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VÅ¡e v poÅádku. Objednala jsem koÅŸené boty, které v ÄR stojà 3.500, zde jen 2.000. Boty jsou pohodlné, lehké, moc hezká bÃlá kůşe. Zásilka pÅiÅ¡la za tÃœden, pÅesnÄ podle informace pÅi objednánÃ. Pozor p... ãã£ãšèŠã
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Payment by card has stalled on card information review once I confirmed it. It never went through, but PayPal payment was successful. Technical support helped me check that there was no double order/p... ãã£ãšèŠã
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PÅed mÄsÃcem jsem objednal boty. Dlouhá doba dodánÃ, beru a objednávám. I pÅes tuto dlouho dobu dodánà nic. Ŝádná zmÄna stavu objednávky. Musel jsem se sám ozvat. ZaÄali s tÃm, ÅŸe jedny boty nemajà sk... ãã£ãšèŠã
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The product was delivered in great condition. There were some issues with the payment portal, but their customer support was very helpful and proactive to solve it.
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Hardloop zastává názor, şe şivot je lepšà venku.
Turistika s rodinou, lyÅŸovánà s pÅáteli a posezenà u ohnÄ jsou nutné pro ÅŸivotnà rovnováhu.
Rádi poznáváme nová mÃsta, nové lidi a nikdy si nenecháme ujÃt pÅÃleÅŸitost podÄlit se o své nadÅ¡enà pro dobré vybavenà a nároÄné trasy.
Proto uÅŸ od roku 2015 pomáháme zaÄáteÄnÃkům i vrcholovÃœm sportovcům najÃt to nejlepÅ¡Ã vybavenà pro dobrodruÅŸstvà a chceme v tom bÃœt nejlepÅ¡Ã!
17 avenue du pré de challes, 74940, Annecy, ãã©ã³ã¹
3.9
931件ã®ã¬ãã¥ãŒ
顧客ã«ã¬ãã¥ãŒãäŸé ŒããŠããŸã
ãã®äŒæ¥ã¯ãããžãã£ãããã¬ãã£ãããåããã顧客ã«ã¬ãã¥ãŒãäŸé ŒããŠããŸãã
Trustpilot ã§ã¯ãæ¬ç©ã®äººéã«ããã³ã³ãã³ãã«éãã眮ããŠããŸãããã ãããã®äŒæ¥ã¯è¿ä¿¡åçš¿ã®äœæã«åœ¹ç«ã€ AI æ¯æŽããŒã«ã«ãã¢ã¯ã»ã¹ããããšãã§ããŸãã
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ã¬ãã¥ãŒãè©äŸ¡ã®ååŸæ¹æ³ãã¹ã³ã¢ãªã³ã°ãã¢ãã¬ãŒã·ã§ã³ã®ããã»ã¹ã«ã€ããŠç¢ºèªããã
Ceny super. ZboÅŸÃ pÅiÅ¡lo v poÅádku, sledovánà zásilky bylo také v poÅádku. DelÅ¡Ã doba doruÄenÃ, ale to se dalo oÄekávat, vzhledem k vzdálenosti. BohuÅŸel se mi nepodaÅilo trefit velikost u nÄkterÃœch produktů. Budu vracet, tak uvidÃme, jak probÄhne vratka.
Hardloop ããã®åç
DobrÜ den, Lucie,
moc dÄkujeme za vaÅ¡i milou zpÄtnou vazbu! ð Jsme rádi, ÅŸe jste byla spokojená s naÅ¡imi cenami i sledovánÃm vaÅ¡Ã objednávky. Craft Core Wool je skvÄlá volba pro vaÅ¡e budoucà outdoorová dobrodruÅŸstvÃ. Doufáme, ÅŸe vrácenà probÄhne bez problémů, a jsme vám kdykoli k dispozici, pokud budete potÅebovat. ð
S pozdravem,
Arnaud â HardGuide
PerfektnÃ. Cena, doruÄenÃ, komunikace s podporou kvůli moji chybÄ - vÅ¡e v naprostém poÅádku.
Hardloop ããã®åç
DobrÜ den,
Mockrát dÄkujeme za vaÅ¡i skvÄlou zpÄtnou vazbu! ð Jsme rádi, ÅŸe vÅ¡e probÄhlo hladce, od ceny pÅes doruÄenà aÅŸ po naÅ¡i podporu. VaÅ¡e horské kolo POC Essential je skvÄlÃœm spoleÄnÃkem pro vÅ¡echna vaÅ¡e horská a stezková dobrodruÅŸstvÃ. ðµââïž
S pozdravem,
Guillaume â HardGuide
PÅed mÄsÃcem jsem objednal boty. Dlouhá doba dodánÃ, beru a objednávám. I pÅes tuto dlouho dobu dodánà nic. Ŝádná zmÄna stavu objednávky. Musel jsem se sám ozvat. ZaÄali s tÃm, ÅŸe jedny boty nemajà skladem a bÄhem 3-4 dnů je naskladnà a pak poÅ¡lou. Od té doby Äekám uÅŸ dalÅ¡Ãch 14 dnà a stále nic. NavÃc teÄ pÅestali komunikovat. Budu to jeÅ¡tÄ ÅeÅ¡it...
Hardloop ããã®åç
Ahoj,
DÄkujeme za tvoji zprávu a zpÄtnou vazbu ohlednÄ zpoÅŸdÄnÃ. Omlouváme se za komplikace s doruÄenÃm tvé objednávky.
Potvrzuji, ÅŸe tvoje objednávka bude odeslána dne 20. 5. ð
Pokud budeÅ¡ potÅebovat dalÅ¡Ã informace nebo pomoc, jsem ti k dispozici. Doufáme, ÅŸe tÄ brzy opÄt podpoÅÃme na tvÃœch dobrodruÅŸstvÃch! ðïž
Guillaume - Hardguide
Hardloop ããã®åç
Hello Martin,
Thank you so much for your fantastic feedback! ð It's great to hear that everything went smoothly and quickly.ðïž We hope to see you back on the trails soon!
All the best,
Blandine â HardGuide
Hardloop ããã®åç
Hello Rastislav,
Thank you so much for your wonderful feedback! ð We're thrilled to hear that everything went smoothly with your delivery. The Ortlieb Back Roller Plus Paire De is a fantastic choice and will be a great companion on your future adventures. We look forward to seeing you back on the trails soon! ðïž
Sportingly,
Antonin â HardGuide
Hardloop ããã®åç
Hello,
A huge thank you for your wonderful feedback! ð We're thrilled to hear that everything was perfect with your order and delivery. Your satisfaction fuels our passion for adventure and nature. Looking forward to seeing you back on the trails soon! ð¿
Sportingly,
Guillaume â HardGuide
Hardloop ããã®åç
Hello Ivana,
A huge thank you for your amazing feedback! ð We're thrilled to hear about your positive experience with our delivery and pricing. We hope to see you soon on your next adventure in the great outdoors! ðïž
Best wishes,
Romain â HardGuide
VÃœborná zpÄtná vazba pÅi bezplatném vrácenà zboÅŸÃ.
Hardloop ããã®åç
DobrÃœ den, VladimÃre,
DÄkujeme za vaÅ¡i skvÄlou recenzi! ð Jsme rádi, ÅŸe jste ocenil zpÄtnou vazbu pÅi bezplatném vracenà zboÅŸÃ. Váš Merrell Speed Strike 2 Gtx vám poskytne vynikajÃcà podporu na vaÅ¡ich dobrodruÅŸstvÃch. TÄÅ¡Ãme se na vaÅ¡i dalÅ¡Ã návÅ¡tÄvu! ðïž
S pozdravem,
Antonin â HardGuide
The package (wrapping) was torn in the corner and the shoe box was in poor condition (it was falling apart).
Hardloop ããã®åç
Hello
Thank you for your message and for sharing your experience regarding the damaged packaging. We are sorry about the condition in which your order was delivered. If the product itself was also damaged, you are welcome to return it to us.
I remain available if you need any further assistance.
Guillaume - Hardguide
I had to wait a bit longer but everything was well communicated and handled from hardloop. Overall good experience.
Hardloop ããã®åç
Hello OndÅej,
A big thank you for your fantastic feedback! ð We're thrilled to hear that your experience with us was positive, even with a bit of a wait. We're committed to supporting your adventures and making sure every step is smooth. Looking forward to seeing you on the trails again soon! ðïž
Cheers,
Blandine â HardGuide
Hardloop ããã®åç
DobrÜ den, Klára,
Velké dÃky za vaÅ¡i úşasnou recenzi! ð Jsme rádi, ÅŸe Å¡irokÃœ vÃœbÄr a rychlé doruÄenà splnily vaÅ¡e oÄekávánÃ. VÄÅÃme, ÅŸe s vaÅ¡imi Topo Athletic Fli Lyte 6 budete mÃt jistotu a pohodlà na kaÅŸdém outdoorovém dobrodruÅŸstvÃ. ð²ðïž TÄÅ¡Ãme se na vaÅ¡i dalÅ¡Ã návÅ¡tÄvu!
SportovnÄ,
Guillaume â HardGuide
Loved that I could get the product I liked (it was not available in other shops) and for a good price. There was a hiccup with the product's availability, but it was fixed/sent sooner than expected in the end. I was duly informed about everything.
Hardloop ããã®åç
Hello Zuzana,
Thank you so much for your fantastic feedback! ð I'm thrilled that we could meet your expectations and even surprise you with a quicker resolution. It's customers like you who inspire us to keep exploring new horizons. Looking forward to your next adventure with us! ðïž
Best,
Mathilde â HardGuide
Hardloop ããã®åç
Hello Radmila,
Thank you so much for your glowing review! ð We're thrilled to hear that you had a fast and reliable experience with us. Can't wait to accompany you on your next adventure! ðµââïž
Best regards,
Antonin â HardGuide
VÅ¡e bylo v poÅádku kromÄ PLATBY!!! NÄkolikrát jsem se pokouÅ¡ela zaplatit klasicky kartou online, nechala to naÄÃtat i desÃtky minut ale nic. Nakonec jsem musela zaplatit pÅes PayPal (delÅ¡Ã a nekomfortnÃ). Ale zboÅŸÃ pÅiÅ¡lo do tÃœdne a vÅ¡e v poÅádku.
Hardloop ããã®åç
DobrÜ den, Šárko,
DÄkujeme za váš podnÄt! Omlouváme se za nepÅÃjemnosti s platbou, které jste zaÅŸila. UsilovnÄ pracujeme na zlepÅ¡enà této Äásti naÅ¡ich sluÅŸeb. Jsme vÅ¡ak rádi, ÅŸe váš Poc Otocon dorazil v poÅádku a vÄas, abyste mohli pokraÄovat ve vaÅ¡ich dobrodruÅŸstvÃch. ð²
SportovnÄ,
Guillaume â HardGuide
1st it took some time, because Hardloop struggled with stocking up the desired product (which was initially displayed as in stock) . But then I ordered different product colour and everything went smooth - I appreciate shipping to Czech republic and the transit speed.
Hardloop ããã®åç
Hello,
Thank you so much for your fantastic review! ð We're thrilled to hear that everything went smoothly after selecting a different color. Your Patagonia Mens Isthmus will surely be a great companion on your adventures through the Czech Republic and beyond! ðïž
Kind regards,
Guillaume â HardGuide
Hardloop ããã®åç
Ahoj David,
VelkÃœ dÃk za váš skvÄlÃœ názor! ð Jsme nadÅ¡enÃ, ÅŸe jste byli spokojeni. TÄÅ¡Ãme se na dalÅ¡Ã spoleÄná dobrodruÅŸstvà na horách a stezkách! ðïž
SportovnÄ,
David â HardGuide
Hardloop ããã®åç
Hello Miroslav,
Thank you so much for your kind words and for choosing Hardloop! ð I'm thrilled to hear that you were satisfied with our fast delivery. Your Icebug Adak Rewool is an excellent choice for all your upcoming adventures. Can't wait to assist you again on your next mountain trek! ðïž
Best wishes,
Camille - HardGuide
great experience, clear communication, prolonged delivery is understandable, receiving detail updates over the time
Hardloop ããã®åç
Hello Silvie,
Thank you so much for your amazing review! ð It's truly rewarding to know you had a great experience with us. Clear communication and keeping you updated is our way of ensuring your adventures are never interrupted. Looking forward to accompanying you on your next journey! ðïž
Best wishes,
Romain â HardGuide
The package was probably delivered to the AlzaBox, but I have not received PIN code for picking up. Comunication with Customer service Hardloop was OK, but they do not know PIN code - can not help me....
I have contacted Chronopost also, but without response. I need PIN code....
Hardloop ããã®åç
Hello,
Thank you for your message. We have also reached out to the carrier on our side and asked them to resend your pickup code. We hope this will help resolve the situation as quickly as possible.
I remain available if you have any further questions.
Guillaume - Hardguide
Hardloop ããã®åç
Hello David,
Thank you so much for your fantastic feedback! ð Your recommendation means the world to us, and we're thrilled to hear everything went smoothly. Can't wait to have you back with us on your next adventure! ðïž
Best wishes,
Antonin â HardGuide
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