I was dealing with Steven, the manager in the Electronics Department at Harvey Norman Tralee today, and I received excellent customer service. He was friendly, knowledgeable, and went out of his w... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I was dealing with Steven, the manager in the Electronics Department at Harvey Norman Tralee today, and I received excellent customer service. He was friendly, knowledgeable, and went out of his w... もっと見る
企業が回答しました
I had a fantastic experience thanks to a young gentleman named Liam who went above and beyond from start to finish. He was friendly, knowledgeable, and genuinely interested in helping me find the... もっと見る
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Refused to honour their own vouchers.website says they are valid for 5 years, but shop manager says they expired a month after issue, which is illegal under Irish law. Update So in light of the... もっと見る
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The Canon lens I bought had a dust particle between the first and second element which I found when I got home. Phoned immediately and said I would be returning it and asked the girl to check they ha... もっと見る
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当該企業による記述

当該企業による記述

Unit 8A, Manor West Retail Park, Tralee, V92 FP94, Tralee, Kerry, アイルランド
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent customer service, and very friendly and efficient staff.

Harvey Norman Ireland - Tralee からの回答
I purchased a Ninja foodie possible cooker Black Friday weekend,Monday November 24th in Harvey Norman Tralee. It wasn't in stock but I was told it would be in during the week. I paid fully for it on the day of purchase.The lady Fern who sold me the product was lovely.
I rang Nov 28th,Dec 2nd,Dec 6th,Dec 8th,Dec 9th and Dec 15th looking to see if the slow cooker had come in and got fobbed off with it'll be here in the next few days and then the next few days and oh a big delivery of 20 will be arriving, so it'll be here again in the next week.
On Saturday Dec 20th, I decided to go in to Harvey Norman to look for my money back.I showed my receipt to a lovely gentleman Liam and was told it was marked as collected 2 days ago which it obviously wasnt! Anyway in the end Liam gave me the Slow cooker and he was bery nice to deal with.Again we received no call to say it was in and only that we called into Harvey Norman we may never have gotten it in time for Christmas.
To be honest I wouldn't recommend buying a product there Black Friday paying fully for it and having to wait 2 days short of a month for it and all the phonecalls that had to be made.

Harvey Norman Ireland - Tralee からの回答
I had purchased an item as a gift and then realised it wasn’t the right thing and needed to replace. The staff were extremely helpful in arranging the exchange.

Harvey Norman Ireland - Tralee からの回答
Harvey Norman are super competitive on pricing and have helpful pleasant knowledgeable staff!

Harvey Norman Ireland - Tralee からの回答
The order was delayed and I queried online help regarding it. 5 mins after submitting a person from the Tralee store rang to explain what had happened and to apologise. Said it would be in a few days. When it arrived in, I got another phone call to tell me it was available for collection and their opening hours and to again apologise for the delay. When you understand what’s happening the delay is ok. Excellent customer service, which is becoming rare so thank you.

Harvey Norman Ireland - Tralee からの回答
Very happy with my experience with Harvey Norman as I always am
The staff in Tralee are fantastic, friendly and efficient
Thank you

Harvey Norman Ireland - Tralee からの回答
Just a flawless system. And great staff at the collection point. Its simple when it's done right.

Harvey Norman Ireland - Tralee からの回答
I use the photo centre regularly. The staff running it are patient and very helpful . How ever I feel they are under pressure at times which is very unfair as some of the staff in other departments are not busy not their fault. I know they are not familiar with dept but they should step in to help on the till at least. I am not complaining but pointing out you could be making a lot more money if you look into this.

Harvey Norman Ireland - Tralee からの回答
Fast and reliable , i bought a tv, its my 1st time to buy from them, good and helpful employees

Harvey Norman Ireland - Tralee からの回答
I was in today to buy a memory card for my camera. I was told by the sales associate that the only one that would fit into my camera was the 128GB for €50, or the 256GB for €90. I was really taken back, but I was told these were the only two that would work for my camera.
I left the store and returned a few minutes later. I spoke to another sales associate, and told him what his college had said. He looked at the camera as well, and said because it could only shoot in HD, the 128GB for €35 would be far more appropriate. He said that's all the storage I would need starting off. I walked out with that one.
I feel I was taken advantage of, as I mentioned I was just a beginner, and I didnt know what I needed. Im really disappointed on how I was treated. The fact that I almost walked out of a store with something thats 1/5 of what I get payed a week, that wouldn't have worked? Really bad business.

Harvey Norman Ireland - Tralee からの回答

Harvey Norman Ireland - Tralee からの回答
I ordered three items... A kettle and Samsung S10 and was to receive a free black case/cover... I did not receive the case.

Harvey Norman Ireland - Tralee からの回答
Immediate support and drew my attention to one of your deals. I save money and got the product

Harvey Norman Ireland - Tralee からの回答
Amazing such fast delivery and great service as always

Harvey Norman Ireland - Tralee からの回答
Looking for a vacuume. Was recommended the draw meme and love it! Great product and helpful service

Harvey Norman Ireland - Tralee からの回答
I waited in store for a click and collect for over 40 minutes until I asked someone if I could pick my item off the shelf and just leave as they couldn’t find it.

Harvey Norman Ireland - Tralee からの回答
Excellent service. Click and collect available on Black Friday with less than a 2 hour turnaround. Courteous staff upon collection.5 stars

Harvey Norman Ireland - Tralee からの回答
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