Just wanted to give a shout out to Steven in Tralee who gave me the best customer service I’ve ever had from a chain store. Steven couldn’t have done enough to help with order a laptop, and... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I had cause to visit the Tralee Harvey Norman at the weekend. I had purchased a new printer online and as soon as I opened the box I realised I had not ordered the correct item. I took it to the Trale... もっと見る
企業が回答しました
Good morning, I made a purchase online a few days ago and paid for it when I got the click and collect notification it said Tralee Co Kerry I meant to put the Limerick store in for collection I’ve be... もっと見る
企業が回答しました
I could not recommend Harvey Norman Tralee highly enough, we bought all our appliances for new kitchen and had to replace our fridge, we dealt with Tina and had exceptional service from her throughout... もっと見る
企業が回答しました
企業情報
Harvey Norman Ireland - Tralee について
当該企業による記述
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
当該企業による記述
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
連絡先
Unit 8A, Manor West Retail Park, Tralee, V92 FP94, Tralee, Kerry, アイルランド
- 066 7164900
4.4
優良
238件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service
Excellent service , A wide range of products, everything you need in one place 👍
2025年10月28日
Harvey Norman Ireland - Tralee からの回答
Hi Oleksandr,
We appreciate you taking the time to share your feedback. We're happy to hear that you had an excellent experience with our wide range of products!
Kind Regards,
Kevin
Super service
2025年10月28日
Harvey Norman Ireland - Tralee からの回答
Hi Kris,
Thank you for your positive feedback. We are happy to hear you were provided with super service and thank you for taking the time to share your experience!
Kind Regards,
James
Just a phone call…
I phoned Harvey Norman Tralee for information on a particular washing machine and was pleasantly surprised to be answered by a man who had all the details instantly for me including a day for delivery. I’ve never met Trevor Quirke but his friendly very well informed attitude was excellent. A brief call and I had everything I needed to know…and will have the machine delivered tomorrow...great service, no
delays...well done!
2025年10月29日
自発的なレビュー
Harvey Norman Ireland - Tralee からの回答
Hi Michael,
We're happy to hear that you had such a positive experience! It's great to know that our team member was able to provide you with all the information you needed so efficiently, including a prompt delivery. Thank you for sharing your feedback.
Kind Regards,
Kevin
Loads of choice at competitive prices
Loads of choice at competitive prices. Prompt delivery and good communication
2025年10月26日
Harvey Norman Ireland - Tralee からの回答
Hi Karen,
We appreciate you sharing your feedback and are happy to hear about your positive experience with our wide selection, prices, and fast delivery.
Kind Regards,
Kevin
Placed an order on line thinking I…
Placed an order on line thinking I could pickup it up straight away paid for item then two minutes later received an email said item not in stock had to wait 5 days not impressed
2025年10月21日
Harvey Norman Ireland - Tralee からの回答
Hi Hughie,
We regret that your order wasn't immediately available for pickup and the delay you experienced. Please contact customer support so we can review your experience.
Kind Regards,
Kevin
Harvey Norman Ireland - Tralee からの回答
Hi Paddy,
Thank you so much for taking the time to leave this review. We appreciate your feedback and hope to see you in store again soon!
Many thanks,
Katie.
Thanks,...
2025年6月8日
Harvey Norman Ireland - Tralee からの回答
Good afternoon,
Thank you so much for taking the time to leave this review. We appreciate your feedback and hope to see you in-store again soon!
Many thanks,
Katie
Harvey Norman Ireland - Tralee からの回答
Hi Denise,
We appreciate your positive feedback and are so glad you were happy with our fast shipping and accuracy. Thank you for recommending us!
Many thanks,
Katie.
Harvey Norman Ireland - Tralee からの回答
Hi Rose,
We appreciate you taking the time to leave this review. We are so glad it was easy to order and ready instantly for collection.
Kind Regards,
Kevin
Gaming Monitor purchase
Easy pick up of online order. Only suggestion would be to have more than one person on the counter.
2025年9月13日
Harvey Norman Ireland - Tralee からの回答
Hi there,
We're happy to hear that you found it easy to pick up your online order. We appreciate your suggestion, and we'll consider it for improvement in the future.
Kind Regards,
James
Wrong product given, poor customer service
Ordered a laptop with 8GB RAM for my son going off to college, it has 4 GB of RAM and is super slow, can't handle things like video editing software well at all. I left a query and an automatic email came back to me upon submitting it saying they would contact me in 24 hours, this was multiple days ago. I was in Spain for a lot of this on holiday and the stress ruined it. Appalling.
2025年9月4日
自発的なレビュー
Harvey Norman Ireland - Tralee からの回答
Hi there,
I am sorry to hear about your experience with the laptop. I have contacted the store that was dealing with your purchase of the laptop and have asked them to contact you directly to find a resolve for your order. Apologies for any inconveniences caused because of this.
Kind Regards,
James
Very fast service
2025年9月11日
Harvey Norman Ireland - Tralee からの回答
Hi James,
We appreciate you taking the time to leave us this fantastic review. We are so glad you are happy with the product and our service.
Kind Regards,
Kevin
Harvey Norman did their part of the…
Harvey Norman did their part of the order process just fine. What went wrong was delivery. Your DPD delivery driver left a farm gate open (and jammed against the inclined road by opening it the wrong way!) on our working sheep farm. We have already spoken to the branch and to DPD. Your branch were sympathetic but DPD really didn’t seem to care much apart from referring it to their Kerry depot.
2025年9月4日
Harvey Norman Ireland - Tralee からの回答
Hi Sheila,
We appreciate you bringing this delivery issue to our attention. We're sorry to hear about the gate and the disruption it caused on your farm. We've shared your concerns with DPD to investigate and improve their service. Thank you for your feedback and apologies for any inconveniences caused.
Kind Regards,
James
We needed a new gas cooker and found…
We needed a new gas cooker and found the one we wanted for 559 euro . but they wanted 30 delivery. we only live 3ish miles away. we went elsewhere and got the same cooker for same price and FREE delivery. Your loss Harvey Norman
2025年9月7日
自発的なレビュー
Harvey Norman Ireland - Tralee からの回答
Hi Anthony,
Thank you for providing feedback on your experience with us. Apologies for any inconveniences caused while purchasing the gas cooker. Your feedback will brought to the attention of the relevant team. If there is anything else we can help you with in the future, don't hesitate to contact us and we would be happy to help.
Kind Regards,
James
Recently I bought an iPhone 16 from…
Recently I bought an iPhone 16 from Harvey Norman .The product is very good.I am very happy .The staff approach also very nice.
2025年8月30日
自発的なレビュー
Harvey Norman Ireland - Tralee からの回答
Hi sijo,
We appreciate you taking the time to leave us this review. We are so happy to hear that you are satisfied with your new iPhone and our team's service.
Kind Regards,
Kevin
Very good customer service
Very good customer service, happy with the laptop so far. Light, fast, and no trouble with flips.
2025年8月26日
Harvey Norman Ireland - Tralee からの回答
Hi Orsolya,
We're happy to hear that you're enjoying the laptop and its features! We appreciate your feedback regarding our customer service and the laptop's performance. Thanks!
Many thanks,
Katie.
Delivered promptly and the installer…
Delivered promptly and the installer was a gentleman
2025年8月22日
Harvey Norman Ireland - Tralee からの回答
Hi Damian,
We appreciate you taking the time to share your positive experience. We're so glad the delivery was prompt and the installer was courteous.
Many thanks,
Katie.
Easy pick up member of staff carried it…
Easy pick up member of staff carried it to car. Excellent.
2025年8月18日
Harvey Norman Ireland - Tralee からの回答
Hi Christine,
Thank you for taking the time to leave this review.
I am delighted to hear about your positive experience regarding your store visit.
If there is anything further we can assist you with, please do not hesitate to get in touch.
Kind Regards,
Lillie
A most efficient service
A most efficient service. I received the tv (delivered by Courier) within 24 hours of placing my order on line.
2025年8月13日
Harvey Norman Ireland - Tralee からの回答
Hi there,
We're happy to hear that you received your TV so quickly! It's great to know our service met your expectations with such efficient delivery. Thank you for your positive feedback.
Kind regards,
Sean
Harvey Norman Ireland - Tralee からの回答
Hi Mandy,
Thank you for your review. We are very happy to hear about the ease of your recent experience. We hope to see you again soon!
Kind regards,
Sean
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