Just wanted to give a shout out to Steven in Tralee who gave me the best customer service I’ve ever had from a chain store. Steven couldn’t have done enough to help with order a laptop, and... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I had cause to visit the Tralee Harvey Norman at the weekend. I had purchased a new printer online and as soon as I opened the box I realised I had not ordered the correct item. I took it to the Trale... もっと見る
Good morning, I made a purchase online a few days ago and paid for it when I got the click and collect notification it said Tralee Co Kerry I meant to put the Limerick store in for collection I’ve be... もっと見る
企業が回答しました
I could not recommend Harvey Norman Tralee highly enough, we bought all our appliances for new kitchen and had to replace our fridge, we dealt with Tina and had exceptional service from her throughout... もっと見る
企業が回答しました
企業情報
Harvey Norman Ireland - Tralee について
当該企業による記述
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
当該企業による記述
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
連絡先
Unit 8A, Manor West Retail Park, Tralee, V92 FP94, Tralee, Kerry, アイルランド
- 066 7164900
4.4
優良
238件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Harvey Norman Ireland - Tralee からの回答
Hi Bogumila ,
Thank you for taking the time to leave this review. We regret the delay and will investigate the matter to improve our delivery service.
Kind Regards,
Kevin
It was quick and efficient
2026年1月28日
Harvey Norman Ireland - Tralee からの回答
Hi there,
We're happy to hear that your experience was quick and efficient. Thank you for your positive feedback; we appreciate it.
Kind Regards,
Kevin
Harvey Norman Ireland - Tralee からの回答
Hi Christy,
We are happy to hear that your order was dispatched in an efficient manner. Thank you for your feedback; we really appreciate it!
Kind Regards,
James
Harvey Norman Ireland - Tralee からの回答
Hi Christos,
We appreciate you taking the time to share your feedback. We are so glad to hear that your order came quickly and that you found great variety.
Kind Regards,
James
Amazing customer service
Amazing customer service.
Steve was so helpful, went above and beyond. Thanks
2026年1月18日
自発的なレビュー
Harvey Norman Ireland - Tralee からの回答
Hi Eva,
We appreciate you taking the time to leave us this review. We're so glad to hear that you received amazing customer service and helpful support.
Kind Regards,
Kevin
A 10/10 experience
I got an iPhone 16e online from Harvey’s Norman Tralee and it was safely delivered to me , this is my fourth device I am getting from them .
Their customer service is top notch and I highly recommend them.
I will keep getting my devices and electronics from them .
2025年12月19日
自発的なレビュー
Harvey Norman Ireland - Tralee からの回答
Hi Iyanuoluwa,
We're happy to hear that your iPhone 16e was safely delivered and that you appreciate our customer service. We are grateful for your continued support and thank you for your recommendation.
Kind Regards,
Kevin
The product arrived very…
The product arrived very quickly.Overall I will purchase again from Harvey Norman.
2026年1月9日
Harvey Norman Ireland - Tralee からの回答
Hi Eilish,
We appreciate you taking the time to leave this review. We are so happy to hear about your positive experience and that you will purchase from us again.
Kind Regards,
Kevin
Quick and efficient.
2026年1月8日
Harvey Norman Ireland - Tralee からの回答
Hi Harry,
Thank you for your feedback! We're happy to hear that you found our delivery service was quick and efficient.
Kind Regards,
James
Good quality of things I got from there…
Good quality of things I got from there very nice workers
2025年7月21日
Harvey Norman Ireland - Tralee からの回答
Hi Lilly,
We appreciate you taking the time to leave us this feedback. We are so glad you are happy with the quality of our products and the staff were nice.
Kind Regards,
James
Multiple efforts from Norman Harvey to…
Multiple efforts from Norman Harvey to deliver goods due to no reception at property. Thank you for the extra effort.
I did provide a different tel nr for delivery communication, but perhaps you can also provide a section for delivery instructions ( which you maybe have and I missed it) when purchasing online, for alternate communication method (whatsapp calls or emails for example).
2026年1月12日
Harvey Norman Ireland - Tralee からの回答
Hi Cindy-Anne,
We appreciate your positive feedback regarding the delivery efforts. We're happy to hear that you received your goods. Thank you for the suggestion about delivery instructions; we'll explore options for alternate communication methods during purchase to improve the customer experience.
Kind Regards,
James
Harvey Norman Ireland - Tralee からの回答
Hi Sally,
We appreciate you sharing your feedback. We are so glad you were pleased with our great customer service and fast delivery!
Kind Regards,
Kevin
Open Box.
Didn’t notice until I got it home. Purchased Shark vacuum cleaner box had already been opened so not sure if this was a returned item. There should be a discount on this item.
Everything was in the box and all worked.
But still there are doubts in my mind.
2026年1月9日
Harvey Norman Ireland - Tralee からの回答
Hi there,
We appreciate your feedback and are sorry the box was opened. We will investigate this to ensure our products arrive in perfect condition. We value your business.
Many thanks,
Katie.
Thank you HN for delivering a much…
Thank you HN for delivering a much needed Miele washing machine to rural Ireland, installing it and taking away the old one. A job well done! 👍
2026年1月5日
Harvey Norman Ireland - Tralee からの回答
Hi Fifi,
We're happy to hear that you received your Miele washing machine in rural Ireland. We appreciate your positive feedback regarding the delivery, installation, and removal of the old machine.
Kind Regards,
Kevin
Harvey Norman Ireland - Tralee からの回答
Hi Breda,
We appreciate your feedback and are happy we handled the issue efficiently and helpfully for you. Thank you!
Kind Regards,
Kevin
It was more the delivery service
It was more the delivery service. Took way too long to deliver.
2026年1月3日
Harvey Norman Ireland - Tralee からの回答
Hi Tim,
We appreciate your feedback and apologize that our delivery took longer than expected. We'll investigate how to improve our delivery times.
Many thanks,
Katie.
Harvey Norman Ireland - Tralee からの回答
Good morning,
We're glad you found our online ordering and store collection convenient. Thank you for your feedback; we appreciate it.
Many thanks,
Katie.
Great price & helpful staff
Excellent price. Great sale after Christmas. Staff very helpful
2025年12月26日
Harvey Norman Ireland - Tralee からの回答
Hi Mary,
We're happy to hear that you had a great experience with our prices and helpful staff during the sale. Thank you for your positive feedback!
Kind Regards,
Kevin
Terrible customer service
Terrible customer service, ordered a click and collect only to travle 45mins to collect to be told I can have the item spoke to 3 members of staff utter shambles left without my item and now waiting 5 days for a refund over x mas disgrace do not bother go to curry’s insted
2025年12月28日
Harvey Norman Ireland - Tralee からの回答
Hi Chris,
We're very sorry to hear about the trouble you experienced with your click and collect order. We appreciate your feedback and we'll look into what happened to prevent similar issues.
Many thanks,
Katie.
Harvey Norman Ireland - Tralee からの回答
Hi Brian,
We're happy to hear that your products arrived as promised. Thank you for your positive feedback; we appreciate it.
Kind Regards,
Kevin
The product is great and affordable
The product is great and affordable. The customer support was very helpful with order and made sure to get it in time for Christmas.
2025年12月23日
Harvey Norman Ireland - Tralee からの回答
Hi Zoltán,
We appreciate you taking the time to share your experience! We're happy to hear that you found the product great and affordable and that our support was helpful.
Kind Regards,
Kevin
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