I stupidly deleted a whole bunch of photos on a check-out report (despite the message that says 'are you sure') and messaged HelloReport and got Usman. He got the background team on it right away and... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I stupidly deleted a whole bunch of photos on a check-out report (despite the message that says 'are you sure') and messaged HelloReport and got Usman. He got the background team on it right away and... もっと見る
企業が回答しました
Firstly the team is great, the product is great, makes it nice and easy to produce inventories, check outs and inspections. But the team behind the software does the real work and a special shout out... もっと見る
企業が回答しました
Usman is always so helpful. I am not the best when it comes to technical things but Usman is always so patient on chat and gives clear and concise instructions that make it easy to follow. It always... もっと見る
企業が回答しました
The inventory software is the best i have ever used as it is so easy to use and flexible. The support team is fantastic also as they respond to the chats or phone calls so quickly and whatever the iss... もっと見る
企業が回答しました
Say Goodbye to tenancy disputes. HelloReport allows you to create professional inventory, inspection and check out reports in minutes, take detailed photos and collect tenant signatures online. Available on your iPhone, iPad or Android device.
22 Jane Street, EH6 5HD, Edinburgh, 英国
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent and easy to use platform, great customer service and prompt responses on live chat.

HelloReport からの回答
The support team at Hello Report have been amazing in particular Osman. He helped me recover data that accidently deleted. Response times were great, he came back to me at the times promised and resolved the issue. Great work, thank you.

HelloReport からの回答
Usman was really helpful and promptly helped with my enquiry. Always helpful when ever we need him.

HelloReport からの回答
We have used Hello Report for the last couple of years since moving from a previous Inventory company and I have to say there response time to any requirement we have had has been nigh on instantaneous. Shout out to Usman who always goes above and beyond to resolve issue's fast.

HelloReport からの回答
we have worked with Hello report for the last two months. I have no bad comments to make regarding their services or the platform. if we have had any concerns or require assistance they are on it from the start.

HelloReport からの回答
Awful system. I've used this when moving into two properties, and both times it hasn't let me submit any disputes to the property.
I submit all the photos of my disputes and get to the final page, and it just says 'submitting' for hours. Tried this multiple times and got the same issue.
Obviously just a scam so you can't dispute anything and get stung at the end of your tenancy when you try and get your deposit back.
Poor customer service as well. He tried to tell me that it was my 'wifi speeds' when I have over 450Mbps upload speeds.

HelloReport からの回答
Usman from Hello Report team has been very helpful and fast resolving the issue for me. it saved me hours of work i would have done otherwise. Very polite and nice, thanks so much!

HelloReport からの回答
Firstly the team is great, the product is great, makes it nice and easy to produce inventories, check outs and inspections. But the team behind the software does the real work and a special shout out to my main man Usman, who is forever having to deal with me requesting older archieved documents. top tier all round.

HelloReport からの回答
We have been using HelloReport for 2 years now and found it to be an excellent tool when composing inventories, inspection reports and check out reports. It is easy to use and can be modified to suit individual requirements. The support team have always been available on the few times we have needed to contact them, with any issues resolved quickly. They have been especially helpful in obtaining reports from the previous system when required with an almost immediate response. I would highly recommend the team and the use of HelloReport.

HelloReport からの回答

HelloReport からの回答
Excellent customer service from Anabel Joyce, who helped me with a technical issue. Swift feedback and resolution.

HelloReport からの回答
Genuinely don't know how Usman put up with all the questions and requests I had. He was really helpful and patient with me!

HelloReport からの回答
Such a great product and coupled with the best customer service - Genuinely has made managing property inspections so much easier. Very easy to create custom reports to your own requirements, using a simple templates. Our customers love the fresh new look too.

HelloReport からの回答
This product is fantastic- its so adaptable to make personal for your business, its really intuitive and user friendly. its completely streamlined our process and has had a huge time saving benefit. The only thing better than the app is the service, Damian is very approachable, explained everything really well and is very responsive.

HelloReport からの回答
We use HelloReport and I had an issue with having deleted something. I contacted the Help Desk at HelloReport and within an hour the issue was fixed. Usman was very helpful, kept me informed and completed the query. Fab service, thanks.

HelloReport からの回答
We have been using HelloReport for just over a year and have found the system easy to use and great for inspections, inventories and checkouts. On the odd times we have encountered any issues they have solved them very quickly and are always very nice and easy to deal with. We would recommend them to any agents looking to make their lives easier.

HelloReport からの回答
great company , easy to use and always quick when you need to speak online especially Usman he was really helpful the other day

HelloReport からの回答
Really simple and effective app and the team are always quick and helpful when responding to questions.

HelloReport からの回答
Although only a small and infrequent user, the level of support and help that was given tells me all I need to know about this organisation, all customers count and are valued not by the size of their property portfolio they manage, but because they matter ! First class support team, thank you Sophie for being a star!

HelloReport からの回答
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