I was dealing with Steven, the manager in the Electronics Department at Harvey Norman Tralee today, and I received excellent customer service. He was friendly, knowledgeable, and went out of his w... もっと見る
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I had a fantastic experience thanks to a young gentleman named Liam who went above and beyond from start to finish. He was friendly, knowledgeable, and genuinely interested in helping me find the... もっと見る
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Refused to honour their own vouchers.website says they are valid for 5 years, but shop manager says they expired a month after issue, which is illegal under Irish law. Update So in light of the... もっと見る
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The Canon lens I bought had a dust particle between the first and second element which I found when I got home. Phoned immediately and said I would be returning it and asked the girl to check they ha... もっと見る
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企業情報
Harvey Norman Ireland - Tralee について
当該企業による記述
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
当該企業による記述
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
連絡先
Unit 8A, Manor West Retail Park, Tralee, V92 FP94, Tralee, Kerry, アイルランド
- 066 7164900
4.4
優良
231件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Harvey Norman Ireland - Tralee からの回答
Hi Eileen,
We are happy to hear that our staff was helpful and attentive! Thank you for your positive feedback and kind words.
Kind Regards,
James
Very helpful
From the time you go into the store always some one to help you amazing service and if the item is not there no problem with helping you to get what you want more store should should have a look at ye company setup amazing...
2025年11月23日
Harvey Norman Ireland - Tralee からの回答
Hi Kathleen,
We're happy to hear that you had such a positive experience in our store! It's great to know our team's assistance and dedication to finding what you need made your visit amazing. We appreciate your feedback!
Many thanks,
Katie.
The staff that dealt with me were very…
The staff that dealt with me were very good and a wide range of options and brands.
2025年11月24日
Harvey Norman Ireland - Tralee からの回答
Hi Tim,
We're glad you found our staff helpful and appreciated the variety of options. Thank you for your feedback; we value your time.
Many thanks,
Katie.
Great value and fast delivery
Great value and fast delivery. Bought a washing machine, it was the cheapest online offer for the machine I wanted. Free delivery
2025年11月19日
Harvey Norman Ireland - Tralee からの回答
Hi Mac,
We're happy to hear that you received great value and fast delivery! We appreciate you letting us know about your positive experience with the washing machine. Thanks for your feedback!
Many thanks,
Katie.
Fair play to Sean very efficient…
Fair play to Sean very efficient sorting the click and collect. Needed a stand and it was found straight away. Didn’t catch the young lads name who brought the tv out to the car but a sound man fair play to him in the rain.
2025年11月20日
Harvey Norman Ireland - Tralee からの回答
Hi Aidan,
We're happy to hear that the click and collect service was efficient and that you quickly found what you needed. We appreciate your positive feedback regarding the team member who assisted you in the rain. Thank you for your review!
Many thanks,
Katie.
Call to Tralee branch met lovely staff…
Call to Tralee branch met lovely staff great advice and no delays
2025年11月20日
Harvey Norman Ireland - Tralee からの回答
Hi there,
We're happy to hear that you received great advice from our lovely staff and experienced no delays. Thank you for your positive feedback.
Kind Regards,
Kevin
Harvey Norman Ireland - Tralee からの回答
Hi Aidan,
We appreciate you taking the time to leave us this feedback. We are so glad to hear you were happy with our great staff and quick service!
Many thanks,
Katie.
Great and hassle free as always
Great and hassle free as always. Click, pay, wait for confirmation and collect. Couldn’t be easier. Great shop.
2025年11月13日
Harvey Norman Ireland - Tralee からの回答
Hi Adam,
We're happy to hear that you find our service hassle-free and convenient! It's great to know the click, pay, collect system works well for you. Thank you for your positive feedback.
Many thanks,
Katie.
New TV
The online ordering process was straightforward, the delivery was quick and the guy delivering the TV was friendly and helpful. The product is, so far, proving good value for the price.
2025年11月5日
Harvey Norman Ireland - Tralee からの回答
Hi Anthony,
We appreciate you taking the time to leave this review. We're happy to hear that the online ordering process was straightforward and that the delivery was quick and the team were helpful. We hope you continue to enjoy the product.
Kind Regards,
James
Exceptional Customer Service
Exceptional Customer Service. I am a Tralee Harvey Norman customer for over 15 years. For the last three visits, I had the distinct pleasure of being assisted by James. I both asked for professional expertise on several items in the course of my visits, and purchased items as well -based on James's clear expertise. But what struck me particularly, was James's ability to always greet me by my name (he always remembered) and, his a keen focus on going beyond and always ensuring I considered all aspects to the printers and memory banks, and other items I was considering. James was consistently proactive to double check any metrics I should consider. I have met many customer service agents at Harvey Normans. James simply stands out. He is a great representative for your company. Thank you.
-Rico Stein
2025年10月19日
自発的なレビュー
Harvey Norman Ireland - Tralee からの回答
Hi Rico,
We appreciate you sharing your positive experience. It's wonderful to hear that you consistently receive exceptional support and expertise during your visits. We are glad that our team member's dedication to customer care stood out and made a positive impact. Thank you.
Kind Regards,
Kevin
Vacuum purchase
It was easy to find item, get information. Able to compare prices. Samsung vacuum cleaner at very good price. No problem with completing purchase. Delivered by DHL practically next day and we are happy with item.
2025年11月4日
Harvey Norman Ireland - Tralee からの回答
Hi SY,
We appreciate you taking the time to share your positive experience. We're happy to hear that you found the item easily, were able to compare prices, and are pleased with the quick delivery and the vacuum cleaner.
Kind Regards,
Kevin
Very friendly and efficient staff in…
Very friendly and efficient staff in the shop. Ordering online was very straightforward.
2025年11月2日
Harvey Norman Ireland - Tralee からの回答
Hi Philomena,
We appreciate you taking the time to leave us this review. We are so happy to hear that you found our staff friendly and efficient and that ordering online was straightforward.
Kind Regards,
Kevin
Harvey Norman Ireland - Tralee からの回答
Hi John,
We appreciate you pointing out our team's helpfulness and politeness. Thank you for your feedback.
Kind Regards,
Kevin
Excellent service
Excellent service , A wide range of products, everything you need in one place 👍
2025年10月28日
Harvey Norman Ireland - Tralee からの回答
Hi Oleksandr,
We appreciate you taking the time to share your feedback. We're happy to hear that you had an excellent experience with our wide range of products!
Kind Regards,
Kevin
Super service
2025年10月28日
Harvey Norman Ireland - Tralee からの回答
Hi Kris,
Thank you for your positive feedback. We are happy to hear you were provided with super service and thank you for taking the time to share your experience!
Kind Regards,
James
Just a phone call…
I phoned Harvey Norman Tralee for information on a particular washing machine and was pleasantly surprised to be answered by a man who had all the details instantly for me including a day for delivery. I’ve never met Trevor Quirke but his friendly very well informed attitude was excellent. A brief call and I had everything I needed to know…and will have the machine delivered tomorrow...great service, no
delays...well done!
2025年10月29日
自発的なレビュー
Harvey Norman Ireland - Tralee からの回答
Hi Michael,
We're happy to hear that you had such a positive experience! It's great to know that our team member was able to provide you with all the information you needed so efficiently, including a prompt delivery. Thank you for sharing your feedback.
Kind Regards,
Kevin
Loads of choice at competitive prices
Loads of choice at competitive prices. Prompt delivery and good communication
2025年10月26日
Harvey Norman Ireland - Tralee からの回答
Hi Karen,
We appreciate you sharing your feedback and are happy to hear about your positive experience with our wide selection, prices, and fast delivery.
Kind Regards,
Kevin
Placed an order on line thinking I…
Placed an order on line thinking I could pickup it up straight away paid for item then two minutes later received an email said item not in stock had to wait 5 days not impressed
2025年10月21日
Harvey Norman Ireland - Tralee からの回答
Hi Hughie,
We regret that your order wasn't immediately available for pickup and the delay you experienced. Please contact customer support so we can review your experience.
Kind Regards,
Kevin
Harvey Norman Ireland - Tralee からの回答
Hi Paddy,
Thank you so much for taking the time to leave this review. We appreciate your feedback and hope to see you in store again soon!
Many thanks,
Katie.
Thanks,...
2025年6月8日
Harvey Norman Ireland - Tralee からの回答
Good afternoon,
Thank you so much for taking the time to leave this review. We appreciate your feedback and hope to see you in-store again soon!
Many thanks,
Katie
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