Happy Gringo Travel レビュー 573

TrustScore 5段階評価の5

4.9

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We worked with Maria to plan our first trip to Ecuador in 2027. She was prompt and thorough in answering our emails and questions and gave us great options to meet both our desired itinerary, budget,... もっと見る

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5つ星のうち5の評価

Called and spoke to us right away. Was going on vacation let us know the dates and got a colleague to cover while he was away to ensure deposit payment process went smooth

5つ星のうち5の評価

We worked with Maria, who was very kind and thorough with planning our trip. She answered all our questions and was very flexible with developing an itinerary that fit with out travel preferences and... もっと見る

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5つ星のうち5の評価

Very knowledgeable and responsive. I loved how upfront she was regarding the different choices I was requesting and she politely guided me to what I feel is the right choice for the family. I really w... もっと見る

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企業情報

  1. 旅行代理店

Happy Gringo Travel について

当該企業による記述

Logo
Happy Gringo is an Anglo-Dutch owned travel company run by passionate travelers for like-minded clients. We have 18 years of experience, during which time we have established ourselves as one of the leading and most respected travel agencies/tour operators in Ecuador and Galapagos. Above all, we pride ourselves on a personalized approach to service, and a team of local travel experts, who know the country like the back of their hands.

Quiz

Where Will Your Dreams Take You?

Galapagos Cruises
Galapagos Land Trip
Ecuador Tours
Amazon Rainforest
South America Highlights

連絡先

4.9

優良

TrustScore 5段階評価の5

573件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 66%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Jonathan was wonderful to organize our…

Jonathan was wonderful to organize our 5D/4N cruise in the Galapagos. He was super responsive to all my emails and provided all the info needed to book our spots on the ship. Happy Gringo gave us the best price out of 3-4 different agencies we contacted.

2025年10月3日
Happy Gringo Travel ロゴ

Happy Gringo Travel からの回答

Hi! Thanks a lot for your great review 😊 We’re so glad to hear that Jonathan made your Galapagos cruise planning smooth and easy! and that you got the best deal with us!

5つ星のうち5の評価

Helpful, Patient, and Stress-Free Booking!

It’s been a fantastic experience working with David! Just booked our upcoming trip for 2026. He was so patient and helpful, answering all my questions without any pressure, and following up in a timely manner until I was confident to proceed. He listened to what we wanted, provided a range of budget options and made the whole process stress-free. Highly recommend!

2025年10月3日
Happy Gringo Travel ロゴ

Happy Gringo Travel からの回答

Hi! Thank you so much for your kind words 😊 We’re thrilled to hear that David made your booking process stress-free and enjoyable. Can’t wait for you to have an amazing 2026 adventure with Happy Gringo!

5つ星のうち5の評価

Jacky

Jacky was very helpful on the phone and in emails and answered all of my questions in a timely manner.

2025年10月3日
Happy Gringo Travel ロゴ

Happy Gringo Travel からの回答

Hi! Thanks for your feedback 😊 We’re glad to hear that Jacky was helpful and responsive both on the phone and by email. We really appreciate you choosing Happy Gringo!

5つ星のうち5の評価

It was so comforting to a trusted guide…

It was so comforting to a trusted guide when picking options for our honeymoon. Nicola was incredibly helpful!

2025年9月23日
Happy Gringo Travel ロゴ

Happy Gringo Travel からの回答

Hi! Thanks so much for your lovely review 😊 We’re thrilled that Nicola could help make your honeymoon planning easy and comforting.

5つ星のうち5の評価

Jacky was wonderful in answering our…

Jacky was wonderful in answering our questions promptly and tailoring our trip to our needs and wants.
We are excited for our upcoming journey

2025年9月29日
Happy Gringo Travel ロゴ

Happy Gringo Travel からの回答

Hi! Thanks so much for your kind words 😊 We’re thrilled that Jacky could help tailor your trip to your needs and answer all your questions promptly. Wishing you an amazing upcoming journey!

5つ星のうち5の評価

Very excited for the trip!

Happy Gringo staff elaborated, very fast, an attractive travel plan according to my expectations!

2025年9月23日
Happy Gringo Travel ロゴ

Happy Gringo Travel からの回答

Hi! Thanks for your great review 😊 We’re so happy to hear our team created a fast and tailored travel plan that met your expectations. Thank you for choosing Happy Gringo!

5つ星のうち5の評価

Happy Gringo was very efficient in planning the trio for us. They gave us great choices and the best price.

Happy Gringo was very efficient in helping us plan the trip. Jacky was working with us and she replies to our questions within minutes both on WhatsApp and email in spite of us being in different time zones. She gave us a very good price for everything we wanted in the trip.

2025年9月29日
Happy Gringo Travel ロゴ

Happy Gringo Travel からの回答

Hi! Thanks so much for your kind review 😊 We’re thrilled to hear that Jacky and our team could efficiently plan your trip and answer all your questions quickly. Thank you for choosing Happy Gringo!

5つ星のうち5の評価

Super helpful and nice

Super helpful and nice! As a classic Gen Z phonecall hater, I enjoyed my call with Jonathan :) He had answers about things like wetsuits and bedrooms that I didn't expect him to know off the top of his mind!

2025年9月8日
Happy Gringo Travel ロゴ

Happy Gringo Travel からの回答

Hi! Thanks so much for your fun review 😊 We’re thrilled to hear that Jonathan could make your call enjoyable and answer all your questions! Once again, thank you for choosing Happy Gringo!

5つ星のうち5の評価

amazing experience

The agent was extremely helpful, great communication. I had specific requests, he jumped on it immediately, made sure that everything is in the itinerary that we dreamed of. This was the easiest booking and the nicest, most accommodating that I have ever done.

2025年9月29日
Happy Gringo Travel ロゴ

Happy Gringo Travel からの回答

Hi! Thanks so much for your wonderful review 😊 We’re thrilled to hear that our team could make your booking easy, accommodate all your requests, and help create the itinerary of your dreams. Thank you for choosing Happy Gringo!

5つ星のうち5の評価

Very personable service

Very personable service, quick reply with all the information needed and more. The payment process ran smoothly. So far all excellent.

2025年9月23日
Happy Gringo Travel ロゴ

Happy Gringo Travel からの回答

Thank you for your lovely feedback! We're so glad to hear you had a smooth and positive experience with us. It’s great to know everything has been excellent so far. We're here if you need anything else!

5つ星のうち5の評価

David is the best!

We were very pleased with David and how easy it was to book 3 different tours in the Quito area in late November. We had been looking at various tour companies to arrange private tours with and saw Happy Gringos listed in our Lonely Planet book as one of the best. So far we have not been disappointed with the company.

2025年9月23日
Happy Gringo Travel ロゴ

Happy Gringo Travel からの回答

Thank you so much for your kind review! It’s wonderful to know you found us through Lonely Planet and that we’ve lived up to your expectations so far. We truly appreciate your trust in Happy Gringo and hope you have an amazing time on your tours!

5つ星のうち5の評価

Jacky did a wonderful job

Jacky did a wonderful job. She responded to emails quickly, customize our trip to our liking, and overall was great at communicating.

2025年9月23日
Happy Gringo Travel ロゴ

Happy Gringo Travel からの回答

Thank you so much for your kind words! We're so glad to hear that Jacky did a great job customizing your trip and keeping communication clear and prompt. If you ever need help planning another adventure, we’re here for you!

5つ星のうち5の評価
Happy Gringo Travel ロゴ

Happy Gringo Travel からの回答

Thank you for your kind words! We’re so glad you found our team responsive and helpful. Don’t hesitate to reach out again if you need anything!

5つ星のうち5の評価

Happy Gringo will ensure that you get an amazing Galapagos experience at a reasonable cost!

David put together a customized package according to our dates and interests that will give us an amazing Galapagos experience. He was excellent to work with and the information provided was very detailed and easy to follow. I would highly recommend Happy Gringo. They provide an incredible service at a reasonable price!

2025年9月17日
Happy Gringo Travel ロゴ

Happy Gringo Travel からの回答

Thank you so much for your wonderful feedback! We truly appreciate your recommendation and look forward to helping you plan another unforgettable adventure someday!

5つ星のうち5の評価

Great service

Quick response time from the agent (Nico) With good recommendations with my limited date availability. Very responsive to all the questions I had even once I was booked. Gracias!

2025年9月23日
Happy Gringo Travel ロゴ

Happy Gringo Travel からの回答

Thank you so much for your kind words! We're thrilled to hear you had a great experience and that Nico was able to help with quick responses. We'll be sure to pass along your thanks to him! If you ever need assistance again, don’t hesitate to reach out.

5つ星のうち5の評価

Great Service

Jacky was very responsive and even called us outside of normal working hours to ensure we could make informed decisions on our last minute cruise options and tight timeframe.
Really gave us confidence in our final decision.

2025年9月8日
Happy Gringo Travel ロゴ

Happy Gringo Travel からの回答

Thank you for your kind words! We're so pleased to hear that Jacky’s dedication and responsiveness helped you feel confident in your final decision—especially under a tight timeframe. We hope you had an amazing cruise and look forward to helping with your next adventure!

5つ星のうち5の評価

I was very impressed with Happy Gringo

I was very impressed with Happy Gringo. I gave them a detailed list of our wishes and requirements and David clearly worked very hard to find exactly what we were looking for. It took a couple of weeks through a series of emails and phone calls that were well worth the time spent.

2025年9月8日
Happy Gringo Travel ロゴ

Happy Gringo Travel からの回答

Thank you for your wonderful feedback! We're so happy to hear that you had a great experience with Happy Gringo and that David was able to tailor your trip to match your specific wishes. We hope to welcome you on another adventure soon.

5つ星のうち5の評価

Our sales representative Jacky

Our sales representative, Jacky, was helpful, patient, and best of all, fun to work with. She offered suggestions and plans that we would never have thought of. Her expertise and detailed emails were wonderful.

2025年9月8日
Happy Gringo Travel ロゴ

Happy Gringo Travel からの回答

Thank you so much for your lovely feedback! We'll be sure to share your kind words with her, and we hope to help you plan another amazing adventure in the future!

5つ星のうち5の評価

Nico was very helpful with helping us…

Nico was very helpful with helping us decide what kind of itinerary met our needs. He has great communication, very informative and very helpful when we decided to add an extension to our vacation, a trip to Peru.

2025年9月8日
Happy Gringo Travel ロゴ

Happy Gringo Travel からの回答

Thank you so much for your kind words! We're thrilled to hear that Nico was able to help you create the perfect itinerary and that his support made your vacation planning smooth. We truly appreciate your feedback and hope to assist you with another unforgettable trip in the future :)

5つ星のうち5の評価

Last minute liveaboard deal

Last minute liveaboard deal
Nico helped to secure a couple of options at a great last-minute rate when I decided to book a hiking and snorkeling cruise a week before departure. I ended up with my own cabin at a fantastic price on a very lovely vessel. Communication was easy using Whatsapp and payment link worked with no issues.

2025年9月1日
Happy Gringo Travel ロゴ

Happy Gringo Travel からの回答

Thank you for your great review! We're so glad Nico could help you land such a fantastic last-minute deal. It’s great to hear everything went smoothly with communication and booking. Wishing you an unforgettable time on board and in the Galapagos!

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