Hayes Parsons Insurance Brokers レビュー 

69
TrustScore 5段階評価の5

4.8

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5つ星のうち5の評価

I got in touch with Hayes Parsons due to a personal recommendation from a friend, and it proved to be a great introduction.  The personalised service that I have received, specifically from... もっと見る

企業が回答しました

5つ星のうち5の評価

Hayes Parsons have been the School's insurance brokers for four years and have provided outstanding support and service throughout this period. They have good sector knowledge and instil confidence.... もっと見る

企業が回答しました

5つ星のうち5の評価

Our company has used Hayes Parsons for many years as our broker for multiple insurances, and we have always been, and still are, extremely happy with their service. Communication is always quick and f... もっと見る

企業が回答しました

5つ星のうち5の評価

Laura , Louise & Hannah have been taking care of all our policies for many years. From marine, to buildings, to cyber security, the options are always laid out really clearly and the advice has be... もっと見る

企業が回答しました

企業情報

  1. 保険ブローカー

当該企業による記述

Independent insurance broker


連絡先

4.8

優良

TrustScore 5段階評価の5

69件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

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4.8

すべてのレビュー

(69)

過去12か月のレビュー数: 32

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5つ星のうち5の評価

Excellent Service

We've been business clients of Hayes Parson for many years and have always been really pleased with the personal service and very importantly for us, the understanding that Darren, Hannah, Laura, Guy & Paul have of our company. They're great people and are always there for support and advice with policies, cover and claims. It's a pleasure doing business with them.

2025年12月2日
自発的なレビュー
Hayes Parsons Insurance Brokers ロゴ

Hayes Parsons Insurance Brokers からの回答

Thank you for your kind words. We’re delighted to hear that our team have provided the support and understanding you value so highly.

5つ星のうち5の評価

Solid Service Provision

We've been using Hayes Parsons for our specialist insurances for many years, and have always had a positive experience of customer service. They are no afraid to go to the market to get comparative quotes to ensure they remain competitive for their clients.
I would have no hesitation in recommending their services.

2025年12月2日
自発的なレビュー
Hayes Parsons Insurance Brokers ロゴ

Hayes Parsons Insurance Brokers からの回答

We’re delighted to hear that your experience with Hayes Parsons has been positive over the years. Thank you for recommending our services!

5つ星のうち5の評価

The team at Hayes Parsons are highly recommended

The team at Hayes Parsons have supported us for many years in a really professional manner. Always responsive to the many questions we have, dealing with claims efficiently and ensuring the optimum cover is in place. In particular Darren has made himself available at all times and investigated some of our more unusual enquiries without complaint!

2025年12月2日
自発的なレビュー
Hayes Parsons Insurance Brokers ロゴ

Hayes Parsons Insurance Brokers からの回答

Thank you for sharing your experience with us! It’s fantastic to know that our team, and Darren especially, have been able to provide reliable support, handle claims efficiently, and tackle even the more unusual enquiries with care and dedication. Thank you for your recommendation!

5つ星のうち5の評価

We've worked with Hayes Parsons since…

We've worked with Hayes Parsons since 2013 andhave been very happy with their professional and timely support throghout. Highly recommended.

2025年12月2日
自発的なレビュー
Hayes Parsons Insurance Brokers ロゴ

Hayes Parsons Insurance Brokers からの回答

Thank you for taking the time to leave us 5-stars! We’re delighted to hear that we have met your expectations over the years.

5つ星のうち5の評価

I’ve had an excellent experience with Darren Harris

I’ve had an excellent experience with this insurance broker. They are genuinely customer-focused and always make the effort to understand my needs. Any issues that have come up were handled quickly and efficiently, with clear communication throughout. Their friendly, professional approach gives real peace of mind, and I highly recommend them to anyone looking for reliable and responsive support.

2025年11月20日
自発的なレビュー
Hayes Parsons Insurance Brokers ロゴ

Hayes Parsons Insurance Brokers からの回答

Thank you for sharing your experience! We’re thrilled to hear that Darren and the team have provided you with attentive, efficient, and professional service. Your recommendation is greatly appreciated, and your kind words will be passed on!

5つ星のうち5の評価

Highly recommend

We have worked with Hayes Parsons for many years and I cannot fault the support/service we have received for our insurance needs as a business. Everyone I have ever dealt with has been professional, friendly and polite and I wouldn't hesitate to recommend.

2025年11月25日
自発的なレビュー
Hayes Parsons Insurance Brokers ロゴ

Hayes Parsons Insurance Brokers からの回答

Thank you for your wonderful feedback! We’re delighted to hear that our team has consistently met your expectations over the years. Your recommendation means a great deal to us, and we look forward to continuing to support you with the same level of service.

5つ星のうち5の評価

A professional and trustworthy broker

We have worked with Hayes Parsons for over 20 years and always found them to be competitive, professional and reliable. Not only do they offer great cover at a good market rate, their support when making a claim is is fantastic.

2025年11月26日
自発的なレビュー
Hayes Parsons Insurance Brokers ロゴ

Hayes Parsons Insurance Brokers からの回答

Thank you for your kind words and for placing your trust in Hayes Parsons for over 20 years. We’re thrilled to hear that our support during claims has made a positive difference. We greatly appreciate your continued loyalty!

5つ星のうち5の評価

Excellent service

I have been a personal client of Hayes Parsons for over 15 years. They also insure most of the blocks of flats I manage in London. I have always received excellent service from the account handlers over the years and claims progress quickly and smoothly. If there are any issues, the staff's response is always prompt and thoroughly investigated on our behalf. We have access to their friendly advisors for any questions and advice. I have no hesitation in recommending Hayes Parsons to clients and colleagues.

2025年11月26日
自発的なレビュー
Hayes Parsons Insurance Brokers ロゴ

Hayes Parsons Insurance Brokers からの回答

Thank you for sharing your experience with us! We’re delighted to hear that you’ve received consistently excellent service over the past 15 years. Your recommendation to clients and colleagues is greatly appreciated, and we look forward to continuing to support you for many years to come.

5つ星のうち5の評価

Unparalleled service with extensive knowledge of multiple sectors

We have been working with Hayes Parson Insurance Brokers for many years. Their level of service is unparalleled with extensive knowledge of multiple sectors of insurance combined with a professional and commercial approach. The brokers we have dealt with have shown a deep understanding of the sector and what is refreshing is their willingness to understand our business and specific requirements – this sets them apart from others. They are competitive however more importantly they have strong core values which matters to us – this should be applauded. As a business we would not hesitate to recommend Hayes Parsons and have done so on multiple occasions.

2025年10月1日
自発的なレビュー
Hayes Parsons Insurance Brokers ロゴ

Hayes Parsons Insurance Brokers からの回答

Thank you for your thoughtful review. We’re incredibly proud to hear that our knowledge, professional approach and commitment to understanding your business have made a meaningful difference. Thank you for recommending Hayes Parsons and for your continued trust over the years.

5つ星のうち5の評価

Excellent!

We have worked with Ryan at Hayes Parson for 4 years and he provides an excellent service - he's responsive, solution focussed and has a can-do mindset.

2025年11月26日
自発的なレビュー
Hayes Parsons Insurance Brokers ロゴ

Hayes Parsons Insurance Brokers からの回答

Thank you for your kind feedback. We’ll be sure to pass on your comments to him, and we look forward to continuing to support you.

5つ星のうち5の評価

Definitely happy to recommend…

We have worked with Hayes Parsons for over 20 years, and they have always supported us when needed with claims, provided competitive quotes, and have been responsive to any requests. Great company, and I wholeheartedly recommend them.

2025年11月25日
自発的なレビュー
Hayes Parsons Insurance Brokers ロゴ

Hayes Parsons Insurance Brokers からの回答

Thank you for taking the time to share your kind review. We’re delighted to hear that we’ve been able to support you consistently over the past 20 years. Your recommendation truly means a lot to us and we look forward to continuing to work with you!

5つ星のうち5の評価

Hayes Parsons have looked after all our…

Hayes Parsons have looked after all our insurance needs across our group of companies for more than 15 years. In this time we have developed a great working relationship underpinned by their unwavering commitment to the highest level of service at all times. They are highly efficient, knowledgeable, professional and trustworthy - valuable qualities that we appreciate in all our dealings.

2025年11月25日
自発的なレビュー
Hayes Parsons Insurance Brokers ロゴ

Hayes Parsons Insurance Brokers からの回答

Thank you so much for your kind words and for placing your trust in Hayes Parsons for over 15 years. Your feedback on our service, professionalism and commitment means a great deal to the whole team!

5つ星のうち1の評価

I have been with this Broker for more…

I have been with this Broker for more than 23 years. I insure a block of 12 flats in Bristol with them using AXA as the insurer. I have never had a claim until the summer of 2023. I would have hoped for better communication, quicker response time and for them to fight my corner and manage the claim on my behalf. The truth is they have done virtually nothing and I am getting fed up chasing them. The claim still has not been settled and no word from Hayes Parsons. Bitterly Disappointed.

2023年6月15日
自発的なレビュー
5つ星のうち5の評価

Beyond efficient and helpful!

Contacted this broker to arrange new home insurance that covered a high value jewellery item. Tara was amazingly responsive and we had the new policy in place same day!
Could not rate them enough. Great service, super helpful and speedy.

2023年8月11日
自発的なレビュー
Hayes Parsons Insurance Brokers ロゴ

Hayes Parsons Insurance Brokers からの回答

Hi Emma, thank you for your lovely review, we are so glad you are happy with our service, Tara will be delighted with your comments!

5つ星のうち5の評価

Dan is your "insurance" man

Dan Hart of HP is upfront, courteous, professional, timely in his responses (which are confirmed in writing) and most importantly, saved me over £1,000 on my multi-car insurance policy which he placed with ERS. I would recommend Dan/HP without hesitation.

2022年8月24日
自発的なレビュー
Hayes Parsons Insurance Brokers ロゴ

Hayes Parsons Insurance Brokers からの回答

Thank you for your lovely review. Dan will be delighted with your comments!

5つ星のうち2の評価

No longer taking calls.

2022年5月31日
自発的なレビュー
Hayes Parsons Insurance Brokers ロゴ

Hayes Parsons Insurance Brokers からの回答

Thank you for your review, we’re sorry that our service was not up to the expected level and we would like to try and resolve this for you. If you would like to email us on complaints@hayesparsons.co.uk with your name, contact details and policy number we would be happy to call you back to discuss your original query.

5つ星のうち1の評価

Cannot renew policy by phone as they…

Cannot renew policy by phone as they don't answer or say they cannot take payment over the phone - when you try online you have to create a new policy and cannot renew existing policy.

2022年5月24日
自発的なレビュー
Hayes Parsons Insurance Brokers ロゴ

Hayes Parsons Insurance Brokers からの回答

Thank you for your review and for your ongoing custom; we can see you have started a new policy with us for Market Traders Insurance for your business. We are sorry that you could not renew over the phone due to your policy changing from being in your name into your business name and that you originally called us at a particularly busy time. Due to the change into your business, this would be considered new business and would need to be transacted accordingly. All reviews are important to us as we continue to work towards offering the very best service and we are grateful for you taking the time to let us know about your experience.

5つ星のうち5の評価

Excellent Customer Service, Extremely Knowledgeable

Adam took the time to understand my business, its current activities and our plans for the future. He used this information to make me aware of the value of various insurance products beyond the Professional Indemnity Insurance I had originally sought and helped me understand the value to my business of each without ever pushing me to procure anything. He responded quickly to all my queries and ensured I had a full understanding of each insurance product. I highly recommend Adam's services, particularly to rapidly growing businesses.

2022年4月8日
自発的なレビュー
Hayes Parsons Insurance Brokers ロゴ

Hayes Parsons Insurance Brokers からの回答

Hi Eleanor, thanks so much for taking the time to leave this review. Adam will be delighted to hear your comments!

5つ星のうち5の評価

within 5 days we have sorted out all…

within 5 days we have sorted out all paperwork and actions together. Really a clear call to action way of working.

2021年11月26日
自発的なレビュー
Hayes Parsons Insurance Brokers ロゴ

Hayes Parsons Insurance Brokers からの回答

Thank you Jacob, we love hearing your feedback!

5つ星のうち5の評価

I have been using Hayes Parsons for the…

I have been using Hayes Parsons for the last 25 years, maybe longer. They are always ultra efficient and extremely helpful. I would recommend using this company to save you time and money, and get the best policy that fits your needs. Thanks Team Parsons!!

2021年6月15日
自発的なレビュー
Hayes Parsons Insurance Brokers ロゴ

Hayes Parsons Insurance Brokers からの回答

Hi Andy, thank you for your lovely comments! We look forward to having you as a client for many years to come.

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