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Hearology レビュヌ 

836
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TrustScore 5段階評䟡の5

4.9

聎芚孊者
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5぀星のうち5の評䟡

I went to the London Bridge branch. Very good efficient and friendly welcome by the receptionist followed by an extremely good treatment from Kenny. He explained very clearly what was involved befor... もっず芋る

5぀星のうち5の評䟡

My colleague and I were discussing hearing issues. Him because he’s got damaged ears at 42. Me because I’m losing hearing in my right ear after loud music damage. Hearology helped immensely over the p... もっず芋る

5぀星のうち5の評䟡

If I could give more stars - I would. The most amazing doctors and receptionists and really good professional service. I tried Specsavers audiologists too initially as it was closer to where I live,... もっず芋る

5぀星のうち5の評䟡

It was my first time to Hearology (London Bridge) today and I wish I’d gone to them months ago! I went for an ear cleaning, hearing test and ear impressions which took an hour altogether. I have... もっず芋る

䌁業情報

  1. 聎芚孊者

Hearology に぀いお

圓該䌁業による蚘述

The Country’s Leading Hearing And Ear Care Specialist Welcomes You To Its Hearology Trustpilot Page!

Hearology Has Also Collected Almost 4000 Google Reviews Across All Four Of Our clinics: London Bridge, London Liverpool Street and Forest Row (East Sussex) And Has An Average Star Rating Of 4.9!

Our Services Are Externally Validated By The Care Quality Commission (CQC) To Assure Rigorous Safety, Hygiene And Clinical Quality Standards. Hearology Is One Of Only A Handful Of Audiologists In The Country To Have Achieved This Distinction. 

Our Services Include Hearing Tests, Hearing Aids, Microsuction Ear Wax Removal, Tinnitus Management, Balance Services And Custom-Fit Earware. 

As Of September 2023 Hearology Also Has Trustpilot Pages For Our Each Clinic: London Bridge, London Liverpool Street and Forest Row (East Sussex)

Book an appointment with us!

連絡先

4.9

優良

TrustScore 5段階評䟡の5

836件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.9

すべおのレビュヌ

(836)

過去12か月のレビュヌ数: 6件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

The practitioner was excellent

The practitioner was excellent, he really took the time to listen to my problem and to explain what he was going to do. He made me feel really comfortable and safe during the procedure. The venue is very clean and comfortable as well

2025幎5月31日
Hearology ロゎ

Hearology からの回答

Thank you for your lovely review, Lucie! That's exactly the experience we aim to provide 😊

5぀星のうち2の評䟡

My ear became swollen and I had bad


My ear became swollen and I had bad pain after session 1 (no pain at all before), and in session 2 I asked the doctor for a reason or to please check, she said the ear canal was damp and went on with the microsuction. The next day the pain woke me up, went to A&E and the doctor said I had a bad ear infection and prescribed antibiotics!!

2025幎5月23日
Hearology ロゎ

Hearology からの回答

Thank you for letting us know about your current predicament, Matias. We are sorry to hear that you have had an uncomfortable infection. We provide the same guidance to all our microsuction ear cleaning clients to let us know straight away if there is any pain after any appointment - you went to A&E instead, but the important thing is that you didn't delay in doing so. If you'd come back to us then we'd have treated the infection for you, but the most important thing is that you took immediate action.

Unfortunately, identifying an early-stage infection in the ear canal is not always straightforward. Whilst redness can be a sign of infection, it’s also quite common for the ear canal to appear red after a thorough cleaning - once the dead skin and wax have been removed. And discharge is the clearest indicator of infection but can be easily hidden/masked if, as in your case, Matias, soothing drops like olive oil or sodium bicarbonate have been used beforehand.

The difficulty associated with spotting an infection before it develops is one of the many reasons why we offer all our ear cleaning clients free follow-up appointments and recommend to all our clients that they try scrupulously hard to keep their ear canals dry for a week or so after having their ears cleaned, as newly cleaned ears are naturally more susceptible to infection. Nevertheless, we are very good at spotting early stage infections, which is why, thankfully, we've only had one or two reviews similar to yours, Matias, in the last ten years.

We are always disappointed, however, whenever any of our clients has a less than fully satisfactory experience with us and, as you'll see from even a quick scan through our review history, we are used to exceeding expectations. So, in the hope that you'd be prepared to give us the benefit of the doubt and a second chance, Matias, we'd like to offer you a free appointment next time you need some help with your ears and hearing.

No need for you to reply or confirm this arrangement, Matias, but we've made a note so that, if you ever wanted to rebook, you will automatically be offered a free appointment.

All the very best to you - and we hope that your infection clears up very soon.

5぀星のうち5の評䟡

Great experience!

fast, efficient & super friendly staff!

2025幎5月29日
Hearology ロゎ

Hearology からの回答

We're so glad you found the service fast, efficient, and our team super friendly—that’s what we love to hear! 😊

5぀星のうち5の評䟡

Friendly and professional service

Friendly, helpful, professional service. Their micro suction machine cleared my blocked ears quickly and effectively, unlike some other ear wax removal machines that are not as powerful. Would recommend.

2025幎5月27日
Hearology ロゎ

Hearology からの回答

Thank you for taking the time to write this lovely review, Dee 😊

5぀星のうち5の評䟡

I was lucky to have Birgit as


I was lucky to have Birgit as practitioner. She is very competent, patient and reassuring.
Overall, Hearology is a very professional company that I do not hesitate to recommend.

2025幎5月20日
Hearology ロゎ

Hearology からの回答

Thank you for this lovely review, Marta☺

5぀星のうち5の評䟡

excellent bedside manner and explained


excellent bedside manner and explained well what was happening!

2025幎5月20日
Hearology ロゎ

Hearology からの回答

Thank you for your feedback, Joe! We are really glad to hear you felt well taken care of and that everything was clearly explained. It’s always our goal to make sure our clients feel informed while getting their ears cleaned with us☺

5぀星のうち5の評䟡

Kenny looked after me in a professional
"I hear the Message!"

Kenny looked after me in a professional manner, explaining the hearing process related to ageing. The tests were extensive, and the analysis was easily understood. I recommend.

2025幎5月15日
Hearology ロゎ

Hearology からの回答

Thanks so much for your lovely review, Brian! We're really glad to hear Kenny looked after you so professionally and made everything easy to understand during your hearing test with us.

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