Not only were the bikes packaged well, FedEx had absolutely destroyed the boxes, i thought for sure there would be damage. Not a scratch! Bikes are awesome! After a few days someone notices the rea... もっと見る
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I’m extremely happy with both the product and the customer service! The bike is fantastic, with great design and performance. When I needed replacement parts, the HappyRun team responded immediately,... もっと見る
Hey there Happyrun, so you mentioned in your reply that your going to expedite the shipment. And also very strange is all the emails we have been sending back and forth are all of a sudden gone. You g... もっと見る
You all have been great getting my happyrun G100 pro back up and running from the new throttle, new controller ( when new controller didnt have the same 4 pin connector for the pedal assist you sent m... もっと見る
企業情報
当該企業による記述
Provide a more enjoyable way by electric motor bike, HappyRun Sports!
連絡先
802 Echelon Ct, City of Industry, CA , 91744, CA, 米国
- +1 760 539 2103
- info@happyrunsports.com
- happyrunsports.com
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ネガティブなレビューの 77%に回答しています
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Hey there Happyrun
Hey there Happyrun, so you mentioned in your reply that your going to expedite the shipment. And also very strange is all the emails we have been sending back and forth are all of a sudden gone. You guys said you were going to get back to me on the 21st after some holiday or festival that was going on. And since all the emails are gone. What do I do now, I need to send motor back so I get my refund and then so I can purchase the correct motor Thank You !
Not only were the bikes packaged well
Not only were the bikes packaged well, FedEx had absolutely destroyed the boxes, i thought for sure there would be damage.
Not a scratch! Bikes are awesome! After a few days someone notices the rear brakes were not assembled correctly, happyrun owned the mistake and are sending a replacement. I am buying 4 more for the whole family. These f18 2.0's are absolutely beast!!!!
Totally worth the price.
We had an issue with the battery on our…
We had an issue with the battery on our e bike! After a few weeks of different emails and tests they are sending out a new battery and we appreciate that! Thanks again happyrun!!!!
These guys are doing a great job!
I’m extremely happy with both the product and the customer service! The bike is fantastic, with great design and performance. When I needed replacement parts, the HappyRun team responded immediately, sent everything I needed. The whole process was smooth and hassle-free. This is what excellent customer service looks like. Huge thanks to the HappyRun team! Highly recommended! 💯
I highly recommend Happyrun to anybody…
I highly recommend Happyrun to anybody looking for a great bike. They have great customer service and they helped me out with my G300 pro ebike.
We had some issues with shipping, but the bikes are a blast!
We had some issues with shipping. I ordered two bikes. The first one came in two days, the second one took two weeks because they used the worse shipping carrier of all time: FedEx. FedEx kept bouncing the shipment around and not delivering it. Finally got it and advised HappyRun to use better shipping options. The bikes however are FANTASTIC. My 12 year old son and I have been ripping around on them in our neighborhood and back woods and fields. I put them together one evening, then charged them overnight. We rode around for two hours and haven't even got them down to half battery. Hopefully they last a long time but so far, I'm very happy with the purchase.
Amazing do attentative and the tenacity…
Amazing do attentative and the tenacity of these engineers and customer service is stellar.
I can't thank happyrun enough for making life as a small shop owner manageable.
HappyRun G100 Pro Support
You all have been great getting my happyrun G100 pro back up and running from the new throttle, new controller ( when new controller didnt have the same 4 pin connector for the pedal assist you sent me a new round waterproof connecter that worked great for free!), new LCD screen with NFC cards. A lot of these parts were out of stock and when i emailed support directly you always seemed to find a part for me. Cant thank you all enough!
Happyrun was promt & efficient with a…
Happyrun was promt & efficient with a response on a crucial detail.
Very professional & speedy response to all my concerns. So far I would definitely buy from Happyrun & tell all my friends & family to do so as well. Also I will update on my delivery & product review.
I highly recommend this online shop
I highly recommend this online shop. We bought the Happyrun G60 Pro. I had a problem with one part and service is just incredible - they responded within one hour to my email and sent the part on the same day! Great experience and 5 stars are not enough!
Great customer service made this easy…
Great customer service made this easy to handle and repair.
Helped me out really well had problems…
Helped me out really well had problems with my battery after a while and I checked the voltage on it and it was really bad so they sent me out a new one I like less then a week thank you so much happy run
Fast response!
Great customer service they replied…
Great customer service they replied very quickly. Great e-bike, runs fast and is very steady. Their delivery was very secure and everything no was rapped nicely. Highly recommend!
Great service
Slightly slow replies but very competitive and was able to compromise a solution to every issue on my bike. Great service team.
Happy Run was very helpful in replacing…
Happy Run was very helpful in replacing items that the warranty covered!!! So grateful!
Great customer service and problem…
Great customer service and problem resolution!
I purchased a replacement brake for my Happyrun G60 Pro e-bike, but due to confusing information on the website regarding the front and rear brakes, I ended up ordering the wrong part.
After contacting customer support, they acknowledged the confusion and offered to send me the correct rear brake without requiring me to return the original part.
The replacement brake has now arrived, and I really appreciate their willingness to recognize the issue and make things right.
Thank you, Happyrun, for your excellent customer service!
Sooo far Soo good
Sooo far Soo good! Got it a couple days ago took about little under a week to get
Wasn't too bad putting together alone tho I definitely suggest some help for doing the tire rod and such
It's powerful!!! Definitely has torque and accelerates quick , which is nice
Definitely not for kids more for late teens to adults
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