I was dealing with Steven, the manager in the Electronics Department at Harvey Norman Tralee today, and I received excellent customer service. He was friendly, knowledgeable, and went out of his w... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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I had a fantastic experience thanks to a young gentleman named Liam who went above and beyond from start to finish. He was friendly, knowledgeable, and genuinely interested in helping me find the... もっと見る
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Refused to honour their own vouchers.website says they are valid for 5 years, but shop manager says they expired a month after issue, which is illegal under Irish law. Update So in light of the... もっと見る
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The Canon lens I bought had a dust particle between the first and second element which I found when I got home. Phoned immediately and said I would be returning it and asked the girl to check they ha... もっと見る
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企業情報
Harvey Norman Ireland - Tralee について
当該企業による記述
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
当該企業による記述
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
連絡先
Unit 8A, Manor West Retail Park, Tralee, V92 FP94, Tralee, Kerry, アイルランド
- 066 7164900
4.4
優良
231件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Item arrived to the store even before…
Item arrived to the store even before estimated time. All went smoothly. Good job.
2026年4月17日
Harvey Norman Ireland - Tralee からの回答
Hi Dariusz,
We appreciate you sharing your feedback. We're so happy to hear that your item arrived at the store promptly and that everything went smoothly!
Many thanks,
Katie.
Easy to navigate website.
Easy to navigate website., easy to find what I wanted. Easy follow options to collect or deliver. Great product information. Great facility to compare products.
2026年4月12日
Harvey Norman Ireland - Tralee からの回答
Hi Ailish,
We're happy our website was easy to navigate, and that you could easily find what you wanted. We appreciate your positive feedback on our product information and comparison tool.
Many thanks,
Katie.
Harvey Norman Ireland - Tralee からの回答
Hi Olena,
Thank you for taking the time to leave this review. We are delighted to hear you are happy with your product. Please do not hesitate to contact us if we can assist you further.
Kind Regards,
Kevin
Fabulous customer service
Tralee Harvey Norman has once again proven to be the store for me. Yet another problem with my F/F and once again the support and wonderful customer service from Tina and her manager Sean who came to my aid immediately, responded with speed and resolved the issue is so much appreciated. A great team effort and I thank you both. Harvey Norman should be proud of you.
2026年3月6日
自発的なレビュー
Harvey Norman Ireland - Tralee からの回答
Hi Mary,
We appreciate you sharing your positive experience at our Tralee store. We're happy to hear that you received wonderful support and customer service and that the issue was resolved quickly. Thank you for your feedback!
Kind Regards,
Kevin
Harvey Norman Ireland - Tralee からの回答
Hi Tish,
We're happy you had a good experience shopping with us. Thank you for your feedback; we really appreciate it!
Kind Regards,
James
Harvey Norman Ireland - Tralee からの回答
Hi Donal ,
We are delighted you are pleased with our product and service! We appreciate you taking the time to leave us this great review.
Kind Regards,
Kevin
Fabulous staff
I had a small problem with my new vacuum cleaner and I could not speak highly enough of the lovely staff I encountered in Harvey Norman Tralee. I dealt with one main person and she was so knowledgeable and helpful and took no time at all to sort it out. I dealt with two other staff, one was at the counter and they were so genuinely interested in getting me sorted. I will definitely be back to Harvey Norman Tralee. Fab staff and a lovely experience dealing with them.
2026年2月12日
自発的なレビュー
Harvey Norman Ireland - Tralee からの回答
Hi Aoife,
We appreciate you sharing your positive experience with our team in Tralee. We're happy to hear that they were knowledgeable and helpful in resolving the issue with your new vacuum cleaner. We're glad you enjoyed dealing with our staff.
Kind Regards,
Kevin
As soon as I arrived at the store in…
As soon as I arrived at the store in Tralee, I was warmly welcomed by Ben. I have a strong interest in tech, and it was clear right away that Ben is extremely knowledgeable as well. In many tech stores, the topics I like to discuss often go over people’s heads — but not this time. Ben was fantastic to deal with, understood everything I was talking about, and made the whole experience genuinely enjoyable. I really appreciated the great conversation and excellent service. I ended up buying a TV and a PS5.
2026年2月27日
自発的なレビュー
Harvey Norman Ireland - Tralee からの回答
Hi Andrej,
We're delighted to hear about your positive experience in our Tralee store. It's great to know that you felt welcomed and that our team member's expertise enhanced your visit. We appreciate you choosing us for your TV and PS5 purchase!
Kind Regards,
Kevin
Harvey Norman Ireland - Tralee からの回答
Hi Billy,
We appreciate you taking the time to leave this review! We're so happy to hear that our team were excellent and the sales advisor was helpful.
Kind Regards,
James
I got a phone call from Ameena in the…
I got a phone call from Ameena in the Tralee shop to follow up on the order that had been collected. She advised that we were given the wrong model (we hadn't coped this at the time) and could we return them and she would give us the correct models which we did and Ameena had the correct models ready for collection. Excellent customer service.
2026年2月19日
Harvey Norman Ireland - Tralee からの回答
Hi David,
We're happy to hear that the issue with your order was resolved smoothly. It's great to know that the team member was able to assist you in getting the correct models. We appreciate your positive feedback and are glad you enjoyed your experience.
Kind Regards,
James
Very fast delivery
Very fast delivery, I was surprised, but very happy my items came so quickly.
2026年2月19日
Harvey Norman Ireland - Tralee からの回答
Hi Ruth,
We appreciate you taking the time to share your feedback. We are so happy to hear your items came quickly and you were pleasantly surprised!
Many thanks,
Katie.
Website is easy to use. But click and collect is not working.
Website is easy to use.
Click and collect just does not work in Tralee.
Ordered on a Saturday. All in stock,
Pick up notice on Tuesday?
Clicked the I am on my way button.
Showed up at the store 40 minutes later.
Pick up in the back after convincing the guy that he does not need to carry the oven through the store.
Took them 25 minutes to find and bring my stuff to the car.
Considering this next time.
2026年2月10日
Harvey Norman Ireland - Tralee からの回答
Hi Thomas,
We appreciate you letting us know about your click and collect experience in Tralee. We're sorry that the pickup took longer than expected, even after using the 'I'm on my way' button. We'll review this process to improve efficiency. Thank you.
Kind Regards,
Kevin
Harvey Norman Ireland - Tralee からの回答
Hi Vanessa,
We appreciate you taking the time to leave this review. We are so glad to hear about your positive experience with our people!
Kind Regards,
Kevin
Harvey Norman Ireland - Tralee からの回答
Hi Bogumila ,
Thank you for taking the time to leave this review. We regret the delay and will investigate the matter to improve our delivery service.
Kind Regards,
Kevin
It was quick and efficient
2026年1月28日
Harvey Norman Ireland - Tralee からの回答
Hi there,
We're happy to hear that your experience was quick and efficient. Thank you for your positive feedback; we appreciate it.
Kind Regards,
Kevin
Harvey Norman Ireland - Tralee からの回答
Hi Christy,
We are happy to hear that your order was dispatched in an efficient manner. Thank you for your feedback; we really appreciate it!
Kind Regards,
James
Harvey Norman Ireland - Tralee からの回答
Hi Christos,
We appreciate you taking the time to share your feedback. We are so glad to hear that your order came quickly and that you found great variety.
Kind Regards,
James
Amazing customer service
Amazing customer service.
Steve was so helpful, went above and beyond. Thanks
2026年1月18日
自発的なレビュー
Harvey Norman Ireland - Tralee からの回答
Hi Eva,
We appreciate you taking the time to leave us this review. We're so glad to hear that you received amazing customer service and helpful support.
Kind Regards,
Kevin
A 10/10 experience
I got an iPhone 16e online from Harvey’s Norman Tralee and it was safely delivered to me , this is my fourth device I am getting from them .
Their customer service is top notch and I highly recommend them.
I will keep getting my devices and electronics from them .
2025年12月19日
自発的なレビュー
Harvey Norman Ireland - Tralee からの回答
Hi Iyanuoluwa,
We're happy to hear that your iPhone 16e was safely delivered and that you appreciate our customer service. We are grateful for your continued support and thank you for your recommendation.
Kind Regards,
Kevin
The product arrived very…
The product arrived very quickly.Overall I will purchase again from Harvey Norman.
2026年1月9日
Harvey Norman Ireland - Tralee からの回答
Hi Eilish,
We appreciate you taking the time to leave this review. We are so happy to hear about your positive experience and that you will purchase from us again.
Kind Regards,
Kevin
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