Happyrunsports レビュー 

228
•
TrustScore 5段階評価の4

4.2

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Not only were the bikes packaged well, FedEx had absolutely destroyed the boxes, i thought for sure there would be damage. Not a scratch! Bikes are awesome! After a few days someone notices the rea... もっと見る

5つ星のうち5の評価

I’m extremely happy with both the product and the customer service! The bike is fantastic, with great design and performance. When I needed replacement parts, the HappyRun team responded immediately,... もっと見る

5つ星のうち2の評価

Hey there Happyrun, so you mentioned in your reply that your going to expedite the shipment. And also very strange is all the emails we have been sending back and forth are all of a sudden gone. You g... もっと見る

5つ星のうち5の評価

You all have been great getting my happyrun G100 pro back up and running from the new throttle, new controller ( when new controller didnt have the same 4 pin connector for the pedal assist you sent m... もっと見る

企業情報

  1. 電動機店

当該企業による記述

Provide a more enjoyable way by electric motor bike, HappyRun Sports!


連絡先

4.2

ほぼ満足

TrustScore 5段階評価の4

228件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 77%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.2

すべてのレビュー

(228)

過去12か月のレビュー数: 187件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Happyrun Review

I had bought a HappyRun G300 about a year ago and its been fantastic. For the price it reaches speeds comparable to its much higher counterparts (surron) and feels great. Over the years I've experiences some issues but thats from me using it almost everyday. Not too long ago I realized I needed new parts and I contacted support, and it takes a day or two to get a response but they are very helpful responses, for instance they provided me with links to purchase the replacement components directly in the email with a kind message with it. Overall a great company for not being mainstream.

2026年8月6日
自発的なレビュー
5つ星のうち5の評価

Great Product, Even Better Support & Customer Experience

first off the product quality is worth 5 stars, and this is my 2nd purchase from happyrun. However, for the first time I received one part that was not well machined and caused problems with assembly - and this is a reason to give happyrun 6 stars! Why? bc their support team did everything to guide me (sending video from shenzen factory) and ship a replacement part so both providing a solution and holding-hands to make sure I got it right when assembling. So if anyone can ask for a perfect union it's a company with both great product and great service and happyrun is just that - which is why I'm sure this is my 2nd purchase from them but not the last. Way to go happyrun and thank you!

2026年8月1日
自発的なレビュー
5つ星のうち5の評価

Nice product

The whole process of ordering and shipping was seamless. I am an older adult just looking for some riding fun as the gas powered bikes I own are a bit loud. I think an improvement would be adding a passcode to unlock power levels above 3.

2026年8月3日
自発的なレビュー
5つ星のうち4の評価

Satisfied customer

I recently wrote a review about the happyrun
F 18 Electric bike.
My review reflected what happened in the beginning, which was very negative and unprofessional..
Since the review was written, happy run has reached out to me and took care of my needs and also as a apology they sent me some extra things along with the parts that I needed to fix the electric bike bikes.
So I am writing this review now to say that they went out of their way to accommodate my needs and also created a positive outcome.. since the bikes are only two weeks old. I’m not quite sure how the future will hold, but I will keep the consumers updated with the performance and quality.

2026年8月1日
自発的なレビュー
5つ星のうち1の評価

Everything

Everything, got a wrong part, still missing a blinker I ordered that never showed up, can’t speak to a live person.

2026年7月21日
自発的なレビュー
Happyrunsports ロゴ

Happyrunsports からの回答

Dear Customer,

We sincerely apologize for the inconvenience and frustration you experienced.

After checking your case, we found that the tail light and turn signal you purchased were not the correct models for your bike. Regarding the incorrect tail light order, we have actively provided solutions: you can either return the item for an exchange or purchase a conversion adapter locally to make it compatible.

For the missing turn signal, it was unfortunately lost during shipping. We have already arranged a replacement and provided the tracking information to you.

We understand your concerns and apologize again for the inconvenience. We will continue to assist you and help resolve any issues as quickly as possible.

5つ星のうち5の評価

The company reached out to me when…

The company reached out to me when something on their side in regards to bike colour and even offered me a refund if I only wanted the specific colour they didn’t have in stock, bike is supposed to arrive today and all in all if I had the money or a clone of myself I’d buy another one

2026年7月30日
自発的なレビュー
5つ星のうち1の評価

Company struggles to complete warranty…

Company struggles to complete warranty requests. They will take as much time as possible separating the assemblies to tell you parts are not covered. The company sent me a vehicle that they had no manuals for repair. They installed a locked cover that was not to be removed. Proceed to tell me this is a consumer issue since they could not produce a video with the factory installed part. They ended up finally warranting out the part after multiple weeks( and pointing out that the product no longer was legal without this part) Either way still disappointed.
I really hope this motor does not fail, I fear that even tho it's covered it won't be.

2026年7月9日
自発的なレビュー
Happyrunsports ロゴ

Happyrunsports からの回答

Dear Customer,

We sincerely apologize for the frustration and disappointment you experienced during the warranty process.

We would like to clarify that different components have different warranty periods because each part has different usage conditions and wear characteristics. You can check the warranty period for each component through the following link:

https://www.happyrunsports.com/pages/warranty-policy

Please rest assured that for any quality-related issues within the applicable warranty period, we will provide free replacement parts and continue assisting with the repair process. We can also provide installation videos and guidance to help customers complete the replacement more easily.

We truly appreciate your feedback and understand your concerns. We will continue working to improve our after-sales support and provide a better customer experience.

Thank you for giving us the opportunity to assist you.

5つ星のうち5の評価

I loved my brake calipers i was able to…

I loved my brake calipers i was able to replace once caliper and had to swap out the pads on my old caliper which im certain needs replacing but the cable end cap refuses to release itself so alas.

It was relatively simple to replace and didnt actually need a video to do it! Im not very mechanical savvy. Recommend a allen t arm to save you some trouble!

2026年7月29日
自発的なレビュー
5つ星のうち5の評価

I bought the G70P

I bought the G70P. Bike came packaged very well, simple assembly required. This bike is everything and more than I was expecting. I needed support and I got a response in 1 business day. The bike is Definitely as advertised! I recommend

2026年7月20日
自発的なレビュー
5つ星のうち1の評価

Total piece of shit...I contacted you 6 days ago about a broken bike that was 24 hours old. You have yet to get back to me after multiple times to contact you.

Complete piece of shit. $1300 120# Boat anchor. Bike failed to charge after the first day. Contacted customer support with 1 return phone call with Warehouse person. And then the silent treatment. after 6 days NO phone calls or HELP with a warranty... The next phone call is going to the Better Business Borio about this company and Slender where ever anyone will listen....Youtube sounds good....Call me for a new charger or take this Bike back..... Call Mike Myers 845-797-0169 NOW!!!!!!!

2026年7月22日
自発的なレビュー
Happyrunsports ロゴ

Happyrunsports からの回答

Dear Mike,

We sincerely apologize for the frustration and inconvenience you have experienced. We completely understand your disappointment, especially with the charging issue occurring so soon after receiving the bike.

Could you please provide your order number and contact us at service@happyrunsports.com so that our team can review your case and assist you as quickly as possible?

At the same time, we will ask our phone support team to contact you as soon as possible to further discuss and help resolve the issue.

We will carefully investigate the charging problem. If our technicians confirm that the battery or charger is faulty, we will arrange a replacement battery or charger for you accordingly.

We truly value our customers and are committed to providing proper after-sales support. We will do our best to communicate with you, identify the cause of the issue, and help get your bike back to normal use as soon as possible.

Thank you for giving us the opportunity to resolve this matter.

5つ星のうち5の評価

Great customer service I ordered f18…

Great customer service I ordered f18 decided I wanted the g18pro they helped me change the order and received the bike in under a week awesome bike great service took maybe 45mins to put the bike together very easy thank you happy run would recommend you

2026年7月13日
自発的なレビュー
5つ星のうち1の評価

7 months now and my Christmas gift to…

7 months now and my Christmas gift to my grandson is sitting in a box waiting for a return label for over a month. Bad kick stand would not hold the bike up. 4 sprockets and peddle repairs. Code 30 electronic repair. broken handlebars while riding. 15 emails and nothing. They promised a return and replace or refund. Nothing! Don't buy a Happy Run bike!

2025年12月16日
自発的なレビュー
Happyrunsports ロゴ

Happyrunsports からの回答

Dear Customer,

We sincerely apologize for the frustration and inconvenience you have experienced.

Please understand that we are not intentionally withholding the return label. Our logistics provider requires photos of the fully packed outer box before they can issue the return label. This is to ensure the bike is properly packaged and to prevent any potential damage during return shipping.

Once we receive the required packaging photos, we will immediately apply for the return label for you.

We appreciate your cooperation and will continue to assist you in resolving this matter.

5つ星のうち4の評価

Changing the G70 on short notice…

Changing the G70 on short notice without front loading your distributors, it causes tension.

The G70 batteries were downsized, I had no notice, and was not informed until I called the company on it! Could be perceived as deceptive. By downsizing from 38ah to 26ah, you've effectively reduced the range by approximately 12 miles. This is a huge difference, with no real price change. UL rating for larger batteries please.

And the idea that you are attempting to comply with regulatory changes in some states is misguided. You are not the police force. Forcing a maximum 20mph speed on the screen is ridicules. Let the consumer make the choice. If I unlock it, I want to see the true speed of the bike, not some artificial number.

Also, as a distributor that works on these bikes from time to time. Changing the configuration of the wiring, for example...the pedal assist connection is at the bottom and not the top at the controller is very frustrating when confronted with these changes. The swap out of the controller at this point is a big headache!

As a distributor selling your bikes, if you offer freebies to online buyers, you should strongly consider doing the same for your wholesale distributors. Making us compete for sales from online free giveaways (pump, phone holder, bike lock, & cargo rack) are unfair advantages we can't compete with and stay in business. Please give us something....
Sincerely,

Randy Bachmann
22819 165th Ave. E
Graham, WA 98338
c- 253-732-9176

2026年7月14日
自発的なレビュー
5つ星のうち1の評価

The reason I give you 1 ☆ is because I…

The reason I give you 1 ☆ is because I received the f18 with the rear rim bent it unalignment
And I haven't received any answers from you

2026年7月10日
自発的なレビュー
Happyrunsports ロゴ

Happyrunsports からの回答

Dear Customer,

We are sorry for the inconvenience caused.

Could you please provide your order number and some photos/videos of the issue to our after-sales email: service@happyrunsports.com?

Our support team will review your case and assist you with the appropriate solution as soon as possible.

Thank you for your understanding and cooperation.

5つ星のうち5の評価

Customer service was great always there…

Customer service was great always there to answer any questions and fix any problem delivery of anything I ordered has always been ontime love this company and will continue to do business whenever the need arises that I need another quality built electric bike we have put over a 1000 miles on the two g300 pro,so we have and there still going strong.

2026年7月11日
自発的なレビュー
5つ星のうち2の評価

The delivery date was wrong by 2 days.

The delivery date was wrong by 2 days.
The frame is not aluminum it is magnetic which means it is some kind of steel.
The phone number is for their warehouse in California and it is staffed with warehouse workers not sales or technical staff and their phone system is bad.
The PAS might as well not exist it appears to do nothing when in modes 2 through 5 and a little resistance in mode 1.
The bike is hard to mount and unmount.
I do not believe it will travel 75 miles on a charge but I will attempt to find out.

2026年7月9日
自発的なレビュー
Happyrunsports ロゴ

Happyrunsports からの回答

Dear Customer,

Thank you for sharing your feedback, and we sincerely apologize for any confusion or inconvenience.

Regarding the pedal assist (PAS) function, please note that on the G18 Pro, when riding at higher speeds or using higher gears with a larger gear ratio, the pedals may rotate passively due to the wheel’s inertia. In this situation, the system only detects the rotation signal and there is little or no actual pedaling load, which may make the pedal assist feel weaker.

For the battery range, we understand your concern. The actual riding distance can vary depending on factors such as riding mode, speed, rider weight, terrain, and riding conditions. Please feel assured that if you experience any issues with the bike or battery performance, feel free to contact us at any time. We will be happy to assist you and help resolve any concerns.

Thank you for your understanding and support.

5つ星のうち5の評価

A Beast of an E‑Bike - Sleek, Powerful, and Worth Every Mile

I was skeptical at first, unsure if it would look cheap or fail to perform the way I hoped. Boy, was I wrong.
After assembling it, the HappyRun G300 Pro in Black proved to be an absolute standout. The moment I hopped on, I felt the difference, this bike is built for riders who want real performance, not just a casual cruise. The matte black finish gives it a bold, premium look, and the overall build quality feels solid and dependable.

The power is what impressed me most. Acceleration is smooth but strong, and the motor handles hills and rough terrain without hesitation. The suspension absorbs bumps really well, making longer rides genuinely comfortable. Battery life is another major win, it holds a charge pretty good, and the range easily covers daily commuting or weekend adventures.

The ride feels stable, controlled, and surprisingly quiet. The brakes are responsive, the frame feels durable, and the controls are intuitive. It’s the kind of e‑bike that makes you want to get out and ride more often.

If you’re looking for a stylish, high‑performance electric bike that delivers on every promise, the HappyRun G300 Pro in Black is a fantastic choice. It’s fast, fun, and built like a tank, easily one of the best values in its class.

2026年7月3日
自発的なレビュー

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報