Harvey Norman Ireland - Tralee レビュー 

238
•
TrustScore 5段階評価の4.5

4.4

Unit 8A, Manor West Retail Park, Tralee, V92 FP94 Tralee, Kerry, IE

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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Just wanted to give a shout out to Steven in Tralee who gave me the best customer service I’ve ever had from a chain store. Steven couldn’t have done enough to help with order a laptop, and... もっと見る

企業が回答しました

5つ星のうち5の評価

I had cause to visit the Tralee Harvey Norman at the weekend. I had purchased a new printer online and as soon as I opened the box I realised I had not ordered the correct item. I took it to the Trale... もっと見る

企業が回答しました

5つ星のうち1の評価

Good morning, I made a purchase online a few days ago and paid for it when I got the click and collect notification it said Tralee Co Kerry I meant to put the Limerick store in for collection I’ve be... もっと見る

企業が回答しました

5つ星のうち5の評価

I could not recommend Harvey Norman Tralee highly enough, we bought all our appliances for new kitchen and had to replace our fridge, we dealt with Tina and had exceptional service from her throughout... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. ・
  3. パソコンと周辺機器の店
  4. 携帯電話販売店
  5. 寝室家具店
  6. 洗濯機・衣類乾燥機専門店
  7. 日用品店

Harvey Norman Ireland - Tralee について

当該企業による記述

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

当該企業による記述

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

連絡先

  • Unit 8A, Manor West Retail Park, Tralee, V92 FP94, Tralee, Kerry, アイルランド

  • 066 7164900

4.4

優良

TrustScore 5段階評価の4.5

238件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.4

すべてのレビュー

(238)

過去12か月のレビュー数: 8,264件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I have used Harvey since we moved to…

I have used Harvey since we moved to Killarney from Dublin and always prompt service and value and nice delivery personal.

2025年8月4日
Harvey Norman Ireland - Tralee ロゴ

Harvey Norman Ireland - Tralee からの回答

Hi Richard,

We appreciate you sharing your positive experience since moving to Killarney. It's great to hear you value our prompt service and delivery team. Thanks for your review!

Many thanks,
Katie.

5つ星のうち5の評価

Nice friendly

Nice friendly, courteous staff especially Jason who dealt with me today at the Tralee Store. 👍

2025年7月30日
自発的なレビュー
Harvey Norman Ireland - Tralee ロゴ

Harvey Norman Ireland - Tralee からの回答

Hi John,

We appreciate you taking the time to share your kind words about our team at the Tralee Store. We're so glad to hear you had a positive experience!

Many thanks,
Katie.

5つ星のうち5の評価

Staff member understood the customers needs

Hi , The staff member in Harvey Norman's Tralee store understood what I needed and was able to give correct advice and help . The chap did not try to sell me something I did not need, he helped me and advised me correctly . Well done all round.

2025年7月14日
Harvey Norman Ireland - Tralee ロゴ

Harvey Norman Ireland - Tralee からの回答

Hi John,

We appreciate you taking the time to leave us this feedback. We are so glad to hear that our Tralee store representative provided you with the assistance and advice you needed. We hope to see you again soon.

Many thanks,
Katie.

5つ星のうち5の評価

Friendly staff and efficient service

Friendly staff and efficient service. They made my experience very quick and easy, which was appreciated as I was visiting in my lunch hour.

2025年7月18日
Harvey Norman Ireland - Tralee ロゴ

Harvey Norman Ireland - Tralee からの回答

Hi Angela,

We appreciate you taking the time to leave us this feedback. We are so glad to hear that our efficient service and friendly staff made your visit quick and easy.

Many thanks,
Katie.

5つ星のうち1の評価

Poor Service

I placed my order 23/06/25.I got an email from H.N. to say that I would have my order in a few days. Then I got another email from HN tralee to say that they would deliver my order as soon as it came in to them. A week passed and nothing arrived. I rang HN tralee to be told that they had had my order in their store for 2 days. Their excuse for non-delivery was that they would not be in my area for deliveries until wednesday
Wednesday came and nothing arrived. It is now friday 18th July and my order has finally arrived, almost a month after I placed my order.
Poor service

2025年7月13日
Harvey Norman Ireland - Tralee ロゴ

Harvey Norman Ireland - Tralee からの回答

Hi Mairin,

We appreciate you bringing this to our attention. We are very sorry to hear about the delay and the miscommunication regarding your order. We'll review the delivery process to prevent similar issues in the future. Thank you for your feedback.

Many thanks,
Katie.

5つ星のうち5の評価

Very fast and alert staff

Very fast service. I was very impressed that 2 different members of staff phoned me immediately after payment when they noticed an accidental double payment.

2025年7月7日
Harvey Norman Ireland - Tralee ロゴ

Harvey Norman Ireland - Tralee からの回答

Hi Helene,

We're happy to hear that you received very fast service! We appreciate your positive feedback and are pleased our team promptly contacted you regarding the accidental double payment.

Many thanks,
Katie.

5つ星のうち5の評価

Good price and arrived on time

Good price and arrived on time
Delivery driver placed washer exactly where needed and very polite 👍👍👍

2025年7月10日
Harvey Norman Ireland - Tralee ロゴ

Harvey Norman Ireland - Tralee からの回答

Hi David,

We appreciate you taking the time to leave this review. We're happy to hear that you were pleased with the price and prompt delivery, as well as the driver's service.

Many thanks,
Katie.

5つ星のうち5の評価

easy ordering, fast delivery

easy ordering, fast delivery
Great customer service from Jordan

2025年7月3日
Harvey Norman Ireland - Tralee ロゴ

Harvey Norman Ireland - Tralee からの回答

Hi Joe,

We appreciate you sharing your positive experience with our fast delivery, easy ordering, and great customer service. Thank you for your feedback.

Many thanks,
Katie.

5つ星のうち2の評価

A heat box of a shop makes doing business unbearable

Honestly, I love dealing with the staff in Harvey Norman Tralee, I just need to point out this complaint is nothing on the people working in the store, it's just the environment in the shop itself can be quite unbearable in this heat. I wanted to make a big purchase yesterday, I needed a quote to kit out two apartments, as I buy all my house appliances there, but I really couldn't bear the heat inside the shop the other day there was no air and it felt sickening and clammy even felt i could get a headache from being in there too long. The sad thing is when I mentioned to the staff I'd have to leave till another day, they did offer me a bottle of water and even added that they were used to it at this stage... nobody should have to work in those conditions especially in a multi national organisation, it seems they do not respect their staff as much as the customers appreciate them. Again this is not a reflection on the staff but the organisation as a whole would do well to learn to take better care of its people. It really does give a whole new meaning to the phrase "sweat shop"! I'll be back either when the weather cools or your shop is bearable to do business in again. Thanks.

2025年6月29日
自発的なレビュー
Harvey Norman Ireland - Tralee ロゴ

Harvey Norman Ireland - Tralee からの回答

Hi Margaret,

Thank you so much for taking the time to leave this review. Sincere apologies for the inconvenience caused, we will be sure to bring your comments to the attention of the relevant team for review. If we can assist with anything further, please don't hesitate to get in touch with us again.

Many thanks,
Katie.

5つ星のうち1の評価

When I went to open my new Bosch vacuum…

When I went to open my new Bosch vacuum cleaner I noticed straight away that the box was opened and badly resealed with sellotape down the sides and top. . The box had actually been torn and already opened. I rang the store and explained that I had a heart condition and couldn’t drive. Could they get me the Bosch vacuum cleaned that I had ordered. They said they couldn’t that I would have to go back to the store. I had to arrange for someone to drive me 25 miles to collect the Bosch vacuum cleaned that I had already paid for. Not one bit happy with Harvey Norman. I had bought the vacuum on line.

2025年6月13日
Harvey Norman Ireland - Tralee ロゴ

Harvey Norman Ireland - Tralee からの回答

Hi there,

Thank you so much for taking the time to leave this review. Sincere apologies for the inconvenience caused, we will be sure to bring your comments to the attention of the relevant team for review. If we can assist with anything further, please don't hesitate to contact us.

Many thanks,
Katie.

5つ星のうち5の評価

Staff was very helpful and I got the…

Staff was very helpful and I got the best price for my coffee machine

2025年6月23日
Harvey Norman Ireland - Tralee ロゴ

Harvey Norman Ireland - Tralee からの回答

Hi Tomas,

Thank you so much for taking the time to leave this review. We are delighted to hear of your recent ordering experience with us and hope you are pleased with your purchase. We hope to see you in-store again soon!

Many thanks,
Katie.

5つ星のうち5の評価

Purchased on-line item

Purchased on-line item. So simple, absolutely great service and delivery was first class and so quick. 👏👏👏

2025年6月15日
Harvey Norman Ireland - Tralee ロゴ

Harvey Norman Ireland - Tralee からの回答

Hi Liam,

Thank you for taking the time to leave this review.

I am delighted to hear about your positive experience regarding your purchase and delivery.

If there is anything further we can assist you with, please do not hesitate to get in touch.

Kind Regards,
Lillie

5つ星のうち5の評価

I visited HN Tralee today and had a…

I visited HN Tralee today and had a fantastic experience with Craig Flood. Craig is an IT consultant within the store and his knowledge and communication skills are exceptional. He answered every question in a understand, concise and balanced way. I would strongly recommend HN Tralee and consult Craig for his insights, I will return for future purchases. Mary

2025年6月17日
自発的なレビュー
Harvey Norman Ireland - Tralee ロゴ

Harvey Norman Ireland - Tralee からの回答

Hi Richard,

Thank you so much for taking the time to leave this review. We'll be sure to pass your compliments onto Craig, who will be thrilled to hear this! We hope to see you in-store again soon!

Many thanks,
Katie.

5つ星のうち5の評価

Great service

Tralee shop was great. Rang promptly after enquiries. Excellent service

2025年6月10日
Harvey Norman Ireland - Tralee ロゴ

Harvey Norman Ireland - Tralee からの回答

Hi Denis,

Thank you so much for taking the time to leave this review. We are delighted to hear of your recent ordering experience with us, we really appreciate your feedback. We hope to chat to you again soon!

Many thanks,
Katie.

5つ星のうち5の評価

I dealt with Emmet in the Tralee store

I dealt with Emmet in the Tralee store. I had previously engaged on the phone with other staff members to address a technical difficulty. All, including Emmet, were exceptionally helpful, courteous and knowledgable. They were exceptionally keen to solve my problem
In the most efficient way possible in order to minimise any inconvenience. I found them excellent

2025年6月9日
自発的なレビュー
Harvey Norman Ireland - Tralee ロゴ

Harvey Norman Ireland - Tralee からの回答

Hi Muiriosa,

Thank you so much for taking the time to leave this review. We'll be sure to pass your compliments onto Emmet as he will be thrilled to hear your feedback! We hope to see you in store again soon!

Many thanks,
Katie.

5つ星のうち5の評価

Fast checkout.

2025年6月6日
Harvey Norman Ireland - Tralee ロゴ

Harvey Norman Ireland - Tralee からの回答

Hi there,

Thank you so much for taking the time to leave this review. We are delighted to hear of your recent ordering experience, and hope you are pleased with your recent purchase. We hope to see you in-store again soon!

Many thanks,
Katie.

5つ星のうち5の評価

My assistant in store was Anthony

My assistant in store was Anthony. He was incredibly helpful. He recommended a TV to suit me and I am 100% happy with the choice. I was not rushed with my decision and I was shown many options. The price was also very good. He also recommended someone to put the TV on my wall and this guy was also amazing, did an incredible tidy job. Overall my experience at your store was incredible and I would certainly recommend you to everyone. Thank you

2025年5月30日
Harvey Norman Ireland - Tralee ロゴ

Harvey Norman Ireland - Tralee からの回答

Hi Kay,

Thank you for taking the time to leave this review. We are very happy to hear about your experience in the store with Anthony. If there is anything further we can assist you with, please do not hesitate to get in touch.

Kind Regards,
Sean

5つ星のうち5の評価

The manager who dealt with my case was…

The manager who dealt with my case was very nice and professional. I am very satisfied! At 14.30 31/05/25

2025年5月29日
Harvey Norman Ireland - Tralee ロゴ

Harvey Norman Ireland - Tralee からの回答

Hi Przemyslaw,

Thank you for taking the time to leave this review. We are thrilled to hear that you were happy with how your case was resolved. If there is anything further we can assist you with, please do not hesitate to get in touch.

Kind Regards,
Sean

5つ星のうち3の評価

Click & deliver, not a great service

Selected the deliver to car option, waited 25 minutes & went into store to collect instead, when I got back to the car I realised the wrong phone had been put into bag & had to go back in for the phone that was ordered

2025年5月19日
Harvey Norman Ireland - Tralee ロゴ

Harvey Norman Ireland - Tralee からの回答

Hi Anne-Marie, thank you for taking the time to leave this review. I am really sorry to hear about your experience with your order. We strive to provide great customer service and apologize for the inconvenience this caused. We appreciate your feedback and will send this over to the relevant department.
Kind Regards,
Kevin

5つ星のうち5の評価

Excellent service in the store

Excellent service in the store, friendly , efficient staff. Was able to check online whether my item was available before driving to store. Ordered other items online. They were delivered next day..great value. Great selection

2025年5月15日
Harvey Norman Ireland - Tralee ロゴ

Harvey Norman Ireland - Tralee からの回答

Hi Fionnuala, thank you for taking the time to leave this review, We are delighted to hear about your recent experience with our online service. Please do not hesitate to contact us if we can assist you further.
Kind Regards,
Kevin

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