worked with Maria, who was very kind and thorough with planning our trip. She answered all our questions and was very flexible with developing an itinerary that fit with out travel preferences and... もっと見る
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Very knowledgeable and responsive. I loved how upfront she was regarding the different choices I was requesting and she politely guided me to what I feel is the right choice for the family. I really w... もっと見る
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企業情報
Happy Gringo Travel について
当該企業による記述
Happy Gringo is an Anglo-Dutch owned travel company run by passionate travelers for like-minded clients. We have 18 years of experience, during which time we have established ourselves as one of the leading and most respected travel agencies/tour operators in Ecuador and Galapagos. Above all, we pride ourselves on a personalized approach to service, and a team of local travel experts, who know the country like the back of their hands.
Where Will Your Dreams Take You?
連絡先
Portugal E10-77 & 6 de Diciembre. Ambar Building. Office 1201, Quito, Ecuador., 170504, Quito , エクアドル
- + 593 984295830.
- info@happygringo.com
- happygringo.com
4.9
優良
573件のレビュー
ネガティブなレビューの 66％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Professional Customer Service at Happy Gringo!
Jacky at Happy Gringo assisted me with planning our trip. The planning went smoothly and her customer service was excellent! We haven't taken our trip yet, which is in 2026, but am very pleased with the process so far.
2025年11月24日
Happy Gringo Travel からの回答
Thank you so much for your kind review! We’re delighted to hear that Jacky provided excellent support and helped make the planning process smooth and enjoyable. We’ll be here every step of the way to ensure everything continues to go perfectly!
THE BEST
Jacky was wonderfully responsive to our inquires and truly made the planning process a breeze. We are so looking forward to this customized tour !
2025年11月24日
Happy Gringo Travel からの回答
Thank you so much for your wonderful review! We’re thrilled to hear that Jacky’s responsiveness helped make the planning process smooth and enjoyable. We’re just as excited for you to experience your customized tour, and we can’t wait to bring it to life for you!
Was clear and responsive to my…
Was clear and responsive to my questions without ambiguity. Made the whole process stress free.
2025年11月19日
Happy Gringo Travel からの回答
Thank you so much for your kind words! We’re glad we were able to provide clear, responsive support and make the whole process stress-free for you. If you need anything in the future, we’re always here to help!
Jacky has been a wonderfully responsive…
Jacky has been a wonderfully responsive consultant. She arranged a call and we discussed my requirements. She put together a great itinerary and was happy to update it until I got exactly what I wanted. Her recommendations of accommodation and travel were excellent.
2025年11月19日
Happy Gringo Travel からの回答
Thank you for your kind words! We’re thrilled to hear that the itinerary met your needs and that the recommendations for accommodations and travel were helpful. Providing responsive and personalized support is always our goal, and we’re glad we could make your planning experience smooth and enjoyable!
She made me feel confident and…
She made me feel confident and comfortable and reassured me a lot that this wasn’t a scam. I was so nervous and she didn’t make me feel bad for triple checking many times before booking
2025年11月19日
Happy Gringo Travel からの回答
Thank you for sharing your experience! We’re so glad to hear that you felt confident, comfortable, and reassured throughout the booking process. We completely understand how important it is to feel secure, and we’re happy we could support you every step of the way. Your trust means a lot to us!
Nico has been extremely helpful in…
Nico has been extremely helpful in guiding us through the trip planning. Quick to respond.
2025年11月10日
Happy Gringo Travel からの回答
Thank you for your feedback! We’re delighted to hear that Nico was able to guide you through your trip planning and respond quickly. We appreciate your kind words and look forward to helping make your trip a memorable one!
Trustworthy company
Jonathan is a very helpful staff he always fully satisfied our requests.
2025年11月10日
Happy Gringo Travel からの回答
Thank you for your kind feedback! We’re glad to hear that Jonathan was able to assist you and meet all your requests. Your trust and satisfaction mean a lot to us, and we look forward to continuing to provide excellent service!
I must say that I'm very happy with the…
I must say that I'm very happy with the booking with Happy Gringo. The booking process went very smooth and they could manage to meet all our requests so far.
Both Daniela and Jacky were very helpful, they reacted fast and they were very kind too. We are very looking forward to travel to Galapagos.
2025年11月10日
Happy Gringo Travel からの回答
Thank you so much for your kind words! We’re thrilled to hear that your booking experience with Happy Gringo was smooth and that Daniela and Jackie were helpful and responsive. We can’t wait for you to enjoy your upcoming trip to the Galapagos—it’s going to be an unforgettable adventure!
Ecuador with Happy Gringo
I just came back from a trip to Ecuador that was arranged by Happy Gringo. Everything was very very well organized, David did a great job on this, and the local experiences were all great. I very much recommend this company for your travel plans.
2025年10月31日
Happy Gringo Travel からの回答
Thank you so much for your wonderful review! We’re thrilled to hear that your trip to Ecuador was well-organized and that David and our local experiences made it memorable. Your recommendation means a lot to us, and we look forward to helping you plan your next adventure!
Great communication and very efficient.
2025年10月29日
Happy Gringo Travel からの回答
Thank you for your kind feedback! We’re thrilled to hear that you found our communication clear and our service efficient. Your satisfaction means a lot to us!
Happy Gringo Travel からの回答
Thank you for your review! We’re glad to hear that our team was able to respond quickly and provide thorough answers to your questions. If you ever need anything else, we’re here for you!
Informative
Jackie was very helpful and informative. She gave us a few different options to consider, which made our decision easier. It's been a wonderful experience so far!
2025年10月29日
Happy Gringo Travel からの回答
Thank you so much for your kind words! We’re delighted to hear that Jackie was able to provide helpful information and options to make your decision easier. Knowing that you’ve had a wonderful experience so far truly means a lot to us.
Great service!
2025年10月20日
Happy Gringo Travel からの回答
Thank you so much for your kind words! We’re thrilled to hear you had a great experience. If you ever need anything in the future, don’t hesitate to reach out — we’re always happy to help!
Excellent Service!
Excellent Service!
Nico was very patient as we went back and forth over our itinerary. He listened to our priorities and found a trip that was perfect for our family.
2025年10月20日
Happy Gringo Travel からの回答
Thank you so much for your kind words! We’re so glad to hear that Nico took the time to listen and help you find the perfect trip for your family. Your satisfaction means a lot to us. :)
Maria was very helpful in our trip…
Maria was very helpful in our trip planning and responded quickly and knowledgeably about the questions I had. Great service!
2025年10月20日
Happy Gringo Travel からの回答
Thank you so much for your wonderful feedback! We’re delighted to hear that Majo helped make your trip planning smooth and enjoyable. We’ll be sure to pass along your kind words to her. If you ever need anything or have more questions in the future, please don’t hesitate to reach out. We’re always happy to help!
David listened to our time needs as…
David listened to our time needs as well as our desires for seeing the Galapagos as well as the Amazon and coordinated all that around our budget to plan what looks like an awesome trip. He has been excellent on the follow through.
2025年10月3日
Happy Gringo Travel からの回答
Hi! :) Thanks so much for your kind words. We're thrilled to hear that David helped design a trip that fits your schedule, budget, and travel dreams. Wishing you an amazing adventure in the Galapagos and Amazon!
Jackeline Valarezo was amazing from…
Jackeline Valarezo was amazing from start to finish! Super responsive, detail-oriented, and a joy to work with. She made our whole planning process easy and enjoyable. A total asset to Happy Gringo — highly recommend!
2025年9月15日
Happy Gringo Travel からの回答
Hi! Thanks a lot for your wonderful review 😊 We're so happy to hear that Jacky made your planning process smooth and enjoyable. She’ll be thrilled to know her help made such a great impression! thanks for recommending Happy Gringo!
Jacky was wonderful
Jacky was quick in responding on my initial inquiry and provided all the information to make a decision as I was inquiring 2 options. Everything went smoothly and I felt my inquiries were met with answers in a timely manner.
2025年10月3日
Happy Gringo Travel からの回答
Hi! Thanks so much for your kind feedback 😊 We’re glad to hear that Jacky’s quick responses and helpful info made your planning process easy and smooth. We really appreciate you choosing Happy Gringo!
Jacky was excellent and very helpful!
2025年9月23日
Happy Gringo Travel からの回答
Thank you so much for your kind words! We're thrilled to hear that Jacky was able to assist you and make your experience a great one. We’ll be sure to share your feedback with them :)
Can tailor an Ecuador trip to your needs and budget
I enquired about a few different tours in Ecuador and Happy Gringo were the only company that worked around my needs and tailored a trip for a solo traveler.
I feel safe in my travel plans and although more expensive than intended, I feel like I can relax and have all the hard work done for me.
2025年9月29日
Happy Gringo Travel からの回答
Hi! Thanks so much for your thoughtful review 😊 We're really happy to hear that our team could tailor your Ecuador trip to fit your needs and make you feel confident about your travel plans.
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