Ordered the trial/taster box 8 days ago. Still not received it and emailed HQ and heard nothing at all. And the RM tracking id doesn't even work. Not a good thing for any potential future orders i... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
The rabbits love the products and I had to contact customer services who went above and beyond to deal with my issue. Happy with my subscription. No more stressing about running out of hay and forage.... もっと見る
企業が回答しました
Our bunnies LOVE HayDay! We started using HayDay about a year ago after trying their tester pack and have been ordering Timothy Hay and Ryegrass Hay ever since. The packaging is all plastic free whi... もっと見る
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Both of my rabbits are 4 years old so I’ve tried a lot of different hay to see what they like best and HayDays hay is genuinely THE best I’ve come across I wish I’d found them sooner. It smells lovely... もっと見る
企業が回答しました
企業情報
当該企業による記述
The NEW Way To Feed TASTY Hay! At HayDay, we produce high-quality and highly nutritious hay for small pets, grown on our family farm in Yorkshire. We grow and produce all of our premium hay products for rabbits, guinea pigs, chinchillas and degus in house: meaning we manage the whole process from field to nibble! Our story began with brothers, Tom and Mike, whose family has been growing a range of crops on the farm for many years! Over the last 10 years, they have become experts in producing premium hay. All whilst doing whilst we can give back through sustainable initiatives on our farm. We can barn dry the hay right here on our farm in Yorkshire using green energy (so we don’t have to rely on the British weather!) so you can rest assured your hay will be premium quality every time. We are champions of our environment and have initiatives to reintroduce hedgerows and wildflowers and are constantly improving our farming practices - you can see more about this on our website! With a product range which varies from suitable everyday feeding hays such as timothy hay and meadow hay, to ryegrass and oat hay to diversify your pets diet - our excellent Trustpilot reviews say everything you need to know about us. Our packaging is 100% plastic free, 100% recyclable or used as a way of minimising waste. With a service that delivers your small pets hay directly to your door with our flexible and easy to manage subscriptions - you can never forget your small pets HayDay! Head to our website or our socials to find out more!
連絡先
Red House Farm, DN5 7SU, Doncaster, 英国
- 01709234946
- hello@hay-day.co.uk
- hay-day.co.uk
4.4
優良
197件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
My fussy rabbits like it!
The hay is great, my rabbits are so fussy and do seem to be liking this hay! The boxes are a bit awkward because the hay is so tightly packaged in the box, can be very difficult to get the hay out and makes a mess trying to transfer it but quality of the hay is great and it’s very green.
2024年2月27日
HayDay からの回答
Thank you so much for leaving this review Heather. We’re so pleased that your "fussy" bunnies love the quality of our hay!
We appreciate your honest feedback regarding our boxes too.
A great local company!
Time between ordering and delivery is super quick. My bunnies and the foster bunnies that come through all love the Timothy hay. Very little wastage and lovely long stalks.
2024年2月26日
HayDay からの回答
Thank you so much for leaving this review Lauren. We’re so pleased that your bunnies love our hay and that you are happy with the service that you have received from us! Our team really appreciates this feedback.
Thank you for all the work you do with foster buns!
HayDay からの回答
Thank you so much for leaving this review Nat. We’re so pleased that your bunnies love our hay and that you are happy with the service that you have received from us! Our team really appreciates this feedback.
HayDay からの回答
Thank you so much for leaving this review Jade. We’re so pleased that your bunnies love our hay and that you are happy with the service that you have received from us! Our team really appreciates this feedback.
Fantastic quality hay
Fantastic quality hay. Always super fresh, great value for money.
Boxes are well packed.
My bunnies always ate hay well, however since we switched to hay day they eat so much more!!
2024年2月23日
自発的なレビュー
HayDay からの回答
Thank you so much for leaving this review. We’re so pleased that your bunnies love our hay and that you are happy with the service that you have received from us! Our team really appreciates this feedback.
Amazing quality hay!
Amazing quality hay!! By far the best I’ve come across so far for my rabbit and it lasts him ages! Such a good price too!
Will definitely be subscribing from now on.
2024年2月5日
HayDay からの回答
Thank you so much for leaving this review Tara. We’re so pleased that your bunny loves our hay and that you are happy with the service that you have received from us! Our team really appreciates this feedback.
I would million% recommend this…
I would million% recommend this business!! Was an amazing service from start to finish!! super quick delivery. Happy, helpful, speedy communication and at the end tasty good quality hay & very happy bunnys 🐰
2024年1月26日
自発的なレビュー
HayDay からの回答
Thank you so much for leaving this review Sarah. We’re so pleased that your bunnies love our hay and that you are happy with the service that you have received from us! Our team really appreciates this feedback.
Finally found a lovely hay for my…
Finally found a lovely hay for my rabbits, alredy subcribe
2024年1月26日
HayDay からの回答
Thank you so much for leaving this review Raquel. We’re so pleased that your rabbits love our hay and that you are happy with the service that you have received from us! Our team really appreciates this feedback.
Reliable delivery & quality.
Reliable delivery & quality. Cookie & Bear, the guinea pigs very much enjoy the Timothy hay to eat & play in!
2024年1月18日
HayDay からの回答
Thank you so much for leaving this review Elaine. We’re so pleased that Cookie and Bear love our Tasty Timothy Hay and that you are happy with the service that you have received from us! Our team really appreciates this feedback.
Marley absolutely loves hayday
Marley absolutely loves hayday, he’s always been fussy with Timothy hay until we tried your taster pack! The Tasty Timothy is such good quality and smells amazing to! We love hayday!
2024年1月11日
自発的なレビュー
HayDay からの回答
Thank you so much for leaving this review Claire. We’re so pleased that Marley loves our Tasty Timothy Hay and that you are happy with the service that you have received from us! Our team really appreciates this feedback.
HayDay からの回答
Thank you so much for leaving this review Maria. We’re so pleased that your bunny Tom, loves our products and that you are happy with the service that you have received from us! Our team really appreciates this feedback.
First hayday order
Just placed my first order with hayday and have been very impressed with the whole service from start to finish the boxes arrived today on time and we're alot bigger than I expected and the quality of the Hay is exceptional
My bunny got straight to it and has been happily munching away all day
Would definitely recommend 👌
2024年1月18日
HayDay からの回答
Thank you so much for leaving this review Davina. We’re so pleased that your bunny loves our products and that you are happy with the service that you have received from us! Our team really appreciates this feedback.
Welcome to The HayDay Way!
Quick delivery
Quick delivery, little treats inside a few of our boxes, GOLDEN poos from the bunnies. Really amazing quality and I love the packaging. Don't think we will ever go back!
2024年1月15日
HayDay からの回答
Thank you so much for leaving this review Zoe. We’re so pleased that your bunnies love our products and that you are happy with the service that you have received from us! Our team really appreciates this feedback.
Cheers to golden poops!
Loose packed quality hay
Loose packed quality hay. We received our first two boxes recently. Great that the hay is packed loosely in cardboard boxes so it can breathe! The guinea pigs loved it and we will order some more. We are hoping the quality remains as good as this first delivery.
2024年1月5日
自発的なレビュー
HayDay からの回答
Thank you so much for leaving this review Zac. We’re so pleased that your guinea pigs love our products and that you are happy with the service that you have received from us! Our team really appreciates this feedback.
The golden poop maker!
Since using Hayday we have never ever gone back! The bunnies have never eaten so much hay and have never had such golden poops!
Honestly, once you try hayday, you won't go back!
2023年10月11日
自発的なレビュー
HayDay からの回答
Thank you so much for leaving this review. We’re so pleased that your bunnies love our products and that you are happy with the service that you have received from us! Our team really appreciates this feedback.
Could not recommend HayDay more!
Could not recommend HayDay more! Ordered the taster box first, as I wanted an affordable treat for my bun, and to see whether or not he would like meadow hay. Then after seeing how much he enjoyed both the Timothy and the Meadow, I decided to opt into the monthly subscription of Timothy. It’s extremely affordable, and the amount of hay you get is insane! Packed full to the brim. Infact, whilst I type this, my bunny has jumped into my hay storage box and is engulfing it all like there’s no tomorrow! Won’t ever go back to hay from a pet store now after seeing how much my bun lives it!
2023年10月11日
自発的なレビュー
HayDay からの回答
Thank you so much for leaving this review. We’re so pleased that your bunnies love our products and that you are happy with the service that you have received from us! Our team really appreciates this feedback.
I love Hayday 😍
I love Hayday 😍. Their test packages are super useful. And they are very kind.
2023年9月30日
自発的なレビュー
HayDay からの回答
Thank you so much for leaving this review. We’re so pleased that your bunnies love our products and that you are happy with the service that you have received from us! Our team really appreciates this feedback.
HayDay is my bunnies' favourite by far
HayDay is my bunnies' favourite by far. They love the freshness and crunchiness. It also helps them drink more water and keep a healthy weight. HayDay delivery is really fast and their price are similar to other brands.
2023年9月27日
自発的なレビュー
HayDay からの回答
Thank you so much for leaving this review. We’re so pleased that your bunnies love our products and that you are happy with the service that you have received from us! Our team really appreciates this feedback.
LOVE this company!
LOVE this company!
Fab hay which my two buns absolutely devour - they go through it so quick compared to other hay I’ve brought in the past. And they have the best golden poo’s compared to when they were eating other hay.
Customer service is great - so quick and responsive.
I love the box it comes in - much better packed than other companies packaging.
2023年8月25日
自発的なレビュー
HayDay からの回答
Thank you so much for leaving this review. We’re so pleased that your bunnies love our products and that you are happy with the service that you have received from us! Our team really appreciates this feedback.
Monty absolutely loved the Tasty Tim…
Monty absolutely loved the Hayday Tasty Timothy Hay! The fast delivery and great packaging ensured the hay arrived fresh and in perfect condition. The customer service was incredible, making the whole experience delightful. Not only did Monty enjoy the hay, but it also had a positive impact on his digestive health, turning his poops into golden nuggets of happiness! Highly recommended for furry friends who deserve the best!
2023年6月26日
自発的なレビュー
HayDay からの回答
Thank you so much for leaving this review. We’re so pleased that Monty loves our Tasty Timothy and that you are happy with the service that you have received from us! Our team really appreciates this feedback.
Go Monty with the golden poops!
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